Ricoh/Savin C4503 - email setup

[kuby]

Never setup email on one of these machines. What are the steps for inputting the settings. I know about needing SMTP server address, email account and password, port numbers and all of that. My question is there a step by step printed procedure for setting up a new copier and inputting these setting into the copier. Have a new customer that wants use to start working on there machine because they can not get the other company to come out and if they do it is weeks before it happens. Have been trained on Adler (that is an old name) copiers, Gestetner, Ricoh/Savin but that has been years and years ago. I have a service manual and a users guide but do not see the initial setup for the email. I know how to put in a new email address for scanning but how do you input the email address and port # and such for it to send from.

Thanks

[copier tech]

Re: Ricoh/Savin C4503 - email setup

Try this Ricoh customer self help site.

https://ricoh-kb-en.custhelp.com

[StephenB]

Re: Ricoh/Savin C4503 - email setup

Configure to their network...IP SM GW DNS servers (2 or 3 )

Log onto web interface, configuration, Email
Input administrators email, SMTP server, port number, ( if needed for authentication, username and password)

On the Ricoh screen, DNS settings, you can test the connection to validate. As well as the SMTP server connection

Set to auto specify senders name ( administrator's email)

If you have problems with the ISP providers SMTP server, try setting up an SMTP2GO (free) account. never had a problem with this free outgoing server.