Hello all.
We are just having strange issue with this MP C4500 machine.
About every few day, machine just display "PC conductors not set correctly...", not indicates any K, M, Y, or C. So, We show up at customer site, open front door, then close front again, --> it started work correctly.
Later, customer called back with the same issue, but they have to turn off/on machine couple of time, open/close front door, then out of blue, it work.
Then, we came, remove all PC units, clean all connectors, even on the machine side, machine seem to work fine while we running around 100 copies testing.
A week later, customer called back, same issue just came back, sometime 3 times a day, need to turn off/on machine, open/close front door to get it to work...
It is really annoying when it just happen much more frequent...
Any idea ???
Minh
We are just having strange issue with this MP C4500 machine.
About every few day, machine just display "PC conductors not set correctly...", not indicates any K, M, Y, or C. So, We show up at customer site, open front door, then close front again, --> it started work correctly.
Later, customer called back with the same issue, but they have to turn off/on machine couple of time, open/close front door, then out of blue, it work.
Then, we came, remove all PC units, clean all connectors, even on the machine side, machine seem to work fine while we running around 100 copies testing.
A week later, customer called back, same issue just came back, sometime 3 times a day, need to turn off/on machine, open/close front door to get it to work...
It is really annoying when it just happen much more frequent...
Any idea ???
Minh
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