Has anyone run into this. It only happens when duplexing. Have swapped the duplex/paper exit unit. No resolve. The entire duplex path is clear of obstructions. Mylars show no damage. Any ideas? Thanks.
6502 dog ears
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Re: 6502 dog ears
I have had this once on a mp6001 - from 2,5 million prints on - never could solve it!
Even not Ricoh tech's.
Customer was so frustrated he bought an other brand.
Tried everything to, from fuser parts to exit units...
But... here's one for you: I have noticed that without the rear cover, the jams and the dog ears were less frequent.
Be sure that the fan filters are all clean, otherwise you get build up moisture.
Perhaps it is a problem with moisture???Comment
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Re: 6502 dog ears
had this on 2 models,our problem was the duplex locating lever on the front of the duplex unit,loosen and push duplex in so there is no play,on our copiers,the duplex bounced out by about a centimeterComment
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