Mp c4503 Printing slow

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  • ABS tect
    Senior Tech

    500+ Posts
    • Sep 2013
    • 511

    #1

    Mp c4503 Printing slow

    4503 printing PDFs very very slow... Everything else seems to print fine. Firmware?? Do you know if there is something this machine needs to print PDFs efficiently? 3mb size file took about 3 minutes to print. Correct driver is installed
  • sandmanmac
    Field Supervisor

    Site Contributor
    2,500+ Posts
    • Feb 2009
    • 3979

    #2
    Re: Mp c4503 Printing slow

    Most likely configured using WSD port rather than TCP/IP. It's almost always the case.

    Comment

    • D_L_P
      Self Employed

      1,000+ Posts
      • Oct 2009
      • 1196

      #3
      Re: Mp c4503 Printing slow

      Things I have seen cause slow printing:

      1. Print server where lazy it staff does 'new driver' on old printer instead of 'new printer'. Fixed by bypassing print server by adding printer to local workstation with tcp/ip port. Or if you can move a mountain and get their it to completely delete the printer and recreate the printer.

      2. Byte counting enabled on tcp/up port. Fixed by disabling byte counting

      3. Already listed, print as image thing.

      4. Extra protocols slowing down network. Disable appletalk, bonjour, or ipv6 if possible. Sometimes disabling snmp or smb can help too.

      4. Excel files printing slow. Open taskmanager and watch the spooler memory usage and then print the job. If it jumps to 5x the size or more the excel file has extra data and formulas. Fixed by deleting last sheet or extra formulas if you can find them, or just copying all the data into a new excel spreadsheet.

      5. Rare, but a failing HDD on the printer can do it too. Try formatting it first to see if it improves. If it does I'd replace it.

      6. Customer has virus or spyware. Do a disk cleanip and delete files.

      In my experience it's mostly on their end. Firmware update, replacing HDD, and disabling protocols is just for show.
      Gl

      Comment

      • ABS tect
        Senior Tech

        500+ Posts
        • Sep 2013
        • 511

        #4
        Re: Mp c4503 Printing slow

        Thanks for the suggestions...its not on wsd...it is on tcp/ip
        Yes they are on a server but this particular one i set up on the individual computer using tcp/ip as a new printer with a new driver and still super slow from adobe acrobat pro dc

        As for the print as image and all the other protocols I will check all of those and let you know what i found to work (if hopefully any). thank you

        Comment

        • COPIERMAN
          Senior Tech

          500+ Posts
          • Jun 2009
          • 559

          #5
          Re: Mp c4503 Printing slow

          one thing that i fine if printing from a web page or a pdf if you save it to computer it will print fine. there might be something like a banner running and doesn't know what to do. also look at print file see how big it is will also help see why it is taking a long time. some time developer of web page trying to protect for copyright will put a big font or something to make file big. That why if you save it will take that part out.

          Comment

          • ABS tect
            Senior Tech

            500+ Posts
            • Sep 2013
            • 511

            #6
            Re: Mp c4503 Printing slow

            Originally posted by COPIERMAN
            one thing that i fine if printing from a web page or a pdf if you save it to computer it will print fine. there might be something like a banner running and doesn't know what to do. also look at print file see how big it is will also help see why it is taking a long time. some time developer of web page trying to protect for copyright will put a big font or something to make file big. That why if you save it will take that part out.
            Basically I am in the customers email...open an email and there is a pdf attachment that says right next to the file name (3mb)...I open it, hit print...and a five page document takes about 3 minutes to print.

            Comment

            • COPIERMAN
              Senior Tech

              500+ Posts
              • Jun 2009
              • 559

              #7
              Re: Mp c4503 Printing slow

              had a client same thing but once she save it then printed it was a lot faster. never know how they created pdf sometimes that is part of the problem.

              Comment

              • bluedevils477

                #8
                Re: Mp c4503 Printing slow

                Originally posted by ABS tect
                Basically I am in the customers email...open an email and there is a pdf attachment that says right next to the file name (3mb)...I open it, hit print...and a five page document takes about 3 minutes to print.

                did you ever figure out a solution, I have the same issue.

                4.5MB file
                Adobe Reader DC
                Windows 7 32-bit

                Tried PCL 6 (universal and MPC4503), PCL 5 I have had no luck at all. I am currently updating my last firmware and will test after.

                Comment

                • mrwho
                  Major Asshole!

                  Site Contributor
                  2,500+ Posts
                  • Apr 2009
                  • 4299

                  #9
                  Re: Mp c4503 Printing slow

                  On those ocasions, one of the first things I do is trying to print the file with another PDF reader (SumatraPDF is my favourite). If it does print faster, then I throw them the ball and explain the problem is with Acrobat - probably an update. Moreso if it happens in some computers and others print fine.
                  ' "But the salesman said . . ." The salesman's an asshole!'
                  Mascan42

                  'You will always find some Eskimo ready to instruct the Congolese on how to cope with heat waves.'

                  Ibid

                  I'm just an ex-tech lurking around and spreading disinformation!

                  Comment

                  • Phil B.
                    Field Supervisor

                    10,000+ Posts
                    • Jul 2016
                    • 22798

                    #10
                    Re: Mp c4503 Printing slow

                    Originally posted by ABS tect
                    Basically I am in the customers email...open an email and there is a pdf attachment that says right next to the file name (3mb)...I open it, hit print...and a five page document takes about 3 minutes to print.
                    download the pdf then print it

                    Comment

                    • sandmanmac
                      Field Supervisor

                      Site Contributor
                      2,500+ Posts
                      • Feb 2009
                      • 3979

                      #11
                      Re: Mp c4503 Printing slow

                      Originally posted by ABS tect
                      Thanks for the suggestions...its not on wsd...it is on tcp/ip
                      I assume that you've double-checked that?
                      I've set up lots of machines on TCP/IP, and then Windows update comes along and re-enables 'automatic setup of network devices', and re-installs the device on the WSD instead.
                      Just saying....

                      I've only just recently started getting smart, and started disabling the WSD devices in the WIM

                      Comment

                      • KenB
                        Geek Extraordinaire

                        2,500+ Posts
                        • Dec 2007
                        • 3944

                        #12
                        Re: Mp c4503 Printing slow

                        Originally posted by sandmanmac
                        I assume that you've double-checked that?
                        I've set up lots of machines on TCP/IP, and then Windows update comes along and re-enables 'automatic setup of network devices', and re-installs the device on the WSD instead.
                        Just saying....

                        I've only just recently started getting smart, and started disabling the WSD devices in the WIM
                        I have a ton of suggestions as to what "WSD" should stand for, but none of them are fit to print.
                        “I think you should treat good friends like a fine wine. That’s why I keep mine locked up in the basement.” - Tim Hawkins

                        Comment

                        • slimslob
                          Retired

                          Site Contributor
                          25,000+ Posts
                          • May 2013
                          • 37357

                          #13
                          Re: Mp c4503 Printing slow

                          Originally posted by KenB
                          I have a ton of suggestions as to what "WSD" should stand for, but none of them are fit to print.
                          Web Services for Devices.

                          Comment

                          • copier tech
                            Field Supervisor

                            5,000+ Posts
                            • Jan 2014
                            • 8132

                            #14
                            Re: Mp c4503 Printing slow

                            The poster initially asked could Firmware be the issue? My first reaction to any printing issue is yes, check when version you currently have installed.

                            update all the firmware before trouble shooting.
                            Let us eat, drink, and be merry, because tomorrow we may die!

                            For all your firmware & service manual needs please visit us at:

                            www.copierfirmware.co.uk - www.printerfirmware.co.uk

                            Comment

                            • ABS tect
                              Senior Tech

                              500+ Posts
                              • Sep 2013
                              • 511

                              #15
                              Re: Mp c4503 Printing slow

                              Alright y'all...I tried just about every one of these suggestions to no avail. Postscript driver actually made things worse.
                              After trying all this I plugged my personal laptop into their network and still printed slow... Then, using a switch I connected directly to the mpc with an Ethernet cable and sure enough it printed right away.

                              So it seems to be something with their server... From what I researched most of the time people are having this issue when connected to a server. Idk though... Still seems strange

                              Comment

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