Mp 4002 resets

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  • mrfuser
    Service Manager

    Site Contributor
    1,000+ Posts
    • May 2007
    • 1617

    #1

    Mp 4002 resets

    Just picked up a client with an MP 4002 . Looks like we need to reset the fuser or in the transfer belt are these the same as the other ones with the fuse do you know?
    Last edited by mrfuser; 08-03-2017, 12:55 AM.
  • imaginemoko
    unTrusted Tech

    250+ Posts
    • Jan 2008
    • 289

    #2
    Re: Mp 4002 resets

    Originally posted by mrfuser
    Just picked up a client with an MP 4002 . Looks like we need to reset the fuse or in the transfer belt are these the same as the other ones with the fuse do you know?
    may we know whats the machine problem sir?
    fix the customer first then fix the machine... its simple and makes life more easy.

    Comment

    • mrfuser
      Service Manager

      Site Contributor
      1,000+ Posts
      • May 2007
      • 1617

      #3
      Re: Mp 4002 resets

      Sorry, thought I explained it. Need to reset fuser and transfer belt count.

      Comment

      • DDlan
        Technician
        • Mar 2017
        • 26

        #4
        Re: Mp 4002 resets

        Originally posted by mrfuser
        Sorry, thought I explained it. Need to reset fuser and transfer belt count.
        this machaine's only total counter .

        Comment

        • davel
          Technician

          1,000+ Posts
          • Oct 2011
          • 1095

          #5
          Re: Mp 4002 resets

          Same as all the others SP 7804 PM counter reset, but have you replaced the parts?
          Again what is the message on the machine?

          Comment

          • mrfuser
            Service Manager

            Site Contributor
            1,000+ Posts
            • May 2007
            • 1617

            #6
            Re: Mp 4002 resets

            Both are good and quality is fine but showing end of life thus we want to reset usage counter for the fuser and transfer belt. We do this all the time on other units just don't remember the procedure for the 4002.

            Comment

            • slimslob
              Retired

              Site Contributor
              25,000+ Posts
              • May 2013
              • 37377

              #7
              Re: Mp 4002 resets

              SP 7804-003 Transfer Unit
              SP 7804-004 Fusing Unit
              SP 7804-005 Fusing Unit Cleaning
              Or you can reset individual parts under SP 7806.

              If all the counters are clear, SP 7803 for units and SP 7805 for individual parts and you still get a fusing web out message, the sensor arm for the web end sensor is on the wrong side of the belt or the sensor itself is bad.

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