mpc 4502 pcu's crusty toner

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  • AMS
    Technician

    50+ Posts
    • Jun 2017
    • 73

    [CQ] mpc 4502 pcu's crusty toner

    Does anyone know what is causing toner build up on the PCU, Its hard toner stuck to the drum. Then it causes black lines and spots on the copy. You can buff it off but I have one that it keeps coming back, This is happening to all the PCU's it seems except the yellow. I have replaced the complete PCU's on cyan and black. New developer unit and pcu but it still comes back, I thought it was coming from labels but they stopped using them. The ITB unit looks good but that is the only thing close to the drums.. Nothing on it. I talked with another tech and he has had the issue as well but he said it never came back. Any ideas? I am tired going out every two weeks to clean off the drum. Thanks for any input.
  • fshead
    Service Manager

    1,000+ Posts
    • Jan 2009
    • 2356

    #2
    Re: mpc 4502 pcu's crusty toner

    make sure all filters are clean and fans are working as a start..i even had one where they put the fan in backwards...older b/w series

    Comment

    • mikadonovan
      Senior Tech

      Site Contributor
      2,500+ Posts
      • May 2008
      • 2936

      #3
      Re: mpc 4502 pcu's crusty toner

      Are you using OEM toner?
      NEVER ASSUME ANYTHING

      Comment

      • slimslob
        Retired

        Site Contributor
        25,000+ Posts
        • May 2013
        • 35067

        #4
        Re: mpc 4502 pcu's crusty toner

        What is the PM count on the drum unit(s)? If the lube bar has worn down too far that can happen.

        Comment

        • AMS
          Technician

          50+ Posts
          • Jun 2017
          • 73

          #5
          Re: mpc 4502 pcu's crusty toner

          Yes its OEM toner. The black and cyan pcu's are new . Maybe 7000 copies on it. I dont want to keep installing new pcu's every time there is a build up. I will check the fans but I don't think that will be an issue. I just changed out the dv units to see if that helps. I have a feeling it may be the wax stuff in the PCU's. Just wondering if anyone else is having this problem. The PCU's are oem as well. Maybe switch to an NA Trading rebuild pcu to see if it works better. This is the only copier that seems to be having this problem. I have several of these in the field.

          Comment

          • Phil B.
            Field Supervisor

            10,000+ Posts
            • Jul 2016
            • 22808

            #6
            Re: mpc 4502 pcu's crusty toner

            Originally posted by AMS
            Does anyone know what is causing toner build up on the PCU, Its hard toner stuck to the drum. Then it causes black lines and spots on the copy. You can buff it off but I have one that it keeps coming back, This is happening to all the PCU's it seems except the yellow. I have replaced the complete PCU's on cyan and black. New developer unit and pcu but it still comes back, I thought it was coming from labels but they stopped using them. The ITB unit looks good but that is the only thing close to the drums.. Nothing on it. I talked with another tech and he has had the issue as well but he said it never came back. Any ideas? I am tired going out every two weeks to clean off the drum. Thanks for any input.
            are you using OEM or compatible drums/toners?

            all my 12 years working on Ricoh ... I never found a compatible toner they liked.

            Comment

            • slimslob
              Retired

              Site Contributor
              25,000+ Posts
              • May 2013
              • 35067

              #7
              Re: mpc 4502 pcu's crusty toner

              Originally posted by AMS
              Yes its OEM toner. The black and cyan pcu's are new . Maybe 7000 copies on it. I dont want to keep installing new pcu's every time there is a build up. I will check the fans but I don't think that will be an issue. I just changed out the dv units to see if that helps. I have a feeling it may be the wax stuff in the PCU's. Just wondering if anyone else is having this problem. The PCU's are oem as well. Maybe switch to an NA Trading rebuild pcu to see if it works better. This is the only copier that seems to be having this problem. I have several of these in the field.
              Originally posted by Phil B.
              are you using OEM or compatible drums/toners?

              all my 12 years working on Ricoh ... I never found a compatible toner they liked.
              I get tired of having people the OEM does not mean the same as Genuine Ricoh (or Sharp or Canon or any other machine manufacturer). I just means that it is produced to the publish general specifications. It does not mean that quality of component, manufacturing, packaging or quality control is the same.

              Comment

              • FrohnB
                Service Manager

                Site Contributor
                1,000+ Posts
                • Jul 2017
                • 1919

                #8
                Re: mpc 4502 pcu's crusty toner

                I've run into this pretty often on this series. The Lube bar deteriorates, and gets on the drum and charge roller. I've had success in removing the the lube bar and charge roller from the PCU, and vacuuming out all of the loose strands of lube bar and toner, and cleaning the charge roller and drum. Then reassembling. Only have had one call back for this issue, and that drum unit was well beyond it's yield.
                Omertà

                Comment

                • Phil B.
                  Field Supervisor

                  10,000+ Posts
                  • Jul 2016
                  • 22808

                  #9
                  Re: mpc 4502 pcu's crusty toner

                  Originally posted by slimslob
                  I get tired of having people the OEM does not mean the same as Genuine Ricoh (or Sharp or Canon or any other machine manufacturer). I just means that it is produced to the publish general specifications. It does not mean that quality of component, manufacturing, packaging or quality control is the same.
                  sorry to me OEM toner has always meant Genuine Manufacture

                  Comment

                  • DH1980
                    Technician

                    50+ Posts
                    • Mar 2009
                    • 52

                    #10
                    Re: mpc 4502 pcu's crusty toner

                    OEM = Original Equipment Manufacture

                    Comment

                    • slimslob
                      Retired

                      Site Contributor
                      25,000+ Posts
                      • May 2013
                      • 35067

                      #11
                      Re: mpc 4502 pcu's crusty toner

                      Originally posted by DH1980
                      OEM = Original Equipment Manufacture
                      It does not mean manufactured by the Original Equipment Manufacture.

                      Comment

                      • Cipher
                        It's not easy being green

                        1,000+ Posts
                        • May 2006
                        • 1309

                        #12
                        Re: mpc 4502 pcu's crusty toner

                        Original equipment manufacturer - Wikipedia

                        Generally OEM is as described by wikipedia.

                        In this industry they tend to use the term 'Genuine' toner rather than OEM to describe a official toner supplier.

                        Here is a example of a genuine Ricoh toner.
                        • Knowledge not shared, is eventually knowledge that becomes lost... like tears in the rain.

                        Fully qualified technician for Ricoh - Canon - Sharp - HP - Brother

                        Comment

                        • keithxxiii
                          Just a tech

                          250+ Posts
                          • Nov 2014
                          • 468

                          #13
                          Re: mpc 4502 pcu's crusty toner

                          We had this issue with the sets of toners shipped from overseas, kept in a warehouse for a long time. Must be the temperature from our warehouse...BTW we're from the middle east
                          Aye! Cut the crap

                          Comment

                          • Phil B.
                            Field Supervisor

                            10,000+ Posts
                            • Jul 2016
                            • 22808

                            #14
                            Re: mpc 4502 pcu's crusty toner

                            Originally posted by Cipher
                            Original equipment manufacturer - Wikipedia

                            Generally OEM is as described by wikipedia.

                            In this industry they tend to use the term 'Genuine' toner rather than OEM to describe a official toner supplier.

                            Here is a example of a genuine Ricoh toner.
                            damn quit beating the dead horse

                            Comment

                            • eddy out
                              Trusted Tech

                              Site Contributor
                              250+ Posts
                              • Oct 2016
                              • 359

                              #15
                              Re: mpc 4502 pcu's crusty toner

                              i agree with Phil B...I do not see Genuine anywhere on that box and have always considered OEM to be the real thing. Can aftermarket suppliers now print OEM on their boxes of toner? None of my "GENUINE" bonafied Ricoh toner boxes say Genuine anywhere on them. Come on...Really?

                              Comment

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