Ricon Aficio 1515 problem

[Orion2010]

Hello to everyone,

I have a problem with my Aficio 1515. The scanner it's stuck in the middle and doesn't moved anymore. I have turn off and turn on but again the same thing.
Do you have any idea what can i do?

[davel]

Re: Ricon Aficio 1515 problem

Pull it apart and find what is stopping it.

[Orion2010]

Re: Ricon Aficio 1515 problem

It is a bit poor when a qualified technician only comes up with the idea of turning the device off and on to fix a problem.

Terramobile, I never work with ricoh aficio we are not here to make witty, if you know something for this problem say it, if no do not write

[keithxxiii]

Re: Ricon Aficio 1515 problem

Have you checked the scanner rails if there is obstruction?
How about the strings? the scanner drive motor? The board that powers the scanner motor? The board that energizes the motor?

[Phil B.]

Re: Ricon Aficio 1515 problem

Hello to everyone,

I have a problem with my Aficio 1515. The scanner it's stuck in the middle and doesn't moved anymore. I have turn off and turn on but again the same thing.
Do you have any idea what can i do?

a senior tech even tho haven't worked on these machine should be able to do more than off/on. I surprised you didn't pop the glass and look inside. Or maybe I'm just a little more inquisitive than most.

[HitMan]

It's possible the original scanner pins have not been correctly removed. If you look under the scanner there may be black plastic tabs sticking out. Twist and pull down to remove hope this helps

[keithxxiii]

Re: Ricon Aficio 1515 problem

And an SC Code will be logged

[Polarbear]

Re: Ricon Aficio 1515 problem

Hello to everyone,

I have a problem with my Aficio 1515. The scanner it's stuck in the middle and doesn't moved anymore. I have turn off and turn on but again the same thing.
Do you have any idea what can i do?

Please supply a little more information:

Are there noises when you turn the machine on? Can you hear the scanner motor come on?

Are there any SC codes or other messages displayed on the screen?

Does the scanner lamp come on?

Does the machine have a DF on or just a platen cover?

Have you done an output check on the scanner motor to test if it works?


In order for us to help you, you need to supply as much info as possible, as we are not at the machine to be able to assist you.

[Chicko]

Re: Ricon Aficio 1515 problem

Try this , open the platen glass and move scanner to home position. Then switch on. If the scanner moves again to the same position and stops then there's a possibility its a problem with the scanner drive motor

[service_man]

Re: Ricon Aficio 1515 problem

But do not withdraw from the pulleys, it does not lose synchronization