ricoh 3800c copier not working

[Guest]

Hello, I have a problem with a ricoh 3800c I do the maintenance on my own copier and yesterday the copier just stop making copies, actually it does make copies but they come out is almost blank, like there was nothing on the original paper. It is working perfect as a printer but not as a copier or scanning machine. Can anyone help me?

[JustManuals]

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Paul@justmanuals.com

[FRIDGEMAGNET]

Have you tried performing an ACC in User tools, Maintenance?

[pepg]

can you tell me how to do that?
Thanks,

[JustManuals]

RTFM !

[FRIDGEMAGNET]

This is an extract from the user manual which you can download from Ricoh USA site.

[pepg]

I've tried the ACC and did not work, any other ideas

[pepg]

I have the manual thanks, I have done everything there and is not working!!

[JustManuals]

Apparently you didn't read the header:
'An online community for Copier, Printer & Fax Technicians'

Call a technician then.

[E Winter]

Strange - if your scanner would have a problam, you should get an error message if you try an ACC and the machine isn't able to read the chart

[FRIDGEMAGNET]

This is the point that I must agree - sounds like you need a tech.

[pepg]

I have had a tech check it out and they did not come out with an anwser other than buy a new one. Do you have a better anwser?

[Jomama46]

Apparently you didn't read the header:
'An online community for Copier, Printer & Fax Technicians'

Call a technician then.

I understand you are probably a tech but due to your ad within your posts, you are acting in the capacity of a salesperson. So I dont think you have room to criticize a user asking a question.
Calm the heck down dude.