2051 glitchy settings menu problem

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  • abdelrhman93
    • Dec 2024

    2051 glitchy settings menu problem

    frist time to face this problem and i don't know where to start
    i did a all memory clear reset nothing changes
    thanks in advance

    Sent from my Lenovo TB3-710I using Tapatalk
  • Cipher
    It's not easy being green

    1,000+ Posts
    • May 2006
    • 1309

    #2
    Re: 2051 glitchy settings menu problem

    Argh never seen a ops panel screen go like that before, it's like it's just crashed.

    To be honest doing a memory all clear has probably made things even worst I'm afraid.

    But...

    • Try seeing if you can get to the WIM and see if there is service code displayed that will point you in the right direction.
    • Try reloading the firmware.
    • Or maybe try another ops panel, controller or HDD.


    It's a bit of a weird one as a MP C2051 does not have fusing oil, so I've no idea why it would display that message. :-S
    • Knowledge not shared, is eventually knowledge that becomes lost... like tears in the rain.

    Fully qualified technician for Ricoh - Canon - Sharp - HP - Brother

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    • slimslob
      Retired

      Site Contributor
      25,000+ Posts
      • May 2013
      • 35063

      #3
      Re: 2051 glitchy settings menu problem

      Corrupted control control panel board memory/firmware. Reflashing the LCDC firmware might help. You will have to use the Remote firmware through WIM. If that dies not correct the problem, you will need to replace the board.

      If you did an All Memory Clear, SP 5801-001, I hope you have the birth certificate.

      Comment

      • copier tech
        Field Supervisor

        5,000+ Posts
        • Jan 2014
        • 7931

        #4
        Re: 2051 glitchy settings menu problem

        [QUOTE=abdelrhman93;596369]frist time to face this problem and i don't know where to start
        i did a all memory clear reset nothing changes
        thanks in advance

        All memory clear should be the very last thing to try.

        Update ALL the fw modules would be my first step.
        Let us eat, drink, and be merry, because tomorrow we may die!

        For all your firmware & service manual needs please visit us at:

        www.copierfirmware.co.uk - www.printerfirmware.co.uk

        Comment

        • cadillac2
          Trusted Tech

          Site Contributor
          • Oct 2015
          • 42

          #5
          Re: 2051 glitchy settings menu problem

          try formatting the HDD 5832-001 and then do 5853-001 to restore firmware data to the HDD

          Comment

          • Mark Bbb
            Service Manager

            1,000+ Posts
            • Jun 2012
            • 1662

            #6
            Re: 2051 glitchy settings menu problem

            Could also be infiltration of a fluid.
            Replace or swap op.panel, i would start with.

            Comment

            • cadillac2
              Trusted Tech

              Site Contributor
              • Oct 2015
              • 42

              #7
              Re: 2051 glitchy settings menu problem

              Originally posted by Mark Bbb
              Could also be infiltration of a fluid.
              Replace or swap op.panel, i would start with.
              that seems unlikely, because the bizarre "fuser oil" message could not possibly be generated this way. It has to be software

              Comment

              • abdelrhman93

                #8
                Re: 2051 glitchy settings menu problem

                thank you all for responding to my post
                it was very dump from my side
                some asshole change the panel because the fax button cracked with defferent model panel [emoji36]
                I think 2050

                Sent from my Lenovo TB3-710I using Tapatalk

                Comment

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