Ricoh Aficio MPC400SR SC995-02

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  • omarenm
    • Dec 2024
    #1

    [Error Code] Ricoh Aficio MPC400SR SC995-02

    Hi guys, i bough this reburfished machine and it was working fine for a while, however one day after turning it on i get the SC995-02 error code.

    I'm not expert of this but after researching for a while in Google, sound like the NVRAM is broken and needs replacement.

    My questions are: How could this happen? Is it still possible to buy the NMRAM to replace it, if so, where? Any begginers guide in how to do it? I really need to make this machine work.

    Thanks for the help.
    Tags: aficio mpc400sr, error, ricoh, sc995
    • fshead
      Service Manager

      1,000+ Posts
      • Jan 2009
      • 2356
      #2
      Re: Ricoh Aficio MPC400SR SC995-02

      why not call where you bought it and see if they will service it,,at a charge of course

        Comment

        • copier tech
          Field Supervisor

          5,000+ Posts
          • Jan 2014
          • 7934
          #3
          Let us eat, drink, and be merry, because tomorrow we may die!

          For all your firmware & service manual needs please visit us at:

          www.copierfirmware.co.uk - www.printerfirmware.co.uk
          ​

            Comment

            • omarenm
              #4
              Re: Ricoh Aficio MPC400SR SC995-02

              TY, but i was not able to download the firmware anywhere, since it is an old model it is not available in Ricoh's website.

                Comment

                • omarenm
                  #5
                  Re: Ricoh Aficio MPC400SR SC995-02

                  Originally posted by fshead
                  why not call where you bought it and see if they will service it,,at a charge of course
                  Tried that, they need to send someone, I live across the country and that would be really expensive.

                    Comment

                    • sandmanmac
                      Field Supervisor

                      Site Contributor
                      2,500+ Posts
                      • Feb 2009
                      • 3947
                      #6
                      Re: Ricoh Aficio MPC400SR SC995-02

                      Originally posted by omarenm
                      Tried that, they need to send someone, I live across the country and that would be really expensive.
                      This, as shown, could be a number of things, and whatever the case, is also not a 2 line explanation to resolve.
                      You need a technician or a new machine. Period.

                        Comment

                        • Cipher
                          It's not easy being green

                          1,000+ Posts
                          • May 2006
                          • 1309
                          #7
                          Re: Ricoh Aficio MPC400SR SC995-02

                          Did you do a memory all clear or did it just come up with that error code out of the blue?
                          • Knowledge not shared, is eventually knowledge that becomes lost... like tears in the rain.

                          Fully qualified technician for Ricoh - Canon - Sharp - HP - Brother

                            Comment

                            • slimslob
                              Retired

                              Site Contributor
                              25,000+ Posts
                              • May 2013
                              • 35067
                              #8
                              Re: Ricoh Aficio MPC400SR SC995-02

                              Originally posted by omarenm
                              TY, but i was not able to download the firmware anywhere, since it is an old model it is not available in Ricoh's website.
                              Where is it that you live? If you are not an authorized Ricoh technician or are an end user, you cannot access the portion of Ricoh's service web site where firmware is downloaded from.

                              You can try calling the Ricoh direct support number and ask if they can send it to you. Most likely they want to send a tech out from the closest servicing branch or dealer and it will be a charge.

                                Comment

                                • fshead
                                  Service Manager

                                  1,000+ Posts
                                  • Jan 2009
                                  • 2356
                                  #9
                                  Re: Ricoh Aficio MPC400SR SC995-02

                                  Reading this line >>
                                  I'm not expert of this but after researching for a while in Google, sound like the NVRAM is broken and needs replacement.

                                  sounds like you are way over your head on this,which is ok but like others stated here it is not like changing a bulb...
                                  that is why some of here learned to repairs machines by putting in over 20,30,or even 40years repairing these machine even as they changed models...

                                    Comment

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