This was an interesting issue

[luca72]

Re: This was an interesting issue

Thought I would pass this along but please remember this has not been resolved as of yet. MP C3504 with a SR3130 internal finisher installed with less than 400 copies on it. When running copies the customer experiences a jam in location J113. Upon clearing the jam and trying to finish the copy run you get SC724-38. I had difficulty deciphering the literary confusion in Ricohs documentation but with a little help discovered that the bailing motor was not always cycling with regularity. At first I thought maybe the bailing fingers were binding or hanging up but quickly dismissed it. In all likelihood its either a bad stepper motor or maybe a harness problem. Curious if anyone has seen this or may have further speculation on the issue.

I had the same code even months ago, I had also opened a discussion here on the forum, it was the wiring of the stapler motor to be replaced, (D690-5403 harness: stapler motor), this is the code, this one ordered in Italy, I don't know if it is different for other markets, before taking it apart I suggest you take photos, because it is essential that the cable follows the right turn during the movement of the stapler unit.

[Andrzej]

Re: This was an interesting issue

I had the same code even months ago, I had also opened a discussion here on the forum, it was the wiring of the stapler motor to be replaced, (D690-5403 harness: stapler motor), this is the code, this one ordered in Italy, I don't know if it is different for other markets, before taking it apart I suggest you take photos, because it is essential that the cable follows the right turn during the movement of the stapler unit.

I also had asimilar problem on the MP C2003 with the SR3230 SC724-38 finisher.In my case, the axis of this part broke in two places5863123 LEVER: RELEASE: PAPER SENSER.Ithink it will be fine after the exchange.

Thankyou for the picture, I found out where to look for a bug.