Ricoh SP 5200s (M052) Constant "Add Paper"

[ivanthegeek]

Hey Everyone. Has anyone seen this before?


We have a customer who installed a Maintenance Kit that included the fusing unit and feed rollers ect... Since then, all 3 of the optional trays are in a constant "add paper" state. It looks like they installed everything correctly. I tested all of the sensors with input check and they check out fine except the trays don't seem to raise enough to trigger the Paper End Sensors.



I can't see inside the tray area to tell what is preventing the paper from raising all of the way up.

[copier tech]

Re: Ricoh SP 5200s (M052) Constant "Add Paper"

My customers break the out of paper sensors all the time but I doubt yours have broken all 3!
Does it feed from bypas?

Try lifting the machine offthe paper back & reseat.

[ivanthegeek]

Re: Ricoh SP 5200s (M052) Constant "Add Paper"

Yes the bypass and the 1st tray works.

[copier tech]

Re: Ricoh SP 5200s (M052) Constant "Add Paper"

Lift the machine off the paper bank check the connection block.
Updating the fw may help.