address book move ricoh to kyocera

Collapse
X
Collapse
 
  • Page of 1
  • Time
  • Show
Clear All
new posts
Previous template Next
  • LNorris
    Senior Tech

    500+ Posts
    • Sep 2008
    • 646
    #1

    address book move ricoh to kyocera

    is it possible to move the address book from a ricoh to a kyocera?
    Tags: address, book, kyocera, ricoh
    • slimslob
      Retired

      Site Contributor
      25,000+ Posts
      • May 2013
      • 35067
      #2
      Re: address book move ricoh to kyocera

      After you backup the address book in WIM, I believe that Ricoh has a utility that will convert it to a CSV spread sheet. Tech support talked me through it a few years ago when I had customer who wanted to import the address book from their MFP in a LAN FAX driver.

        Comment

        • LNorris
          Senior Tech

          500+ Posts
          • Sep 2008
          • 646
          #3
          Re: address book move ricoh to kyocera

          device manager nx lite (ricoh), i found to d/l the ricoh address book, supposedly kmnet viewer for Kyocera will import, but havent found the option to do that yet.

            Comment

            • slimslob
              Retired

              Site Contributor
              25,000+ Posts
              • May 2013
              • 35067
              #4
              Re: address book move ricoh to kyocera

              Originally posted by LNorris
              device manager nx lite (ricoh), i found to d/l the ricoh address book, supposedly kmnet viewer for Kyocera will import, but havent found the option to do that yet.
              May need to ask on the Kyocera forum how to import and what file format it need to be in. Maybe PM someone like blackcat4866.

                Comment

                • blackcat4866
                  Master Of The Obvious

                  Site Contributor
                  10,000+ Posts
                  • Jul 2007
                  • 22703
                  #5
                  Re: address book move ricoh to kyocera

                  I've not had much luck with that. Kyocera addressbook backups are encrypted, and require the special utility to edit or convert for another Kyocera format (different model different encryption). It is not ever in the unencrypted simple CSV format. =^..^=
                  If you'd like a serious answer to your request:
                  1) demonstrate that you've read the manual
                  2) demonstrate that you made some attempt to fix it.
                  3) if you're going to ask about jams include the jam code.
                  4) if you're going to ask about an error code include the error code.
                  5) You are the person onsite. Only you can make observations.

                  blackcat: Master Of The Obvious =^..^=

                    Comment

                    • mincopier
                      Trusted Tech

                      250+ Posts
                      • Dec 2015
                      • 290
                      #6
                      Re: address book move ricoh to kyocera

                      When using the Kyocera Netviewer you must choose the "Multi Machine" option. Watch the options carefully as there is three. Eventually you should be able to get to the csv import. The Ricoh Smart Devie Monitor is still available on the service side of the site. I prefer it over the Device Manager NX myself.

                        Comment

                        • aktasson
                          Trusted Tech

                          100+ Posts
                          • Feb 2017
                          • 201
                          #7
                          Re: address book move ricoh to kyocera

                          Originally posted by LNorris
                          is it possible to move the address book from a ricoh to a kyocera?
                          It's not work at direct way. You have to create a kyo conform net viewer csv file.
                          It's take time to edit and filter (import) the ricoh adressbook format to a semicolon separated file in notepad++.

                          I suggest you to copy and and paste from WIM to the Command Center on the fly. The customer pays that. This is an extra and
                          the customer has to pay for the extra work. If the customer only has 10, 15 adressbook entrys so then the special editing work is not worthwhile.

                            Comment

                            Previous template Next
                            Working...