[Error Code] MPC 3003 SC 672-11

[amishee]

Hi guys,

Have a mpc 3003 with a sc 672-11.

Have replaced the ops panel, control board, nvram and hdd to no success, tried updating firmware but no luck. according to service manual these fixes should have cleared the fault but as of yet no luck.

does any one have any other options that i can take to get this machine up and running.

cheers

[DH1980]

Re: MPC 3003 SC 672-11

Sometimes the HDD can be the cause

[slimslob]

Re: MPC 3003 SC 672-11

Check the USB cable to the operation panel.

[amishee]

Re: MPC 3003 SC 672-11

Check the USB cable to the operation panel.

yeah have just replaced the whole harness from the ops panel to the board at the back, no joy

[Lagonda]

Re: MPC 3003 SC 672-11

Does this box have a fax? does it still happen if the FCU is removed?
If no fax the only thing left is the IPU. Check fuse FU5 on the IPU, its a tiny surface mount fuse.

[amishee]

Re: MPC 3003 SC 672-11

Does this box have a fax? does it still happen if the FCU is removed?
If no fax the only thing left is the IPU. Check fuse FU5 on the IPU, its a tiny surface mount fuse.

machine did have a fax, still same fault after removed,
replaced IPU with another machines IPU, no luck

[ruben]

Re: MPC 3003 SC 672-11

Here is a tech bulletin on the possible causes: RD147144c.pdf

Going by what you have currently tried, it is most likely a faulty controller board.

[francisco]

Re: MPC 3003 SC 672-11

Hi guys,

Have a mpc 3003 with a sc 672-11.

Have replaced the ops panel, control board, nvram and hdd to no success, tried updating firmware but no luck. according to service manual these fixes should have cleared the fault but as of yet no luck.

does any one have any other options that i can take to get this machine up and running.

cheers

turn off the machine
open front door
take out all toner cartridge
turn on
wait to machine ask for toner cartridge, if so sc 672 will not log
you have a bad toner chip (must be yellow)

[James1409]

Re: MPC 3003 SC 672-11

@amishee

Hi, I know this is way too late to answer this, but it is much better to share info that to let it slip away.
I have gad this code many times and it was always one of two things for me :
1. If it is a new M/C installation, you will get a 672-11 code when the fax board jumper is still on "OFF"
2. Also as "Slimslob" said, the USB cable between controller and operation panel.

Hope it helps.

Big Fat Beautiful day to all.

[monstercopier]

Re: MPC 3003 SC 672-11

yeah have just replaced the whole harness from the ops panel to the board at the back, no joy

do you know the part number for the harness? USB cord part number. I ordered 1 online but it does not transmit the data. So I used it from a parts machine. But, another machine did the same code and I don't have another parts machine to steal the part.

If you have a the USB cord part number I would really appreciate it.

[fshead]

Re: MPC 3003 SC 672-11

WHEN I get these sc672 and simple swap does not fix i will swap machine with another equal 03 and just gut the bad machine and
tag the boards just in emergency..
I cant spend on these types as it sets me back time and money

[fshead]

Re: MPC 3003 SC 672-11

WHEN I get these sc672 and simple swap does not fix i will swap machine with another equal 03 and just gut the bad machine and<br>tag the boards just in emergency..<br>I cant spend on these types as it sets me back time and money

[copier tech]

Re: MPC 3003 SC 672-11

Hi guys,

Have a mpc 3003 with a sc 672-11.

Have replaced the ops panel, control board, nvram and hdd to no success, tried updating firmware but no luck. according to service manual these fixes should have cleared the fault but as of yet no luck.

does any one have any other options that i can take to get this machine up and running.

cheers

This is/was a known issue replace the USB cable with the modified type & update the firmware.

SC672 Solution.pdf

[slimslob]

Re: MPC 3003 SC 672-11

Hey people, this was a 4 year old thread that some idiot grave robber chose to dig up when there are more recent post the idiot could have used. In fact he actually dug up 2 from 4 years ago. Some of the more recent, this year had the information wanted, a part number for the USB cable.

Now let it die and be buried again.

[copier tech]

Re: MPC 3003 SC 672-11

Hey people, this was a 4 year old thread that some idiot grave robber chose to dig up when there are more recent post the idiot could have used. In fact he actually dug up 2 from 4 years ago. Some of the more recent, this year had the information wanted, a part number for the USB cable.

Now let it die and be buried again.

Yes, but this helps others with the same issue finding this thread & looking for a solution.