MPC3500 SC548 already changed fusing unit and now Machine Offline

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  • KaiRai2018
    Technician
    • Sep 2017
    • 13

    [Error Code] MPC3500 SC548 already changed fusing unit and now Machine Offline

    MPC3500 SC548 already changed fusing unit and now Machine Offline. Please help.
  • LNorris
    Senior Tech

    500+ Posts
    • Sep 2008
    • 646

    #2
    Re: MPC3500 SC548 already changed fusing unit and now Machine Offline

    did you reset fusing code?

    Comment

    • KaiRai2018
      Technician
      • Sep 2017
      • 13

      #3
      Re: MPC3500 SC548 already changed fusing unit and now Machine Offline

      Originally posted by LNorris
      did you reset fusing code?
      I could not reset it as I won't be able to go to the service mode. Stuck-up. Please help.

      Comment

      • FrohnB
        Service Manager

        Site Contributor
        1,000+ Posts
        • Jul 2017
        • 1919

        #4
        Re: MPC3500 SC548 already changed fusing unit and now Machine Offline

        You can still enter service mode even with the code displayed.
        Omertà

        Comment

        • Cipher
          It's not easy being green

          1,000+ Posts
          • May 2006
          • 1309

          #5
          Re: MPC3500 SC548 already changed fusing unit and now Machine Offline

          Rotation error.

          There are a couple of sensors on the machine. Normally one of them gets knocked out of position if the fusing unit does not go in perfectly square.

          The photo sensors were modified to have a wider gapping to prevent catching them accidentally.

          The firmware was also changed to improve the detection timing of SC548/549.

          Of coarse SC548/549 can also occur if the fuser needs servicing and the orange foam roller under the belt has flat spotted or the ferrite roller is worn out.


          The sensors in the video are the wider type.
          Last edited by Cipher; 03-16-2018, 07:56 PM.
          • Knowledge not shared, is eventually knowledge that becomes lost... like tears in the rain.

          Fully qualified technician for Ricoh - Canon - Sharp - HP - Brother

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