MP C4502 Postscript

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  • ABS tect
    Senior Tech

    500+ Posts
    • Sep 2013
    • 509

    MP C4502 Postscript

    I have tried two different postscript3 type c5502 sd chips in my 4502 and it keeps giving me the 866 error telling me module authentication has failed...

    why can't i put my postscript chip in??
  • copier tech
    Field Supervisor

    5,000+ Posts
    • Jan 2014
    • 7934

    #2
    Re: MP C4502 Postscript

    What type of PostScript card are you using? Mxx
    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk

    Comment

    • KenB
      Geek Extraordinaire

      2,500+ Posts
      • Dec 2007
      • 3946

      #3
      Re: MP C4502 Postscript

      Are you sure they are NEW PS cards, and not removed from another machine?

      Sounds like they were previously used and not properly un-installed.

      PostScript cards are totally re-usable, but worthless if not properly removed from their prior home.

      That is why buying used ones is such a gamble. That's pretty much normal in those cases.
      “I think you should treat good friends like a fine wine. That’s why I keep mine locked up in the basement.” - Tim Hawkins

      Comment

      • KenB
        Geek Extraordinaire

        2,500+ Posts
        • Dec 2007
        • 3946

        #4
        Re: MP C4502 Postscript

        Originally posted by copier tech
        What type of PostScript card are you using? Mxx
        He mentioned it in his post.

        I looked in the Product Support Guide for the C4502, and it's the right one:

        PostScript3 Unit Type C5502 D645-11 415998
        “I think you should treat good friends like a fine wine. That’s why I keep mine locked up in the basement.” - Tim Hawkins

        Comment

        • copier tech
          Field Supervisor

          5,000+ Posts
          • Jan 2014
          • 7934

          #5
          Re: MP C4502 Postscript

          Originally posted by KenB
          He mentioned it in his post.

          I looked in the Product Support Guide for the C4502, and it's the right one:

          PostScript3 Unit Type C5502 D645-11 415998
          So he did, I need glasses!

          As sugested try a new boxed sealed PS card.
          Last edited by copier tech; 03-28-2018, 07:30 AM.
          Let us eat, drink, and be merry, because tomorrow we may die!

          For all your firmware & service manual needs please visit us at:

          www.copierfirmware.co.uk - www.printerfirmware.co.uk

          Comment

          • slimslob
            Retired

            Site Contributor
            25,000+ Posts
            • May 2013
            • 35066

            #6
            Re: MP C4502 Postscript

            Do you have two Postscript cards in the sane machine at the same time? If so, that is the cause of the error and you may have destroyed both. Do an internet search for the product type as posted by KenB. Check with whomever you order from that they will replace if it does not work.

            Comment

            • DRichard
              Trusted Tech

              250+ Posts
              • May 2008
              • 482

              #7
              Re: MP C4502 Postscript

              Originally posted by ABS tect
              I have tried two different postscript3 type c5502 sd chips in my 4502 and it keeps giving me the 866 error telling me module authentication has failed...

              why can't i put my postscript chip in??
              Haven't tried this recently, but I would try this as a last resort...Put your "bad" PS card in your computer and try to open its files. If you see three modules labeled "GPS, gwinit.d and module" open "gwinit.d" and delete the "zoffyx" files then do the same for "module". After deleting those datacrypto files try putting the SD card back into your copier and see if it recognizes your PS option. This has worked for me in the past but it's been a few years ago. This procedure may no longer apply, but what have you got to lose? Good luck!
              "Enjoy every sandwich."

              -- Warren Zevon

              Comment

              • fshead
                Service Manager

                1,000+ Posts
                • Jan 2009
                • 2356

                #8
                Re: MP C4502 Postscript

                Originally posted by DRichard
                Haven't tried this recently, but I would try this as a last resort...Put your "bad" PS card in your computer and try to open its files. If you see three modules labeled "GPS, gwinit.d and module" open "gwinit.d" and delete the "zoffyx" files then do the same for "module". After deleting those datacrypto files try putting the SD card back into your copier and see if it recognizes your PS option. This has worked for me in the past but it's been a few years ago. This procedure may no longer apply, but what have you got to lose? Good luck!
                if you want to swap a PS3 card that was installed already just remove the zoffyx files that are in the module folder
                and the gwint folder"usually 3 files in each folder".


                I have had to delete the the "zoffyx" files on the ps3 card on other models when using a "used ps3 card".

                Comment

                • ABS tect
                  Senior Tech

                  500+ Posts
                  • Sep 2013
                  • 509

                  #9
                  Re: MP C4502 Postscript

                  Hey guys...i know its been a little while but just had one follow question.

                  I bought 2 postscript chips that were used for pretty cheap...so no they were not brand new ones out of the packaging (which i'm guessing will probably solve my issues)

                  Anyways when i put them in the machine it didn't throw the error code but it also wont show adobe postscript3 installed on the 4502 when i print out the config sheet. I made sure that bonjour was enabled. The weird thing though is it does now allow me to print through my iphone now, which i thought would also then allow a mac to print to it.

                  The customer is ok for now, just printing in b&w from their mac, but was just wanting ask again if there was maybe something im not enabling that is making it not work or if i need to stop being cheap and buy a brand new chip

                  Thanks!

                  Comment

                  • fshead
                    Service Manager

                    1,000+ Posts
                    • Jan 2009
                    • 2356

                    #10
                    Re: MP C4502 Postscript

                    Originally posted by ABS tect
                    Hey guys...i know its been a little while but just had one follow question.

                    I bought 2 postscript chips that were used for pretty cheap...so no they were not brand new ones out of the packaging (which i'm guessing will probably solve my issues)

                    Anyways when i put them in the machine it didn't throw the error code but it also wont show adobe postscript3 installed on the 4502 when i print out the config sheet. I made sure that bonjour was enabled. The weird thing though is it does now allow me to print through my iphone now, which i thought would also then allow a mac to print to it.

                    The customer is ok for now, just printing in b&w from their mac, but was just wanting ask again if there was maybe something im not enabling that is making it not work or if i need to stop being cheap and buy a brand new chip

                    Thanks!
                    did you install the card in a laptop and check all 3 folder for zoffy files?
                    if so you have 2 cards so if you see zoffy files you can delete them as they
                    only appear after card is installed..

                    Comment

                    • fshead
                      Service Manager

                      1,000+ Posts
                      • Jan 2009
                      • 2356

                      #11
                      Re: MP C4502 Postscript

                      Originally posted by KenB
                      Are you sure they are NEW PS cards, and not removed from another machine?

                      Sounds like they were previously used and not properly un-installed.

                      PostScript cards are totally re-usable, but worthless if not properly removed from their prior home.

                      That is why buying used ones is such a gamble. That's pretty much normal in those cases.
                      i am curious on not properly un-installed.
                      what is the proper way to uninstall PS3 on a machine?

                      Comment

                      • UCPrint
                        Technician
                        • Oct 2012
                        • 24

                        #12
                        Re: MP C4502 Postscript

                        I'm curious about the PS chips on these, I have one which is black and says Postscript3 Unit type M4 and has a code on it D1665005B
                        Ive seen other ones that are blue nd says Postscript3 Unit type M4 and has a different code on it D1665005A

                        Any idea what the difference is?

                        Thanks

                        Comment

                        • CopyBats
                          Trusted Tech

                          100+ Posts
                          • Aug 2011
                          • 131

                          #13
                          Re: MP C4502 Postscript

                          Originally posted by fshead
                          i am curious on not properly un-installed.
                          what is the proper way to uninstall PS3 on a machine?
                          There are only 2 sd cart slots in the machine. Customer could have a configuration where they need the adobe pdf card , Adobe postscript and Java ( extended features). In this scenario, you can put the adobe pdf and postscript cards in the machine and move the application from one card to the other via SP mode. So you essentially have 2 applications then on the same SD card. This frees up the bottom slot for the Java SD card. Essentially you have married the 2 sd cards. If you do not Un-merge them and put it in another machine, that is when you get that message.
                          If it works, don't touch it.

                          Comment

                          • slimslob
                            Retired

                            Site Contributor
                            25,000+ Posts
                            • May 2013
                            • 35066

                            #14
                            Re: MP C4502 Postscript

                            Originally posted by UCPrint
                            I'm curious about the PS chips on these, I have one which is black and says Postscript3 Unit type M4 and has a code on it D1665005B
                            Ive seen other ones that are blue nd says Postscript3 Unit type M4 and has a different code on it D1665005A

                            Any idea what the difference is?

                            Thanks
                            My guess would that D1665005 is the actual part number. A and B are revision letters as with firmware.

                            Comment

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