Ricoh ARMS

[anothertech]

We are using Ricoh ARMS every day here, but we have not gotten the firmware update to work yet. Has anyone used ARMS to update firmware? If so, any tips/tricks?

[Dark Helmet]

Re: Ricoh ARMS

Ive done it on a few machines. It usually takes 2-3 attempts to get all the firmware to update as it seems to only install half the required firmware.

[slimslob]

Re: Ricoh ARMS

Check the firmware history document for your model. Most older models will require that the System/Copy firmware be at a or above a certain level before updating through @Remote will work.

[zed255]

Re: Ricoh ARMS

I have not had much luck pushing via ARMS, but I have had firmware work via @Remote using the Centre Server.

For me ARMS has been nearly useless.

[anothertech]

Re: Ricoh ARMS

Ive done it on a few machines. It usually takes 2-3 attempts to get all the firmware to update as it seems to only install half the required firmware.

When I press update in ARMS on my smartphone, it looks like it is working, but I do not see any indication at the Ricoh machine. What should I look for at the machine so as I know it is working.

[anothertech]

Re: Ricoh ARMS

Check the firmware history document for your model. Most older models will require that the System/Copy firmware be at a or above a certain level before updating through @Remote will work.

The machines I am using to test are current machines with pretty much up to date firmware, just a version or two behind. @remote updates work. There are no instructions in the ARMS manual to tell how to do the updates or what indications on the machine to look for.

[skinnyb]

Re: Ricoh ARMS

Same here.

I have not had much luck pushing via ARMS, but I have had firmware work via @Remote using the Centre Server.

For me ARMS has been nearly useless.

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