Ricoh Aficio MP 6500 paper stuck

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  • Vladika
    Technician
    • Dec 2016
    • 40

    Ricoh Aficio MP 6500 paper stuck

    Hello, I have a problem, i turned the machine on, started to print and copy an a problem appeared. Paper stuck in fusing unit, on display I saw a jam code J15. I have cleaned sensors, checked all sensors if they are stucked and tried again. And again appeared the same thing. I don't know what to do.. 😞 Ricoh Aficio MP 6500
  • TonerMunkeh
    Professional Moron

    2,500+ Posts
    • Apr 2008
    • 3873

    #2
    Re: Ricoh Aficio MP 6500 paper stuck

    The hot roller gears have a habit of breaking on this model. When you turn the blue handle on the front of the fuser does the hot roller turn?
    It's 106 miles to Chicago. We've got a full tank of gas, half a pack of cigarettes, it's dark and we're wearing sunglasses.

    Hit it.

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    • Vladika
      Technician
      • Dec 2016
      • 40

      #3
      Re: Ricoh Aficio MP 6500 paper stuck

      Originally posted by TonerMunkeh
      The hot roller gears have a habit of breaking on this model. When you turn the blue handle on the front of the fuser does the hot roller turn?
      Yes it does, I found what was the problem. I have removed the finisher from the machine and found a piece of paper. That piece of paper was around the gears of fuser when the fuser was in the machine. I haven't seen it when I put the fuser out of the machine. Thank you 😊

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