mp 4001 toner issue

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  • Rickh200
    • May 2025

    #1

    mp 4001 toner issue

    need some help please, i have a ricoh mp 4001 that after toner was replaced still saying toner depleted, how does this machine sense toner?
  • slimslob
    Retired

    Site Contributor
    25,000+ Posts
    • May 2013
    • 36809

    #2
    Re: mp 4001 toner issue

    Check the toner bottle tray and the toner entry chute on the PCDU for clogs or obstructions

    Comment

    • sandmanmac
      Field Supervisor

      Site Contributor
      2,500+ Posts
      • Feb 2009
      • 3964

      #3
      Re: mp 4001 toner issue

      Originally posted by slimslob
      Check the toner bottle tray and the toner entry chute on the PCDU for clogs or obstructions
      Agree.
      Was the bottle you replaced empty?
      If so, there's a god chance the plug from the top of the bottle is still in the toner hopper and blocking the flow from the new bottle.
      If not, then probably either a toner sensor, or toner adding problem

      Comment

      • DDlan
        Technician
        • Mar 2017
        • 26

        #4
        Re: mp 4001 toner issue

        Originally posted by Rickh200
        need some help please, i have a ricoh mp 4001 that after toner was replaced still saying toner depleted, how does this machine sense toner?
        what u use toner? the counters of drum and dev.

        Comment

        • Oze
          Ricoh Fanboy

          1,000+ Posts
          • Jul 2008
          • 1663

          #5
          Re: mp 4001 toner issue

          I've had to replace a density sensor for this issue in the past.
          It's an awful job too.
          density sensor.JPG

          Comment

          • withnail
            Technician

            50+ Posts
            • Apr 2010
            • 59

            #6
            Re: mp 4001 toner issue

            Strip the toner hopper and check the 4 mylar paddles haven't come unstuck

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