c5502 fax isuue

[mikadonovan]

thumbnail (1).jpgMorning, All. I have a network error on the Fax on this machine. I have never seen this on the fax. Anyone run into this before?

[mikedci]

Re: c5502 fax isuue

Is fax forwarding set up? Maybee the fax didnt get forwarded...

[Phil B.]

Re: c5502 fax isuue

are they on an analog line or VoIP? I have seen that on a VoIP system... resetting the router took care of it .

[mikadonovan]

Re: c5502 fax isuue

A reboot took care of the issue, although the phone jack plate hanging out of the wall supported only by the wires is not helping the situation.

[JOLYNAR]

Re: c5502 fax isuue

Go to fax Features Search parameter setting, the change switch 21 bit 6 from 1to 0
Reboot the Copy machine

Inviato dal mio RAINBOW JAM 4G utilizzando Tapatalk

[sandmanmac]

Re: c5502 fax isuue

Go to fax Features Search parameter setting, the change switch 21 bit 6 from 1to 0
Reboot the Copy machine

Inviato dal mio RAINBOW JAM 4G utilizzando Tapatalk

Agree!
The message will probably return. I've seen this 2 or 3 times in my life. No other issues with the machine. All network settings were correct. Message kept returning after a day or 2.
Turned of "display network errors" as Jolynar said, and it never comes back