Mpc5000 test pattern could not be prnted

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  • ESTANISLAOWENENTON
    • Aug 2025

    #1

    Mpc5000 test pattern could not be prnted

    Hi good day


    In an mpc5000 when trying to print photos or other documents the red leaves orange.


    In maintenance when trying to make calibration adjustment does not allow it.


    I'm going to sc 2111-c I run it appears complete


    But does not allow calibration adjustment.






    Clean, change, ID.
    The toner density is very good,.


    Again 2111 c or whatever


    Does not allow calibration adjustment.


    original toner


    thanks for your comments
  • copier tech
    Field Supervisor

    5,000+ Posts
    • Jan 2014
    • 8174

    #2
    Re: Mpc5000 test pattern could not be prnted

    If you run full MUSIC does it pass or fail? If it fails what is the result reading e.g 10111111 this will help diagnose your issue
    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk

    Comment

    • ESTANISLAOWENENTON

      #3
      Re: Mpc5000 test pattern could not be prnted

      Originally posted by copier tech
      If you run full MUSIC does it pass or fail? If it fails what is the result reading e.g 10111111 this will help diagnose your issue
      Hi Lucas, thank you for replying


      2 things


      It seems all okay


      0


      2)


      Firmware for mpc5502?

      Comment

      • copier tech
        Field Supervisor

        5,000+ Posts
        • Jan 2014
        • 8174

        #4
        Re: Mpc5000 test pattern could not be prnted

        What about process control result?


        IMG_3406.jpg
        Let us eat, drink, and be merry, because tomorrow we may die!

        For all your firmware & service manual needs please visit us at:

        www.copierfirmware.co.uk - www.printerfirmware.co.uk

        Comment

        • andy227
          Trusted Tech

          100+ Posts
          • Jan 2013
          • 219

          #5
          Re: Mpc5000 test pattern could not be prnted

          In an mpc5000 when trying to print photos or other documents the red leaves orange.


          In maintenance when trying to make calibration adjustment does not allow it.
          Everything you are describing tells me there is insufficient toner density. If your reds are orange then your magenta cannot have sufficient density.

          The toner density is very good
          What makes you think this ? I don't think so. Try doing a forced toner cycle a couple of times for all toners, and try again. I bet you the calibration and 2111 will work. Seen it many times.

          Comment

          • slimslob
            Retired

            Site Contributor
            25,000+ Posts
            • May 2013
            • 37533

            #6
            Re: Mpc5000 test pattern could not be prnted

            Originally posted by andy227
            Everything you are describing tells me there is insufficient toner density. If your reds are orange then your magenta cannot have sufficient density. Try doing a forced toner cycle a couple of times for all toners, and try again. I bet you the calibration and 2111 will work. Seen it many times.
            If this does not work, you may have a problem with bias voltages for the magenta. My guess would be that either there is a bind in the magenta transfer roller in the ITB causing it to not lift properly against the belt or the ITB bias is bad. If you have another machine available, swap ITB assemblies and see if the problem move with the ITB.

            Comment

            • ESTANISLAOWENENTON

              #7
              Re: Mpc5000 test pattern could not be prnted

              thanks for answeringIncrease forced toner and improve color but does not allow calibration.Everything appears ok on self check

              thanks
              thanks for answeringIncrease forced toner and improve color but does not allow calibration.Everything appears ok on self check

              Comment

              • mbolduc
                Technician

                50+ Posts
                • Jun 2015
                • 53

                #8
                Re: Mpc5000 test pattern could not be prnted

                2111 'c' (2111-3) adjustment is a coarse adjustment, you have to follow with 'a' (2111-1) fine adjustment. Had the same thing happen to me a couple weeks ago with calibration failing.

                Comment

                • COPIERMAN
                  Senior Tech

                  500+ Posts
                  • Jun 2009
                  • 559

                  #9
                  Re: Mpc5000 test pattern could not be prnted

                  have you clean your ID senors there are 4 of them and if dirty will not calibrate. Will have to take out transfer unit and pull out blk and magenta drum/devlp units assy. there is a bar you have to slide to see sensors then clean them with a cotton swab.

                  Comment

                  • COPIERMAN
                    Senior Tech

                    500+ Posts
                    • Jun 2009
                    • 559

                    #10
                    Re: Mpc5000 test pattern could not be prnted

                    id sensors look in service manual page 219 will show you were they are and how to clean them

                    Comment

                    • Coptech
                      worker drone

                      250+ Posts
                      • Dec 2009
                      • 460

                      #11
                      Re: Mpc5000 test pattern could not be prnted

                      If tray 1 is set for anything other than normal paper, it will give the message "test pattern could not be printed".

                      Comment

                      • COPIERMAN
                        Senior Tech

                        500+ Posts
                        • Jun 2009
                        • 559

                        #12
                        Re: Mpc5000 test pattern could not be prnted

                        tray one is 8 1/2 by 11 or a4 you said color was off so its trying to align colors up but cant . someone posted earlier on color alignment how to do that. last thing it could be is laser unit mirror hung up hopefully not that. service manual page 154 will help with running color alignment and check results.

                        Comment

                        • COPIERMAN
                          Senior Tech

                          500+ Posts
                          • Jun 2009
                          • 559

                          #13
                          Re: Mpc5000 test pattern could not be prnted

                          try color registration in maintenance in user tools see if completes or fails

                          Comment

                          • ESTANISLAOWENENTON

                            #14
                            Re: Mpc5000 test pattern could not be prnted

                            Originally posted by Coptech
                            If tray 1 is set for anything other than normal paper, it will give the message "test pattern could not be printed".

                            Thank you for answering everyone


                            I comment to you


                            The sensors are super clean
                            The drawers are in normal


                            The strange thing is that it changes the machine for a c5502, which, was very well.


                            Towards self-calibration very well.


                            I installed it and very well.


                            Today I went to see how the client was and surprise:


                            It does not leave to make autocalibracion like in the previous machine, the c5000


                            How are you


                            Erase in 5801 8


                            full music


                            2 111 c, a, etc.


                            nothing


                            The image is presentable but not good

                            Comment

                            • COPIERMAN
                              Senior Tech

                              500+ Posts
                              • Jun 2009
                              • 559

                              #15
                              Re: Mpc5000 test pattern could not be prnted

                              in manual said if image is normal but color registration is off could be shutter solenoid not working. If you swap magenta pcu assy already and same problem almost sounds like laser unit, but check shutter first and try test pattern. service mode 2-109-3-19 print check flag pattern select color mode in copy mode did it print ok. then try 2-109-5 1 does all color 2 mag 3 yellow and 4 cyan print same pattern does it print properly.

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