Mp161 continued

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  • tcypy1961
    Senior Tech

    500+ Posts
    • Feb 2009
    • 773

    #1

    Mp161 continued

    I went back out to the copier to replace the PCU for offsetting problem I initially thought was fuser related. Once installed an SC322 came up. I put old PCU back in copier & the code remained. I cleaned the BICU & the code remained. I then put the toner cartridge back in and code went away. I removed cartridge and the code was still gone. I installed new PCU code still gone and offsetting problem the Copier had is gone. Should I not look a "gift horse in the mouth" or should I be concerned about the SC322??? Replace the BICU??? Copier is working at this time.
    Thanks!!!
  • Phil B.
    Field Supervisor

    10,000+ Posts
    • Jul 2016
    • 22798

    #2
    Re: Mp161 continued

    Originally posted by tcypy1961
    I went back out to the copier to replace the PCU for offsetting problem I initially thought was fuser related. Once installed an SC322 came up. I put old PCU back in copier & the code remained. I cleaned the BICU & the code remained. I then put the toner cartridge back in and code went away. I removed cartridge and the code was still gone. I installed new PCU code still gone and offsetting problem the Copier had is gone. Should I not look a "gift horse in the mouth" or should I be concerned about the SC322??? Replace the BICU??? Copier is working at this time.
    Thanks!!!
    that is a issue we have all faced from time to time... it's working do I want to screw with it more? Will is come back?

    all depends on how upset has the customer been during this ordeal. Did you make it known to them about the issue and " Please keep an eye on it.. but I have not gotten it to replicate the problem."

    Comment

    • slimslob
      Retired

      Site Contributor
      25,000+ Posts
      • May 2013
      • 37068

      #3
      Re: Mp161 continued

      The code means No Toner Cartridge installed. This model has a lever at the back of the toner cartridge tray that deactivates the laser when there is no toner cartridge in the machine.

      Comment

      • bob marley
        Service Manager

        1,000+ Posts
        • Jan 2012
        • 1339

        #4
        Re: Mp161 continued

        Originally posted by slimslob
        The code means No Toner Cartridge installed. This model has a lever at the back of the toner cartridge tray that deactivates the laser when there is no toner cartridge in the machine.
        agree with u slimslob , this code comes if toner bottle is not installed
        Live for yourself and you will live in vain. Live for others, and you will live again

        Comment

        • kopirmaster
          Technician
          • Apr 2011
          • 70

          #5
          Re: Mp161 continued

          not toner bottle,toner suply is not instaled .if is instaled check the laset unit.

          Comment

          • Phil B.
            Field Supervisor

            10,000+ Posts
            • Jul 2016
            • 22798

            #6
            Re: Mp161 continued

            Originally posted by kopirmaster
            not toner bottle,toner suply is not instaled .if is instaled check the laset unit.
            i

            isn't that the same thing?

            Comment

            • guitar9199
              Service Manager

              Site Contributor
              1,000+ Posts
              • Sep 2016
              • 1099

              #7
              Re: Mp161 continued

              Originally posted by Phil B.
              i

              isn't that the same thing?

              Not necessarily. The Toner BOTTLE sits on the Hopper (Supply) unit. I've seen machines with no bottle, but the hopper is installed, that would run, but if the HOPPER isn't installed, I've gotten the 322 code as well.

              ...but yeah, if both are installed, I'd lean toward laser unit.

              Comment

              • slimslob
                Retired

                Site Contributor
                25,000+ Posts
                • May 2013
                • 37068

                #8
                Re: Mp161 continued

                Originally posted by kopirmaster
                not toner bottle,toner suply is not instaled .if is instaled check the laset unit.
                Originally posted by Phil B.
                i

                isn't that the same thing?
                Originally posted by guitar9199
                Not necessarily. The Toner BOTTLE sits on the Hopper (Supply) unit. I've seen machines with no bottle, but the hopper is installed, that would run, but if the HOPPER isn't installed, I've gotten the 322 code as well.

                ...but yeah, if both are installed, I'd lean toward laser unit.
                I believe that with this model the shutter is actuated by the bottle. In order to be positioned properly to actuate the shutter, the bottle need to be in the toner tray.

                Comment

                • bob marley
                  Service Manager

                  1,000+ Posts
                  • Jan 2012
                  • 1339

                  #9
                  Re: Mp161 continued

                  Originally posted by kopirmaster
                  not toner bottle,toner suply is not instaled .if is instaled check the laset unit.
                  Toner bottle not installed
                  Live for yourself and you will live in vain. Live for others, and you will live again

                  Comment

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