ricoh mp5001 fuser issue

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  • vga_man
    Technician
    • May 2013
    • 78

    #1

    [Misc] ricoh mp5001 fuser issue

    hello!
    i've ricoh mp5001, which has a fuser problem after many copies
    (13 landscape, 7 portial)
    the copies becomes without fusing from the center and the attached picture describes that>
    the problem with mp5000 and mp5001>
    replaced upper roller and nothing changed :-(
    any ideas please!?

    fuserCenter.jpg
  • HitMan
    Trusted Tech

    100+ Posts
    • Aug 2015
    • 170

    #2
    What about the pressure roller or cleaning roller? Is there maybe toner on the fuser entrance scraping the toner off before fusing? Put the pressure roller on a flat surface to see if there's a gap in the middle. Try and jam the machine when the papers about to enter the fuser and see if the image is there. Has the cleaning Web been removed?

    Comment

    • vga_man
      Technician
      • May 2013
      • 78

      #3
      Re: ricoh mp5001 fuser issue

      Originally posted by HitMan
      What about the pressure roller or cleaning roller? Is there maybe toner on the fuser entrance scraping the toner off before fusing? Put the pressure roller on a flat surface to see if there's a gap in the middle. Try and jam the machine when the papers about to enter the fuser and see if the image is there. Has the cleaning Web been removed?
      thanks a lot for your favor>>>
      i've checked the pressure roller and changed the cleaning web too , nothing changed>>>
      may increase fuser temp?

      Comment

      • aktasson
        Trusted Tech

        100+ Posts
        • Feb 2017
        • 201

        #4
        Re: ricoh mp5001 fuser issue

        At pm counter 600k the fusing unit need a maintenance if fusing problems occur. What does the smc pm counter say?
        Try a different paper format A3 or some such and printout a page with normal and then with thick 2 or 3 setting.
        This happens only in the copier mode or copier and pc print?
        With SP1-105 and 1-106 you have a look to the fix temp.

        Comment

        • vga_man
          Technician
          • May 2013
          • 78

          #5
          Re: ricoh mp5001 fuser issue

          Originally posted by aktasson
          This happens only in the copier mode or copier and pc print?
          Thanks for replay!
          Both print and copy mode with all sizes
          Fuser counter is 130k..

          Comment

          • blackcat4866
            Master Of The Obvious

            Site Contributor
            10,000+ Posts
            • Jul 2007
            • 22999

            #6
            Re: ricoh mp5001 fuser issue

            Originally posted by aktasson
            At pm counter 600k the fusing unit need a maintenance if fusing problems occur. What does the smc pm counter say?
            Try a different paper format A3 or some such and printout a page with normal and then with thick 2 or 3 setting.
            This happens only in the copier mode or copier and pc print?
            With SP1-105 and 1-106 you have a look to the fix temp.
            I think you missed an important point here. When you print off heavy paper and the MFP is set to Plain paper, the temperature at the center of the fuser rollers diminishes gradually, and fuses poorly at the center. It's certainly possible that the fuser temperature has been altered. It's more likely though that your enduser is using media of 120gsm or heavier and has not selected the proper media type.

            So you have four tasks:
            1) Determine what weight paper is being used (and please don't tell me it's "Cardstock").
            2) Determine what media type is set to the MFP tray.
            3) Determine if the MFP is capable of of printing that media type.
            4) And the hardest part: convincing your enduser that they must make a specific media type setting when they use that specific media type. Many endusers say: "... but I never had to set the media type on the old machine!!!" Well maybe you never did set the media type ... but maybe your should have been.

            =^..^=
            If you'd like a serious answer to your request:
            1) demonstrate that you've read the manual
            2) demonstrate that you made some attempt to fix it.
            3) if you're going to ask about jams include the jam code.
            4) if you're going to ask about an error code include the error code.
            5) You are the person onsite. Only you can make observations.

            blackcat: Master Of The Obvious =^..^=

            Comment

            • aktasson
              Trusted Tech

              100+ Posts
              • Feb 2017
              • 201

              #7
              Re: ricoh mp5001 fuser issue

              Originally posted by blackcat4866
              I think you missed an important point here. When you print off heavy paper and the MFP is set to Plain paper, the temperature at the center of the fuser rollers diminishes gradually, and fuses poorly at the center. It's certainly possible that the fuser temperature has been altered. It's more likely though that your enduser is using media of 120gsm or heavier and has not selected the proper media type.

              So you have four tasks:
              1) Determine what weight paper is being used (and please don't tell me it's "Cardstock").
              2) Determine what media type is set to the MFP tray.
              3) Determine if the MFP is capable of of printing that media type.
              4) And the hardest part: convincing your enduser that they must make a specific media type setting when they use that specific media type. Many endusers say: "... but I never had to set the media type on the old machine!!!" Well maybe you never did set the media type ... but maybe your should have been.

              =^..^=
              We have no detailed information at all about machine media and settings from the thread opener. Temperature drops only after many printouts. If the machine is not in the power-saving mode and in ready state, and when media 80g paper is inserted, then I would just test it with tray settings thick 2 or 3.
              If the problem still exists, it is not the problem of paper/media (temperatur)and the machines/drivers settings, then the fusing unit has to be replaced.

              Comment

              • Mike R
                Junior Member
                • Jul 2015
                • 4

                #8
                Re: ricoh mp5001 fuser issue

                Originally posted by vga_man
                hello!
                i've ricoh mp5001, which has a fuser problem after many copies
                (13 landscape, 7 portial)
                the copies becomes without fusing from the center and the attached picture describes that>
                the problem with mp5000 and mp5001>
                replaced upper roller and nothing changed :-(
                any ideas please!?

                [ATTACH=CONFIG]37028[/ATTACH]
                Replace the lower pressure roller, that should fix the problem

                Comment

                • blackcat4866
                  Master Of The Obvious

                  Site Contributor
                  10,000+ Posts
                  • Jul 2007
                  • 22999

                  #9
                  Re: ricoh mp5001 fuser issue

                  The fact that vga_man has made no mention of media type tells me he has not given it due consideration. Any conversation about fusing must include details about media type and settings. =^..^=
                  If you'd like a serious answer to your request:
                  1) demonstrate that you've read the manual
                  2) demonstrate that you made some attempt to fix it.
                  3) if you're going to ask about jams include the jam code.
                  4) if you're going to ask about an error code include the error code.
                  5) You are the person onsite. Only you can make observations.

                  blackcat: Master Of The Obvious =^..^=

                  Comment

                  • aktasson
                    Trusted Tech

                    100+ Posts
                    • Feb 2017
                    • 201

                    #10
                    Re: ricoh mp5001 fuser issue

                    Is just a personal speculation... the machine came out 2010 into the market. Fuser counter is 130k. If it's the first 130k of the fusing unit then he has round about 1.500 apv. The machine has been designed for 10.000 / 20.000 apv. We know what can happen if the machine stands more than as used.
                    3. and 4.pdf
                    Could solve the temperature problem.
                    Attached Files
                    Last edited by aktasson; 07-02-2017, 11:27 PM.

                    Comment

                    • lyhoang10
                      Junior Member
                      • Jun 2017
                      • 3

                      #11
                      Re: ricoh mp5001 fuser issue

                      1. Check SP 1.106 thermistor center and end
                      2. Replace pressure roller
                      3. Change toner.

                      Comment

                      • vga_man
                        Technician
                        • May 2013
                        • 78

                        #12
                        Re: ricoh mp5001 fuser issue

                        Thanks all for your favor.
                        Media type used: plain
                        Thickness: 70gsm
                        Fuser temp display: 150,160
                        May reducing speed by chance media type helps :-)

                        Comment

                        • vga_man
                          Technician
                          • May 2013
                          • 78

                          #13
                          Re: ricoh mp5001 fuser issue

                          Replaced lamps and pressure roller..
                          Nothing changed.

                          Comment

                          • HitMan
                            Trusted Tech

                            100+ Posts
                            • Aug 2015
                            • 170

                            #14
                            What about removing the Web as a test. It will still work without. Also how does the exit unit look? Any thing immediately before or after fusing could have an affect.
                            Also could look at the maintenance tab in user tools, if the papers a low GSM it may have to be set for type 1.
                            Are the thermistors contacting the heating roller correctly?
                            Last edited by HitMan; 07-03-2017, 11:09 PM.

                            Comment

                            • vga_man
                              Technician
                              • May 2013
                              • 78

                              #15
                              Re: ricoh mp5001 fuser issue

                              By reducing web motor speed seems that the problem gone

                              Thanks all :-)

                              Comment

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