MPC 4503 DF problem

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  • Timmytronic
    Trusted Tech

    Site Contributor
    100+ Posts
    • Oct 2010
    • 249

    #1

    MPC 4503 DF problem

    Hi. Has anyone had the DF cause an issue on the double pass model where it jams juts after the sensor on the feed in on fresh white paper but anything printed with 1/4 page of text seems fine. ?

    I have a DF on a machine that if the paper is printed on more than 1/4 page of text is fine but anything with none or very little text jams. Maybe it's a firmware update which I will try. I have replaced all the rollers and cleaned the sensors.

    If this does does not work I have a spare single pass DF, are these interchangeable or do I need any other parts or software?

    Thank for your time and and hope you have all had a fun summer.

    Tim.
  • copier tech
    Field Supervisor

    5,000+ Posts
    • Jan 2014
    • 8132

    #2
    Re: MPC 4503 DF problem

    Does it jam it you do a DF free run in sp mode? SP6009
    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk

    Comment

    • ruben
      The New Guy

      1,000+ Posts
      • Oct 2012
      • 1203

      #3
      Re: MPC 4503 DF problem

      Do you have a ridiculous number of jams at 16 (registration sensor)?

      If so, replace the feed assembly (D684-2101), the old assemblies had two black rollers inside the feed belt, the new ones have light grey and white rollers.

      Also, order the 04 double feed mod, D684-2313 & 2314, I have seen quite a bit of double feed problems with these DFs.

      As a precaution we install both these mods on all the 03s and 04s now (with reverse DFs).

      Comment

      • andy227
        Trusted Tech

        100+ Posts
        • Jan 2013
        • 219

        #4
        Re: MPC 4503 DF problem

        Ruben, is there a tech bulletin re these new DF assemblies ?

        Comment

        • Timmytronic
          Trusted Tech

          Site Contributor
          100+ Posts
          • Oct 2010
          • 249

          #5
          Re: MPC 4503 DF problem

          Hi. I have replaced the feed assembly today and it is the same. It also does it in SP free run so I am still thinking a sensor. Maybe a firmware update for it. Can you change the DF from a double pass to single pass as i have a spare.

          Thanks loads guys.

          Tim.

          Comment

          • ruben
            The New Guy

            1,000+ Posts
            • Oct 2012
            • 1203

            #6
            Re: MPC 4503 DF problem

            Originally posted by Timmytronic
            Hi. I have replaced the feed assembly today and it is the same. It also does it in SP free run so I am still thinking a sensor. Maybe a firmware update for it. Can you change the DF from a double pass to single pass as i have a spare.

            Thanks loads guys.

            Tim.
            Did the new feed assembly have the different coloured rollers?

            You can swap them easily, the upper rear cover has a removable section for the secondary scanner cable to go through. No extra boards are needed to be installed, both cables go to the same PWB. The single pass feeder uses slightly different sized locator pins (the ones at the rear of the scanner unit).

            Comment

            • COPIERMAN
              Senior Tech

              500+ Posts
              • Jun 2009
              • 559

              #7
              Re: MPC 4503 DF problem

              if you think it is a sensor have you done the sensor check for it. see if they change states. If it is single pass then 6-011-001 thru 023. if old style 6-007-001 thru 023

              Comment

              • COPIERMAN
                Senior Tech

                500+ Posts
                • Jun 2009
                • 559

                #8
                Re: MPC 4503 DF problem

                ADF
                6007 [ADF INPUT Check]
                Gets sensor information from ADF. Displays signal level of sensor as it is.
                6-007-001 Original Length 1 (B5
                Detection Sensor)
                ENG [0 or 1 / 0 / 1/step]
                6-007-002 Original Length 2 (A4
                Detection Sensor)
                ENG [0 or 1 / 0 / 1/step]
                6-007-003 Original Length 3 (LG
                Detection Sensor)
                ENG [0 or 1 / 0 / 1/step]
                6-007-004 Original Width 1 ENG [0 or 1 / 0 / 1/step]
                6-007-005 Original Width 2 ENG [0 or 1 / 0 / 1/step]
                6-007-006 Original Width 3 ENG [0 or 1 / 0 / 1/step]
                6-007-007 Original Width 4 ENG [0 or 1 / 0 / 1/step]
                6-007-008 Original Width 5 ENG [0 or 1 / 0 / 1/step]
                6-007-009 Original Detection ENG [0 or 1 / 0 / 1/step]
                6-007-011 Skew Correction ENG [0 or 1 / 0 / 1/step]
                6-007-013 Registration Sensor ENG [0 or 1 / 0 / 1/step]
                6-007-014 Exit Sensor ENG [0 or 1 / 0 / 1/step]
                6-007-015 Feed Cover Sensor ENG [0 or 1 / 0 / 1/step]
                6-007-016 Lift Up Sensor ENG [0 or 1 / 0 / 1/step]
                6-007-023 Rear Edge Detection ENG [0 or 1 / 0 / 1/step]

                6-011-009 Original Detection ENG [0 or 1 / 0 / 1/step]
                Gets sensor information from ADF. Gives 1 when original is set.
                6-011-010 Separation Sensor ENG [0 or 1 / 0 / 1/step]
                Gets sensor information from ADF. Gives 1 when there is a paper at sensor
                area.
                6-011-011 Skew Correction ENG [0 or 1 / 0 / 1/step]
                Gets sensor information from ADF. Gives 1 when there is a paper at sensor
                area.
                6-011-012 Scan Entrance Sensor ENG [0 or 1 / 0 / 1/step]
                Gets sensor information from ADF. Gives 1 when there is a paper at sensor
                area.
                6-011-013 Registration Sensor ENG [0 or 1 / 0 / 1/step]
                Gets sensor information from ADF. Gives 1 when there is a paper at sensor
                area.
                6-011-014 Exit Sensor ENG [0 or 1 / 0 / 1/step]
                Gets sensor information from ADF. Gives 1 when there is a paper at sensor
                area.
                6-011-015 Feed Cover Sensor ENG [0 or 1 / 0 / 1/step]
                Gets sensor information from ADF. Gives 1 when cover is open.
                6-011-016 Lift Up Sensor ENG [0 or 1 / 0 / 1/step]
                Gets sensor information from ADF. Gives 1 when lift up.
                6-011-018 Pick-Up Roller HP Sensor ENG [0 or 1 / 0 / 1/step]
                Gets sensor information from ADF. Gives 1 when pick up roller is not in
                home position.
                6-011-021 Bottom Plate HP Sensor ENG [0 or 1 / 0 / 1/step]
                Gets sensor information from ADF. Gives 1 when bottom plate is not in
                home position.

                Comment

                • Timmytronic
                  Trusted Tech

                  Site Contributor
                  100+ Posts
                  • Oct 2010
                  • 249

                  #9
                  Re: MPC 4503 DF problem

                  Hiya. Sorry for the delay. Had such a busy time. So. The rollers are light grey and not dark. I decided to fit the Single scan DF as the customer is using it a lot and it seems more robust. I have fitted the little controller board and now when I switch on the machine it has 620-02 which is a communication error. So for some reason it doesn't like that. Do I have to tell the machine it's got the different DF on. The old one was for the sake machine but double scan for duplexing and not single scan.

                  Thanks loads. Tim.

                  Comment

                  • slimslob
                    Retired

                    Site Contributor
                    25,000+ Posts
                    • May 2013
                    • 37326

                    #10
                    Re: MPC 4503 DF problem

                    Originally posted by Timmytronic
                    Hiya. Sorry for the delay. Had such a busy time. So. The rollers are light grey and not dark. I decided to fit the Single scan DF as the customer is using it a lot and it seems more robust. I have fitted the little controller board and now when I switch on the machine it has 620-02 which is a communication error. So for some reason it doesn't like that. Do I have to tell the machine it's got the different DF on. The old one was for the sake machine but double scan for duplexing and not single scan.

                    Thanks loads. Tim.

                    Comment

                    • FrohnB
                      Service Manager

                      Site Contributor
                      1,000+ Posts
                      • Jul 2017
                      • 1919

                      #11
                      Re: MPC 4503 DF problem

                      We've had success in "wedging" the hole where the bushing for the shaft of the Reverse Roller is. Had a string of these document feeders that showed exact same symptoms. 016, or 014 jams and paper stopping right before the transport rollers. I had one kick my butt for quite some time until we ended swapping DF's for customer. Once we had the problem feeder back at the shop, we tried everything from wrapping the one-way barrel with tape, using the update mod, other feed assemblies, etc. and to no avail. Another tech in our office played around with it for a day or so, and found that you can move the white reverse (separation) roller up/down and side-to-side quite a bit. He took the feed guide out, and between the bushing for the sep. roller shaft and the hole that bushing goes in to, took a small scrap of paper and shimmed that bushing. So far, it has fixed every DF of ours that had this issue.
                      Omertà

                      Comment

                      • Timmytronic
                        Trusted Tech

                        Site Contributor
                        100+ Posts
                        • Oct 2010
                        • 249

                        #12
                        Re: MPC 4503 DF problem

                        Originally posted by FrohnB
                        We've had success in "wedging" the hole where the bushing for the shaft of the Reverse Roller is. Had a string of these document feeders that showed exact same symptoms. 016, or 014 jams and paper stopping right before the transport rollers. I had one kick my butt for quite some time until we ended swapping DF's for customer. Once we had the problem feeder back at the shop, we tried everything from wrapping the one-way barrel with tape, using the update mod, other feed assemblies, etc. and to no avail. Another tech in our office played around with it for a day or so, and found that you can move the white reverse (separation) roller up/down and side-to-side quite a bit. He took the feed guide out, and between the bushing for the sep. roller shaft and the hole that bushing goes in to, took a small scrap of paper and shimmed that bushing. So far, it has fixed every DF of ours that had this issue.
                        Hi. Thank you for the info. I will try this before slims idea as I had to put the old one back on. Have you a pic of where you put the paper shim?

                        Thank you. Tim.

                        Comment

                        • FrohnB
                          Service Manager

                          Site Contributor
                          1,000+ Posts
                          • Jul 2017
                          • 1919

                          #13
                          Re: MPC 4503 DF problem

                          I will try to get a picture up here as soon as i can.
                          Omertà

                          Comment

                          • Mark Bbb
                            Service Manager

                            1,000+ Posts
                            • Jun 2012
                            • 1662

                            #14
                            Re: MPC 4503 DF problem

                            perhaps a very stupid reply, but have you cleaned the "anti reflection plate" of this sensor?
                            Paper dust might fall onto it and will activate the sensor due to it's reflection ...
                            ???
                            stupid

                            Comment

                            • Mark Bbb
                              Service Manager

                              1,000+ Posts
                              • Jun 2012
                              • 1662

                              #15
                              Re: MPC 4503 DF problem

                              Originally posted by Mark Bbb
                              perhaps a very stupid reply, but have you cleaned the "anti reflection plate" of this sensor?
                              Paper dust might fall onto it and will activate the sensor due to it's reflection ...
                              ???
                              stupid
                              i don't now what happend but the last word "stupid" is an error...

                              Comment

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