MP 2550

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  • AMS
    Technician

    50+ Posts
    • Jun 2017
    • 73

    [CQ] MP 2550

    Has anyone ever had this problem. A void area in the print on one side. Not always in the exact spot but same side. Could be a large void area like the sample attached or a very small void. I ran sky shots to see the problem better. I have replaced PCU with a new 1027 PCU. Replaced transfer separation roller. Replaced fuser rollers. All Genuine ricoh parts. Machine has been vacuumed out. They are great for dropping toner on the slit glass. Any suggestions would be appreciated. Thanks
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  • StephenB
    Trusted Tech

    100+ Posts
    • Aug 2015
    • 234

    #2
    Re: MP 2550

    Prints / copies / internal test pages. please specify where the problem is occurring. Sky shots, obvious copies, but does this happen with heavy coverage on printing?

    Comment

    • copyaction
      Senior Tech

      Site Contributor
      500+ Posts
      • Oct 2007
      • 976

      #3
      Re: MP 2550

      Were you able to see if the image is ok on the drum?

      Comment

      • AMS
        Technician

        50+ Posts
        • Jun 2017
        • 73

        #4
        Re: MP 2550

        it does it with copies and prints from a computer. Its not all the time. it is random. Sky shots are just easier to see the problem because you wont see it happen if their are is no toner there. You can run ten copies and it may happen on 3 of them and the rest are OK.

        Comment

        • jermyth
          Riso dude

          250+ Posts
          • Mar 2011
          • 431

          #5
          Re: MP 2550

          I have gotten the exact same problem on a Savin 8025. With also a SC 355 ID sensor error. For me cleaning will temporarily fix the problem. I suspect a voltage issue at high voltage board or BCU board. Supervisor is not yet on board with me.
          Good luck.

          Comment

          • slimslob
            Retired

            Site Contributor
            25,000+ Posts
            • May 2013
            • 35066

            #6
            Re: MP 2550

            Looks a lot like a palm print on the drum. There also appears to be either a scratch on either the drum or the glass, right side halt down.

            Comment

            • guitar9199
              Service Manager

              Site Contributor
              1,000+ Posts
              • Sep 2016
              • 1097

              #7
              Re: MP 2550

              Originally posted by slimslob
              Looks a lot like a palm print on the drum. There also appears to be either a scratch on either the drum or the glass, right side halt down.

              I saw that, but wasn't sure I should say anything...

              People think I'm crazy enough as it is...didn't want to be accused of having Hallucinations too!!

              Comment

              • DRichard
                Trusted Tech

                250+ Posts
                • May 2008
                • 482

                #8
                Re: MP 2550

                Originally posted by slimslob
                Looks a lot like a palm print on the drum.
                Definitely a foot print. Probably have an unattended toddler loose in the office. I recommend a reputable pest control service.
                "Enjoy every sandwich."

                -- Warren Zevon

                Comment

                • Phil B.
                  Field Supervisor

                  10,000+ Posts
                  • Jul 2016
                  • 22808

                  #9
                  Re: MP 2550

                  Originally posted by slimslob
                  Looks a lot like a palm print on the drum. There also appears to be either a scratch on either the drum or the glass, right side halt down.
                  agree with the hand print.... years ago had a tech come to me with almost that same issue.. I saw the copy... asked the tech to pull the drum unit for me....shooooo nuff he wrapped his hand around the drum as he was removing it....

                  try wetting a soft towel with rubbing alcohol gently cleaning the drum surface and drying it.

                  Comment

                  • Mark Bbb
                    Service Manager

                    1,000+ Posts
                    • Jun 2012
                    • 1662

                    #10
                    Re: MP 2550

                    Perhaps it was a "second hand" machine ...

                    Comment

                    • guitar9199
                      Service Manager

                      Site Contributor
                      1,000+ Posts
                      • Sep 2016
                      • 1097

                      #11
                      Re: MP 2550

                      Originally posted by Mark Bbb
                      Perhaps it was a "second hand" machine ..


                      ...I see what you did there....

                      Comment

                      • Phil B.
                        Field Supervisor

                        10,000+ Posts
                        • Jul 2016
                        • 22808

                        #12
                        Re: MP 2550

                        Originally posted by AMS
                        Has anyone ever had this problem. A void area in the print on one side. Not always in the exact spot but same side. Could be a large void area like the sample attached or a very small void. I ran sky shots to see the problem better. I have replaced PCU with a new 1027 PCU. Replaced transfer separation roller. Replaced fuser rollers. All Genuine ricoh parts. Machine has been vacuumed out. They are great for dropping toner on the slit glass. Any suggestions would be appreciated. Thanks
                        try doing a sky shot on 17" paper if possible.. or legal... it will give you a print defect you can compare to in the " Print Defect Ruler"

                        Comment

                        • Phil B.
                          Field Supervisor

                          10,000+ Posts
                          • Jul 2016
                          • 22808

                          #13
                          Re: MP 2550

                          Originally posted by DRichard
                          I recommend a reputable pest control service.
                          i find condoms work best to avoid lil pests of that sort!

                          Comment

                          • larryespinosa
                            Technician
                            • Aug 2017
                            • 10

                            #14
                            Re: MP 2550

                            Originally posted by AMS
                            Has anyone ever had this problem. A void area in the print on one side. Not always in the exact spot but same side. Could be a large void area like the sample attached or a very small void. I ran sky shots to see the problem better. I have replaced PCU with a new 1027 PCU. Replaced transfer separation roller. Replaced fuser rollers. All Genuine ricoh parts. Machine has been vacuumed out. They are great for dropping toner on the slit glass. Any suggestions would be appreciated. Thanks




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