Lanier ld520c jams from tray 1

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  • fixthecopier
    ALIEN OVERLORD

    2,500+ Posts
    • Apr 2008
    • 4714

    #1

    Lanier ld520c jams from tray 1

    The machine has a total of about 300,000.

    The jam is always from tray 1. Jam code 003. The lead edge of the paper comes out and touches the 3 grey rollers on the feed shaft. It may run 10 or 12 sheets before jamming. I pulled the feed assembly from the rear of the machine and changed both 1 way clutches, the spring clutch, swapped the motor and tried different paper trays. Has anyone else had this issue?
    The greatest enemy of knowledge isn't ignorance, it is the illusion of knowledge. Stephen Hawking
  • Iowatech
    Not a service manager

    2,500+ Posts
    • Dec 2009
    • 3930

    #2
    Re: Lanier ld520c jams from tray 1

    Originally posted by fixthecopier
    The machine has a total of about 300,000.

    The jam is always from tray 1. Jam code 003. The lead edge of the paper comes out and touches the 3 grey rollers on the feed shaft. It may run 10 or 12 sheets before jamming. I pulled the feed assembly from the rear of the machine and changed both 1 way clutches, the spring clutch, swapped the motor and tried different paper trays. Has anyone else had this issue?
    Make sure the guides in the tray are OK. It sounds like they may not be aligned properly, or they may be broken.
    This might be kind of a long shot, but if time permits you might take drawer 1 completely out of the machine and make sure that the latch on the bottom front right hand side of that drawer wasn't modified stupidly. I've run into a number of LD520cs with that latch broken, and before I knew better even I may have modified them that way. Sorry about that.

    Comment

    • copyaction
      Senior Tech

      Site Contributor
      500+ Posts
      • Oct 2007
      • 985

      #3
      Re: Lanier ld520c jams from tray 1

      try this: mpc2050_jam_troubleshooting.pdf

      Comment

      • fixthecopier
        ALIEN OVERLORD

        2,500+ Posts
        • Apr 2008
        • 4714

        #4
        Re: Lanier ld520c jams from tray 1

        Originally posted by copyaction


        Had that one the whole time. That's where I got the info on the clutches. I called Ricoh and all they could come up with was firmware.
        The greatest enemy of knowledge isn't ignorance, it is the illusion of knowledge. Stephen Hawking

        Comment

        • TonerMunkeh
          Professional Moron

          2,500+ Posts
          • Apr 2008
          • 3865

          #5
          Re: Lanier ld520c jams from tray 1

          If you take the tray out and look on the right hand side of the machine frame, there's a black plastic roller. Check that for a flat spot. That can cause the tray to drop on one side and cause jamming.
          It's 106 miles to Chicago. We've got a full tank of gas, half a pack of cigarettes, it's dark and we're wearing sunglasses.

          Hit it.

          Comment

          • fixthecopier
            ALIEN OVERLORD

            2,500+ Posts
            • Apr 2008
            • 4714

            #6
            Re: Lanier ld520c jams from tray 1

            To update, firmware did nothing, as expected. I pulled the shaft with the 3 grey rollers out and changed it, no difference. Out of frustration, I swapped the whole right side door simply because of the rollers that contact the grey rollers. So, everything has been swapped.changed parts...

            Paper tray and roller
            Both 1 way clutches
            feed motor
            Shaft with feed rollers, 3 grey
            Right side door
            Torque limiter
            Black plastic guide
            firmware
            The greatest enemy of knowledge isn't ignorance, it is the illusion of knowledge. Stephen Hawking

            Comment

            • blackcat4866
              Master Of The Obvious

              Site Contributor
              10,000+ Posts
              • Jul 2007
              • 22932

              #7
              Re: Lanier ld520c jams from tray 1

              There must be a loop adjustment, yes? Try adjusting that. =^..^=
              If you'd like a serious answer to your request:
              1) demonstrate that you've read the manual
              2) demonstrate that you made some attempt to fix it.
              3) if you're going to ask about jams include the jam code.
              4) if you're going to ask about an error code include the error code.
              5) You are the person onsite. Only you can make observations.

              blackcat: Master Of The Obvious =^..^=

              Comment

              • Iowatech
                Not a service manager

                2,500+ Posts
                • Dec 2009
                • 3930

                #8
                Re: Lanier ld520c jams from tray 1

                Originally posted by blackcat4866
                There must be a loop adjustment, yes?
                Yes there is (SP1-003-001, registration buckle adjustment for tray 1), but it never seemed to do that much good when I tried it. This is more likely something else.
                Last edited by Iowatech; 12-14-2016, 02:31 AM. Reason: Wasn't specific enough, d'oh.

                Comment

                • Counsel
                  Senior Tech

                  500+ Posts
                  • Aug 2011
                  • 530

                  #9
                  Re: Lanier ld520c jams from tray 1

                  With 300k pages have you tried replacing the tray feed roller and sep pad? The majority of my non feeds on those machines were the guide on your left hand side when you open the tray it should be touching the paper when the spring plate is locked down, most of the time someone moves it to add paper and does not put it back or they mash it to tight and bind paper to the tray lip and paper will jam with partial pulled page.

                  Check the push switch behind the tray, I would also check the push switch for the right side door, i used to push in on the door while its closed and let go several times, if you hear it beep at you or the display flickers the switch is sending a door open signal if this happens during paper feed it will cause a jam.

                  You could try swapping tray 1 and 2 around see if the problem moves, if it does then you knows its a tray issue and limits it to roller, sep, spring plate etc. Make sure tray 2 works with tray 1 pulled out if its feeding fine from tray 2 this might narrow it down to switch for the tray or something with the feed unit of tray 1.

                  Comment

                  • fixthecopier
                    ALIEN OVERLORD

                    2,500+ Posts
                    • Apr 2008
                    • 4714

                    #10
                    Re: Lanier ld520c jams from tray 1

                    Originally posted by Counsel
                    With 300k pages have you tried replacing the tray feed roller and sep pad? The majority of my non feeds on those machines were the guide on your left hand side when you open the tray it should be touching the paper when the spring plate is locked down, most of the time someone moves it to add paper and does not put it back or they mash it to tight and bind paper to the tray lip and paper will jam with partial pulled page.

                    Check the push switch behind the tray, I would also check the push switch for the right side door, i used to push in on the door while its closed and let go several times, if you hear it beep at you or the display flickers the switch is sending a door open signal if this happens during paper feed it will cause a jam.

                    You could try swapping tray 1 and 2 around see if the problem moves, if it does then you knows its a tray issue and limits it to roller, sep, spring plate etc. Make sure tray 2 works with tray 1 pulled out if its feeding fine from tray 2 this might narrow it down to switch for the tray or something with the feed unit of tray 1.


                    I have swapped the tray 3 times. Runs fine from tray 2. I feel like I have overlooked something simple.

                    After spending a lot of time laying on the floor trying to get the tray 1 feed assembly back in with out pinching any wires, for the third time, I went to put a clutch in a new Konica c454. Unplug the connectors, remove 5 screws and you are holding the combined feed assembly for trays 1 and 2 in your hand. 5 minutes. Just sayin...
                    The greatest enemy of knowledge isn't ignorance, it is the illusion of knowledge. Stephen Hawking

                    Comment

                    • Counsel
                      Senior Tech

                      500+ Posts
                      • Aug 2011
                      • 530

                      #11
                      Re: Lanier ld520c jams from tray 1

                      Well if it works fine in tray 2 position it must be ok tray wise, i know that spring clutch is a pain for tray 1, #2 is easier to get at but of course 1 usually fails first. That spring clutch would be my only other thought besides a faulty paper end sensor or push switch. You could try swapping the paper end sensors from one and two around and test it, they get faulty and will cause paper out during feeding.

                      Comment

                      • fixthecopier
                        ALIEN OVERLORD

                        2,500+ Posts
                        • Apr 2008
                        • 4714

                        #12
                        Re: Lanier ld520c jams from tray 1

                        Well I can close this. I swapped the trays again, no change. I tried the buckle adjustment, no change. One of the other techs suggested doing a memory clear. I scoffed. In 18 years I have never fixed a jam that way. I cleared the engine, no change, just as I thought. I cleared the printer and copier and that goddamn thing has run about 250 pages so far and is still running. I don't get it, but I am happy it is running. Of course it makes me look bad after fighting this beast for 2 weeks, but shit happens.
                        The greatest enemy of knowledge isn't ignorance, it is the illusion of knowledge. Stephen Hawking

                        Comment

                        • slimslob
                          Retired

                          Site Contributor
                          25,000+ Posts
                          • May 2013
                          • 36835

                          #13
                          Re: Lanier ld520c jams from tray 1

                          Generally speaking, I like to clear function memories before I clear system or engine memory.

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