MP 6055 - User Code Print Restrictions

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  • Stormhammer
    Trusted Tech

    100+ Posts
    • Mar 2016
    • 150
    #1

    MP 6055 - User Code Print Restrictions

    I have a client that recently purchased a new machine and requires the users to have a limited amount they can print in a month. The amount they want the users to be limited to is 3000. However, the client called me and said that only after a few prints or copies the machine will state they've reached their limit. After checking the WIM it stated that one user had even made 16600 prints. The machine had less than 8000 total prints on it. I am not sure how to proceed with this one. Is it possible it counts other functions as usage? How could the count be so wrong?
    Tags: amount, limited, prints, users
    • FrohnB
      Service Manager

      Site Contributor
      1,000+ Posts
      • Jul 2017
      • 1919
      #2
      Re: MP 6055 - User Code Print Restrictions

      Are they printing on 11 x 17 ? Do they have the Double Count feature turned on?
      Omertà

        Comment

        • Stormhammer
          Trusted Tech

          100+ Posts
          • Mar 2016
          • 150
          #3
          Re: MP 6055 - User Code Print Restrictions

          Originally posted by FrohnB
          Are they printing on 11 x 17 ? Do they have the Double Count feature turned on?
          I actually figured this one out. You can assign a value to your print volume value from 1-200. It was set to 200 so each print was worth 200 print volume value.

            Comment

            • slimslob
              Retired

              Site Contributor
              25,000+ Posts
              • May 2013
              • 35064
              #4
              Re: MP 6055 - User Code Print Restrictions

              Originally posted by Stormhammer
              I actually figured this one out. You can assign a value to your print volume value from 1-200. It was set to 200 so each print was worth 200 print volume value.
              That was what I was going to tell you to check. I made that mistake once. When you learn from a mistake, you tend to remember in the future. It is a weighting factor for inter departmental billing.

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                • copier tech
                  Field Supervisor

                  5,000+ Posts
                  • Jan 2014
                  • 7933
                  #5
                  Re: MP 6055 - User Code Print Restrictions

                  Originally posted by Stormhammer
                  I actually figured this one out. You can assign a value to your print volume value from 1-200. It was set to 200 so each print was worth 200 print volume value.
                  I didn't know about this, so is 200 set by default!? I might be overcharging lots of clients!
                  Let us eat, drink, and be merry, because tomorrow we may die!

                  For all your firmware & service manual needs please visit us at:

                  www.copierfirmware.co.uk - www.printerfirmware.co.uk
                  ​

                    Comment

                    • Stormhammer
                      Trusted Tech

                      100+ Posts
                      • Mar 2016
                      • 150
                      #6
                      Re: MP 6055 - User Code Print Restrictions

                      Originally posted by copier tech
                      I didn't know about this, so is 200 set by default!? I might be overcharging lots of clients!
                      I suppose that would depend if you mind the page count or print volume count since both are separate apparently.

                        Comment

                        • slimslob
                          Retired

                          Site Contributor
                          25,000+ Posts
                          • May 2013
                          • 35064
                          #7
                          Re: MP 6055 - User Code Print Restrictions

                          Originally posted by copier tech
                          I didn't know about this, so is 200 set by default!? I might be overcharging lots of clients!
                          No this is set by the person entering the user codes into the address books. I think the default is 1. It has nothing to do with the main meter counter(lease counter).

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