C3002 with density and dpi issues

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  • afterhours
    Trusted Tech

    100+ Posts
    • Mar 2017
    • 152

    #1

    [CQ] C3002 with density and dpi issues

    I have 2 c3002 machines. 95k and 66k I have 2 problems. 1st. The density is horrible! Its very blotchy with many light areas. It is especially evident with glossy paper. We are using, high quality paper and oem toner. I am about to try to replace the developer even though i know it should be ok for over 200k. 2nd problem, pictures come out very "pixeled" looking. the customer is convinced that its a dot pattern issue. Konica Minoltas dot pattern is different for sure. He compares the two. I have changed the print setting from 600 dpi to 1200dpi with no change. Please, im desperate, any help is great!
    Im a Loser Baby!!!
  • davel
    Technician

    1,000+ Posts
    • Oct 2011
    • 1076

    #2
    Re: C3002 with density and dpi issues

    Is it on all colours, if yes check paper transfer, are correct paper settings used, and how is the fuser.

    Comment

    • Zeldaman
      Senior Tech

      500+ Posts
      • Mar 2011
      • 946

      #3

      Comment

      • ShonRipz
        Technician
        • May 2017
        • 33

        #4
        Re: C3002 with density and dpi issues

        I've had a couple issues with glossy paper and it was related to paper tray not being set to correct paper weight for the paper so the fuser was not fusing the toner correctly so I would try that. I would also try cleaning the laser slit glass of all the effected colors and then checking the transfer cleaning unit for toner backup if it's happening on color. I know with this model there's an issue with the fuser drive motor causing rainbow like bands on the paper when passing through the fuser and will also cause jams. That's really all I can think of without seeing the paper

        Comment

        • Oze
          Ricoh Fanboy

          1,000+ Posts
          • Jul 2008
          • 1663

          #5
          Re: C3002 with density and dpi issues

          Originally posted by ShonRipz
          I've had a couple issues with glossy paper and it was related to paper tray not being set to correct paper weight for the paper so the fuser was not fusing the toner correctly so I would try that. I would also try cleaning the laser slit glass of all the effected colors and then checking the transfer cleaning unit for toner backup if it's happening on color. I know with this model there's an issue with the fuser drive motor causing rainbow like bands on the paper when passing through the fuser and will also cause jams. That's really all I can think of without seeing the paper
          +1 for this.
          It sounds like "Picking"...where the fusing temp is too low for the paper type and it leaves little white dots in colour areas.
          Even though the paper settings are set correctly for the paper being used you may have to bump it up to Thick 3.

          Comment

          • Mark Bbb
            Service Manager

            1,000+ Posts
            • Jun 2012
            • 1662

            #6
            Re: C3002 with density and dpi issues

            1. Have copies the same problem?
            2. Did you perform Autom.coloc calibration yet?
            3. convert black color to cyan color and make a copy: is it the same problem?

            Comment

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