Mpc4502 fax install trouble

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  • mrfuser
    Service Manager

    Site Contributor
    1,000+ Posts
    • May 2007
    • 1617

    #1

    Mpc4502 fax install trouble

    Brand new fax kit installed and machine hangs at Please Wait. If we remove it then machine boots just fine.

    any ideas?
  • Lagonda
    Service Manager

    Site Contributor
    1,000+ Posts
    • Aug 2008
    • 1649

    #2
    Re: Mpc4502 fax install trouble

    Originally posted by mrfuser
    Brand new fax kit installed and machine hangs at Please Wait. If we remove it then machine boots just fine.

    any ideas?
    I cant remember if a '02 fax had a separate MBU board piggybacked on the FCU as they used to cause trouble if it wasn't seated firmly. Also check that the battery jumper is set to ON.
    At least 50% of IT is a solution looking for a problem.

    Comment

    • Nasim
      Junior Member
      • Aug 2017
      • 8

      #3
      Re: Mpc4502 fax install trouble

      have you activated battery?

      check also contact are ok.

      Comment

      • mrfuser
        Service Manager

        Site Contributor
        1,000+ Posts
        • May 2007
        • 1617

        #4
        Re: Mpc4502 fax install trouble

        Does anyone know which jumper works for the battery it says nothing about that on install guide

        Comment

        • DRichard
          Trusted Tech

          250+ Posts
          • May 2008
          • 482

          #5
          Re: Mpc4502 fax install trouble

          Originally posted by mrfuser
          Brand new fax kit installed and machine hangs at Please Wait. If we remove it then machine boots just fine.

          any ideas?
          If jumper is set and connectors are all securely seated, FCU is the likely culprit. Unusual but not unheard of.
          "Enjoy every sandwich."

          -- Warren Zevon

          Comment

          • mikedci
            Trusted Tech

            100+ Posts
            • Jul 2010
            • 227

            #6
            Re: Mpc4502 fax install trouble

            Its the jumper next to the batteries. If you look close you can see an off and on on the pcb

            Comment

            • davel
              Technician

              1,000+ Posts
              • Oct 2011
              • 1095

              #7
              Re: Mpc4502 fax install trouble

              Originally posted by mrfuser
              Does anyone know which jumper works for the battery it says nothing about that on install guide
              Item 4 of the installation procedure.

              Comment

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