MP C 3002 (black Toner) Toner not set correctly

[StephenB]

Just installed a used MP c 3002, Black toner showed low. Customer installed new OEM Black toner. Machine displays " toner not set correctly".
We can put the old toner back in and it works, but shows low. Thinking a bad toner, I put a second OEM Black toner in, again "toner not set correctly"
Back to the original black tube, and is OK but low. ( and very little in the tube)

The "working" tube is dark gray in color and the new OEM tubes are white. Could this be a different type / chip. Printed on the working tube is Genuine Ricoh C3502p C5502p. what is the p for ?

[slimslob]

Re: MP C 3002 (black Toner) Toner not set correctly

Try a Genuine Ricoh toner not OEM

[StephenB]

Re: MP C 3002 (black Toner) Toner not set correctly

Try a Genuine Ricoh toner not OEM

I am using Genuine OEM Ricoh, not compatible. On the original (working) tube it also is labeled Ricoh Genuine, with the C3502p and C5502p.
The toners for the 3502 and 5502 are different. And I'm sure of the labeling.

[StephenB]

Re: MP C 3002 (black Toner) Toner not set correctly

I misread your solution, Is there a "Genuine Ricoh" toner versus OEM Ricoh ?

[blackcat4866]

Re: MP C 3002 (black Toner) Toner not set correctly

Try a Genuine Ricoh toner not OEM

Huh?
You're going to have to explain that one slim. =^..^=

[StephenB]

Re: MP C 3002 (black Toner) Toner not set correctly

After some investigation, This unit is a Ricoh Reman. for Latin America.

This takes a different Black toner for Reman versions ( #842201) not the standard Black 841735.

I assume it is an SP setting along with a different chip on the tube. Anyone have info on how to retro this to standard 3502 toner ?

Or a source for the reman toner ? ( Checked regarding compatibles, won't work, I'm in a jam)

[fshead]

Re: MP C 3002 (black Toner) Toner not set correctly

After some investigation, This unit is a Ricoh Reman. for Latin America.

This takes a different Black toner for Reman versions ( #842201) not the standard Black 841735.

I assume it is an SP setting along with a different chip on the tube. Anyone have info on how to retro this to standard 3502 toner ?

Or a source for the reman toner ? ( Checked regarding compatibles, won't work, I'm in a jam)

i ve played around wth ricoh toners as at first i bought mpc3000 toner thinking i could use it in mpc3001..
What i did was take an original empty and pop the top cap wth the chip off and saw it on a full cartridge..
I dont know if it is wise to play with aftermarket toner wth the mpc3002 series, fusers are very picky......

[StephenB]

Re: MP C 3002 (black Toner) Toner not set correctly

FS,

I have plenty of standard 3002 toner, my problem is the "Reman Ricoh 3002" says "Toner not set correctly"
Does anyone know if the chip has a counter and will stop after a certain page count or can I refill the current low but functional Cartridge ?

I would refill with genuine Black Ricoh MP C3002 of course.

[slimslob]

Re: MP C 3002 (black Toner) Toner not set correctly

I am using Genuine OEM Ricoh, not compatible. On the original (working) tube it also is labeled Ricoh Genuine, with the C3502p and C5502p.
The toners for the 3502 and 5502 are different. And I'm sure of the labeling.

The presence of the OEM on the one that that does not work is the give away. The term "Genuine Ricoh" in a either a registered trade mark or copyright of Ricoh. If you get a defective toner from Ricoh. Ricoh will replace it. An after market vendor might not do so.

[fshead]

Re: MP C 3002 (black Toner) Toner not set correctly

my problem is the "Reman Ricoh 3002"
why not check with where you bought this from........
I dont know why ricoh would make a different toner for latin america..
I know a ton of lease returns go that way and these use regular NA toner.
it comes down to how much time you want to spend to make it work..
You can buy toner chips on ebayt and try thAT ROUTE

[eddy out]

Re: MP C 3002 (black Toner) Toner not set correctly

try the Ricoh Greenline firmware. I have seen this on a machine in the US w Greenline firmware loaded

[StephenB]

Re: MP C 3002 (black Toner) Toner not set correctly

try the Ricoh Greenline firmware. I have seen this on a machine in the US w Greenline firmware loaded

Eddy,

Are you saying a firmware update may correct the way the 3002 reads the toner ? Which firmware, Engine ?

Both Hytec and Nationwide board repair have not heard of this. Matt at Nationwide believes the NV ram on BCU may correct the programming, so we may use standard toner for the Reman MP C3002.

I'll update with any solution

[eddy out]

Re: MP C 3002 (black Toner) Toner not set correctly

Eddy,

Are you saying a firmware update may correct the way the 3002 reads the toner ? Which firmware, Engine ?

Both Hytec and Nationwide board repair have not heard of this. Matt at Nationwide believes the NV ram on BCU may correct the programming, so we may use standard toner for the Reman MP C3002.

I'll update with any solution

Yes, that is what I have seen. If you look on the TSRC site for the firmware on this model you will notice the "Greenline" firmware is there. If the machine you have is a Ricoh remanufactured box, this could very well be the resolution.

[StephenB]

Re: MP C 3002 (black Toner) Toner not set correctly

Yes, that is what I have seen. If you look on the TSRC site for the firmware on this model you will notice the "Greenline" firmware is there. If the machine you have is a Ricoh remanufactured box, this could very well be the resolution.

Thanks Eddy,

Just to be clear, So I update the Recon Ricoh MP C3002 with the standard MP C3002 Firmware to make it accept Standard 841647 Black toner ?

My current problem is the Ricoh Recon MP C3002 will ONLY accept Black 842201 Ricoh C3502p / C5502p toner. I need to convert this box to regular toner. (color toners are all the same standard)

[eddy out]

Re: MP C 3002 (black Toner) Toner not set correctly

Thanks Eddy,

Just to be clear, So I update the Recon Ricoh MP C3002 with the standard MP C3002 Firmware to make it accept Standard 841647 Black toner ?

My current problem is the Ricoh Recon MP C3002 will ONLY accept Black 842201 Ricoh C3502p / C5502p toner. I need to convert this box to regular toner. (color toners are all the same standard)

I think you are correct. You should simply get the toner for your box, the firmware will only permit the black toner intended for the reman machines. Sorry for my mistake.