MPC2003SP DF Problem

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  • James1409
    Technician
    • Oct 2015
    • 10

    #1

    [Misc] MPC2003SP DF Problem

    Good morning ladies and gents.

    I wonder if I may pick some of your brains today.
    I have a Ricoh Aficio MPC2003SP I am struggling to get the Document feeder to work(was working before), but to no avail.
    It is as if there is no power to the DF, but if I enter SP Mode the motor is working when I test it.

    If any of you guys can shed some light on the problem I have, it will be much appreciated.

    Thankyou
    James.
  • slimslob
    Retired

    Site Contributor
    25,000+ Posts
    • May 2013
    • 36834

    #2
    Re: MPC2003SP DF Problem

    If you do not get a beep when an original is inserted, there is a problem the the original detect sensor. It could be that the sensor arm has come loose.

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    • James1409
      Technician
      • Oct 2015
      • 10

      #3
      Re: MPC2003SP DF Problem

      Thanks for the feedback but the sensor is working, I get the beep sound when it detects the original.

      Comment

      • Polarbear
        Service Manager

        1,000+ Posts
        • Feb 2012
        • 1070

        #4
        Re: MPC2003SP DF Problem

        What exactly is the df doing?

        There are 2 sensors in the hinge area where the df meets the machine frame.

        If they are not in position, the machine thinks that the df is open and will not feed documents from it, but instead move the scanner assembly across the copy glass.
        Press the GREEN button!!

        Comment

        • James1409
          Technician
          • Oct 2015
          • 10

          #5
          Re: MPC2003SP DF Problem

          Both sensors are fine, by saying that I mean...the sensor at the back of the machine under the DF is also working, because if I lift the lid up and down the machine recovers from energy save mode. I thought it was a motor problem, but in SP mode the work fine.

          Comment

          • Polarbear
            Service Manager

            1,000+ Posts
            • Feb 2012
            • 1070

            #6
            Re: MPC2003SP DF Problem

            Originally posted by James1409
            Thanks for the feedback but the sensor is working, I get the beep sound when it detects the original.
            What happens when you hit copy?
            Press the GREEN button!!

            Comment

            • DRichard
              Trusted Tech

              250+ Posts
              • May 2008
              • 482

              #7
              Re: MPC2003SP DF Problem

              Originally posted by James1409
              Good morning ladies and gents.

              I wonder if I may pick some of your brains today.
              I have a Ricoh Aficio MPC2003SP I am struggling to get the Document feeder to work(was working before), but to no avail.
              It is as if there is no power to the DF, but if I enter SP Mode the motor is working when I test it.

              If any of you guys can shed some light on the problem I have, it will be much appreciated.

              Thankyou
              James.
              I have remedied the most mundane yet odd problems just by reflashing firmware. (Including non responsive document feeders.)
              "Enjoy every sandwich."

              -- Warren Zevon

              Comment

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