MP C6501 SC408

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  • Pokerking1993
    Technician
    • Jan 2017
    • 17

    #1

    MP C6501 SC408

    Hello everyone,

    We have a few 6501's that continue to have SC408 errors and there is hardly any info on repairing this issue. What I have done with one of the copiers is swap the drums with a known good set, which held off the errors for a few days but came back. Any help would be great!

    I am beyond happy that my company is starting to phase out these piles...
  • slimslob
    Retired

    Site Contributor
    25,000+ Posts
    • May 2013
    • 37052

    #2
    Re: MP C6501 SC408

    From Goose's Guide
    D081/D082 SC 408 Id sensor error Cyan - ID sensor defective
    D081/D082 SC 408 Id sensor error Cyan - clean ID sensor array
    From the service manual Toner Shield glass dirty, Development Unit defective, Image transfer unit defective.

    Comment

    • Pokerking1993
      Technician
      • Jan 2017
      • 17

      #3
      Re: MP C6501 SC408

      Where is the toner glass located? I don't recall seeing any glass on/near the ITB unit nor on a dev unit.

      Comment

      • davel
        Technician

        1,000+ Posts
        • Oct 2011
        • 1089

        #4
        Re: MP C6501 SC408

        Originally posted by Pokerking1993
        Where is the toner glass located? I don't recall seeing any glass on/near the ITB unit nor on a dev unit.
        Look above PCDU

        Comment

        • slimslob
          Retired

          Site Contributor
          25,000+ Posts
          • May 2013
          • 37052

          #5
          Re: MP C6501 SC408

          Originally posted by Pokerking1993
          Where is the toner glass located? I don't recall seeing any glass on/near the ITB unit nor on a dev unit.
          Open the front door, remove the toner supply unit and check the toner shield glass for dirt. Each PCDU has a separate shield glass. They should have a Mylar pull out tab accessible through a slot in the face plate directly above each drum.

          Comment

          • HitMan
            Trusted Tech

            100+ Posts
            • Aug 2015
            • 170

            #6
            Clean the itb ID sensors with alcohol

            Comment

            • davel
              Technician

              1,000+ Posts
              • Oct 2011
              • 1089

              #7
              Re: MP C6501 SC408

              Use a damp cloth, not alcohol it can affect the sensor.

              Comment

              • HitMan
                Trusted Tech

                100+ Posts
                • Aug 2015
                • 170

                #8
                Alcohols the only thing that worked for me

                Comment

                • sturmtrooper
                  Copier Combobulator

                  500+ Posts
                  • May 2016
                  • 587

                  #9
                  Re: MP C6501 SC408

                  Originally posted by HitMan
                  Alcohols the only thing that worked for me
                  Alcohol can damage plastic. If you affect the light transmission properties of the plastic covering the sensor eye you will change the sensor output. If you have something stuck on there that water and a cleaning cloth wont remove you should probably just replace the sensor.

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