Mp6001 DF jamming when duplexing

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  • andy227
    Trusted Tech

    100+ Posts
    • Jan 2013
    • 219

    #1

    Mp6001 DF jamming when duplexing

    Called out to a mp6001 that was supposedly jamming in the duplex. I found that the copier was copying fine, simplex ok, duplex ok, copy normal. The DF on simplex was fine, however, when copying duplex from the DF, the original would jam approximately before the scan slit, and, the copy would stop at near the registration in the copier, and the copier appears to 'hang up' with panel indication showing 'copying, copying.....' , no jam indication. But nothing else happening. Only clears if copier is switched off and on again. What is going here ? DF faulty ? Checked all sensors on the DF and they check out ok. I checked if any background sc codes were being generated and saw that sc 310 and sc351 were being generated (id sensor and drum potential sensor). What is happening here, and what if anything do those sc codes have to do with what is going on with the DF ?
  • tnelson
    Technician
    • Aug 2016
    • 21

    #2
    Re: Mp6001 DF jamming when duplexing

    what is your developer count at. those codes are usually the warning signs that your developer is finished. as for your jamming issue in the df ... clean all the one way gears in the back of the feed section. the are very trouble some ... have caused us lots of issues.

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    • andy227
      Trusted Tech

      100+ Posts
      • Jan 2013
      • 219

      #3
      Re: Mp6001 DF jamming when duplexing

      clean all the one way gears in the back of the feed section. the are very trouble some ... have caused us lots of issues.
      Can't see it. That would cause jamming just in the DF, not in the copier itself or the copier hanging up like that.

      Comment

      • Iowatech
        Not a service manager

        2,500+ Posts
        • Dec 2009
        • 3930

        #4
        Re: Mp6001 DF jamming when duplexing

        Take this with a grain of salt as I don't work on that model.
        But that sounds like there may have been a voltage surge that caused the internal software to loose track of what it is doing. I saw that mostly on Risographs and HPs, which caused some really bizarre problems, but I did see that occasionally on some of the Ricohs I worked on also.
        I might be full of crap, but I'd start out by unplugging the machine and checking the wall outlet it is plugged into, including safety ground. I'd probably check to see if the firmware is up to date after that. Might check the paper size sensors in the paper path as well.
        Sorry if this was a waste of time.

        Comment

        • anothertech
          Service Manager

          Site Contributor
          1,000+ Posts
          • Nov 2007
          • 1756

          #5
          Re: Mp6001 DF jamming when duplexing

          How many copies are on the Drum and Dev? Maybe just needs a drum/dev pm

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          • Chicko
            Technician
            • Sep 2015
            • 36

            #6
            Re: Mp6001 DF jamming when duplexing

            Can you copy a double sided page to single sided copies ?

            If yes then the problem could be the controller , RAM or hard drive

            If no then the problem could be the ADF, RAM, Controller or hard drive

            Check it in that order

            Comment

            • NeoMatrix
              Senior Tech.

              2,500+ Posts
              • Nov 2010
              • 3514

              #7
              Re: Mp6001 DF jamming when duplexing

              A similar post :


              "wwww.copytechnet.com/forums/ricoh-savin-gestetner-lanier/104410-jam-mp6001-feeder.html"

              Inauguration to the "AI cancel-culture" fraternity 1997...
              •••••• •••[§]• |N | € | o | M | Δ | t | π | ¡ | x | •[§]••• ••••••

              Comment

              • Polo-022
                Trusted Tech

                250+ Posts
                • Sep 2007
                • 481

                #8
                Re: Mp6001 DF jamming when duplexing

                That smells HDD to me...

                Comment

                • andy227
                  Trusted Tech

                  100+ Posts
                  • Jan 2013
                  • 219

                  #9
                  Re: Mp6001 DF jamming when duplexing

                  Can you copy a double sided page to single sided copies ?
                  No. Anything going through the DF duplex path has the same result.

                  That smells HDD to me...
                  That sounds like a very reasonable suggestion.

                  A similar post :
                  That seems like a different situation altogether. The DF is physically jamming, here the DF duplex seems to be causing the copier to crash.


                  How many copies are on the Drum and Dev? Maybe just needs a drum/dev pm
                  I don't think so !

                  I will go with firstly the DF as whole to swap, or the HDD suggestion as very plausable.

                  Comment

                  • Mark Bbb
                    Service Manager

                    1,000+ Posts
                    • Jun 2012
                    • 1662

                    #10
                    Re: Mp6001 DF jamming when duplexing

                    when the machine has a scan function, can you scan a duplex, or not?
                    Unplug and plug back in all the connectors of the df main board.
                    I presume it is the wright DF for that model...

                    Comment

                    • Iowatech
                      Not a service manager

                      2,500+ Posts
                      • Dec 2009
                      • 3930

                      #11
                      Re: Mp6001 DF jamming when duplexing

                      Originally posted by NeoMatrix
                      A similar post :


                      "wwww.copytechnet.com/forums/ricoh-savin-gestetner-lanier/104410-jam-mp6001-feeder.html"

                      http://www.copytechnet.com/forums/ri...01-feeder.html
                      Um, would that cause the print paper to stop before the reg rollers like in the initial post?
                      I wouldn't think so, but like I said I don't work on that model so I'm probably full of crap.

                      Comment

                      • Chicko
                        Technician
                        • Sep 2015
                        • 36

                        #12
                        Re: Mp6001 DF jamming when duplexing

                        SO the problem is the copying of double sided originals from the Feeder?

                        Try doing a double sided original from the platen glass

                        If it still has the problem then it sounds like your Controller, RAM or Hard drive

                        If it doesn't still have the problem then the Feeder is at fault. Change Feeder and test.

                        Comment

                        • Counsel
                          Senior Tech

                          500+ Posts
                          • Aug 2011
                          • 530

                          #13
                          Re: Mp6001 DF jamming when duplexing

                          my 2 cents if it just hangs up when doing duplex saying copying but nothing happening I would check rom and I believe there was an issue with PCBs on those and loading the wrong firmware to them or something so check your TSBs on that adf rom, but i would probably attempt to save the address book and reformat the HDD since its pretty quick and easy, but i recently had one locking up like that and ended up replacing both ram cards on the controller to fix it.

                          Comment

                          • NeoMatrix
                            Senior Tech.

                            2,500+ Posts
                            • Nov 2010
                            • 3514

                            #14
                            Re: Mp6001 DF jamming when duplexing

                            Originally posted by Counsel
                            my 2 cents if it just hangs up when doing duplex saying copying but nothing happening I would check rom and I believe there was an issue with PCBs on those and loading the wrong firmware to them or something so check your TSBs on that adf rom, but i would probably attempt to save the address book and reformat the HDD since its pretty quick and easy, but i recently had one locking up like that and ended up replacing both ram cards on the controller to fix it.
                            Repost : (Deja vu')
                            Yes I've had something similar a few years ago now. I'm over heating the grey matter(noggin) trying to remember how I fixed it.
                            I know I played around in SP mode and reinitialised settings , say NCS, deleted all the server-doc files and the fax files.
                            I may have format the HDD and reinitialised the address book, may have , I'm not sure. All I remember is that it jogged some thing in the NVRAM and the machine settle down after that, and we never heard from it again.

                            At your own risk:
                            Try SP5801-004 (IMH image memory clear), and
                            SP5801-011(NCS)
                            Inauguration to the "AI cancel-culture" fraternity 1997...
                            •••••• •••[§]• |N | € | o | M | Δ | t | π | ¡ | x | •[§]••• ••••••

                            Comment

                            • andy227
                              Trusted Tech

                              100+ Posts
                              • Jan 2013
                              • 219

                              #15
                              Re: Mp6001 DF jamming when duplexing

                              Because I don't like leaving loose ends, just wanted to say what the solution was here. A couple of my colleagues had moved the machine to a higher floor and split the copier in two halfes. Turns out he didn't plug in a connector on one of the boards behind. Now let me find something wooden to bang my head on.

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