Scan to email - Gmail - MP 6001

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  • nobita8x_2k7
    • Aug 2025

    #1

    Scan to email - Gmail - MP 6001

    I get an error when scanning to email.Please show me how to fix it

    21175781_10207330525260355_344349100_n.jpg

    21268497_10207330525300356_905946777_n.jpg
    I get an error when scanning to email.Please show me how to fix it
  • slimslob
    Retired

    Site Contributor
    25,000+ Posts
    • May 2013
    • 37533

    #2
    Re: Scan to email - Gmail - MP 6001

    What is the SMTP server set to?

    Comment

    • copier tech
      Field Supervisor

      5,000+ Posts
      • Jan 2014
      • 8174

      #3
      Re: Scan to email - Gmail - MP 6001

      Some more information would help.

      Has it been working but then ok but recently failed?

      Can you log into the gmail account from a web browser?
      Let us eat, drink, and be merry, because tomorrow we may die!

      For all your firmware & service manual needs please visit us at:

      www.copierfirmware.co.uk - www.printerfirmware.co.uk

      Comment

      • nobita8x_2k7

        #4
        Re: Scan to email - Gmail - MP 6001

        I config mp 4002 success.
        But unsuccess with mp 6001.
        My gmail account work normally.
        i buy old machine mp6001.


        Untitled.jpg

        Untitled1.jpg

        Comment

        • dave w
          Trusted Tech

          100+ Posts
          • Jun 2015
          • 230

          #5
          Re: Scan to email - Gmail - MP 6001

          Change POP3 to SMTP

          Comment

          • copier tech
            Field Supervisor

            5,000+ Posts
            • Jan 2014
            • 8174

            #6
            Re: Scan to email - Gmail - MP 6001

            Originally posted by dave w
            Change POP3 to SMTP
            ^^^^ wrong POP is on only for reception! ^^^^

            I dont think the old MPC6001 supports SSL so cant use gmail.
            Let us eat, drink, and be merry, because tomorrow we may die!

            For all your firmware & service manual needs please visit us at:

            www.copierfirmware.co.uk - www.printerfirmware.co.uk

            Comment

            • nobita8x_2k7

              #7
              Re: Scan to email - Gmail - MP 6001

              my mp 6001 has 1 SD card to start.
              is it missing some SD card to scan email???
              I see mp 7500 has 2 SD card.

              Comment

              • copier tech
                Field Supervisor

                5,000+ Posts
                • Jan 2014
                • 8174

                #8
                Re: Scan to email - Gmail - MP 6001

                No you dont need any SD cards in order to scan.
                Let us eat, drink, and be merry, because tomorrow we may die!

                For all your firmware & service manual needs please visit us at:

                www.copierfirmware.co.uk - www.printerfirmware.co.uk

                Comment

                • sturmtrooper
                  Copier Combobulator

                  500+ Posts
                  • May 2016
                  • 587

                  #9
                  Re: Scan to email - Gmail - MP 6001

                  Originally posted by copier tech
                  No you dont need any SD cards in order to scan.
                  Scan/Print is not standard on those machines, so yes he would need a card. Unless you are trying to say he shouldn't need an *additional* SD card.

                  Comment

                  • sandmanmac
                    Field Supervisor

                    Site Contributor
                    2,500+ Posts
                    • Feb 2009
                    • 3981

                    #10
                    Re: Scan to email - Gmail - MP 6001

                    Originally posted by nobita8x_2k7
                    I config mp 4002 success.
                    But unsuccess with mp 6001.
                    My gmail account work normally.
                    i buy old machine mp6001.


                    [ATTACH=CONFIG]37477[/ATTACH]

                    [ATTACH=CONFIG]37478[/ATTACH]
                    Gmail requires encryption which is not supported on MP6001.

                    Comment

                    • slimslob
                      Retired

                      Site Contributor
                      25,000+ Posts
                      • May 2013
                      • 37533

                      #11
                      Re: Scan to email - Gmail - MP 6001

                      SMTP over SSL is not supported on the MP 6001. There is no firmware update as it is the processor that does not support it. You have to use a port 25 option. If you are a registered G Suite user you can use the G Suite Relay. Otherwise you will have to use the Restricted Gmail SMTP server. For more information read this Google support document. https://support.google.com/a/answer/176600?hl=en

                      Comment

                      • euno-s
                        Technician
                        • Jan 2017
                        • 11

                        #12
                        Re: Scan to email - Gmail - MP 6001

                        Originally posted by slimslob
                        SMTP over SSL is not supported on the MP 6001. There is no firmware update as it is the processor that does not support it. You have to use a port 25 option. If you are a registered G Suite user you can use the G Suite Relay. Otherwise you will have to use the Restricted Gmail SMTP server. For more information read this Google support document. Use SMTP settings to send mail from a printer, scanner, or app - G Suite Administrator Help

                        Thank you so much for posting! I have been searching high and low for a solution to my MFP Scan to Email on Konica Minolta machine.... all along it was because my machine doesn't have the capability of using the new SSL fixed by using the Restricted Gmail SMTP server

                        Comment

                        • copier tech
                          Field Supervisor

                          5,000+ Posts
                          • Jan 2014
                          • 8174

                          #13
                          Re: Scan to email - Gmail - MP 6001

                          Originally posted by euno-s
                          Thank you so much for posting! I have been searching high and low for a solution to my MFP Scan to Email on Konica Minolta machine.... all along it was because my machine doesn't have the capability of using the new SSL fixed by using the Restricted Gmail SMTP server
                          What model is your Bizhub?
                          Let us eat, drink, and be merry, because tomorrow we may die!

                          For all your firmware & service manual needs please visit us at:

                          www.copierfirmware.co.uk - www.printerfirmware.co.uk

                          Comment

                          • euno-s
                            Technician
                            • Jan 2017
                            • 11

                            #14
                            Re: Scan to email - Gmail - MP 6001

                            Originally posted by copier tech
                            What model is your Bizhub?
                            I have a C454

                            Comment

                            • copier tech
                              Field Supervisor

                              5,000+ Posts
                              • Jan 2014
                              • 8174

                              #15
                              Re: Scan to email - Gmail - MP 6001

                              Originally posted by euno-s
                              I have a C454
                              Let us eat, drink, and be merry, because tomorrow we may die!

                              For all your firmware & service manual needs please visit us at:

                              www.copierfirmware.co.uk - www.printerfirmware.co.uk

                              Comment

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