MPC306ZSP - SC442-00 error

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  • copier tech
    Field Supervisor

    5,000+ Posts
    • Jan 2014
    • 7931

    [Error Code] MPC306ZSP - SC442-00 error

    Hi all,

    i'm facing this error, will not clear.

    ITB looks fine nothing broken from what I can see, however I have ordered a new one.

    i'd also like to order the ITB HP contact motor & sensor but can not find this listed in the parts manual, it looks like it is located behind the main drive (from service manual) could anyone help me locate it in the parts manual please!?

    ITB Contact Motor.JPG
    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk

  • aktasson
    Trusted Tech

    100+ Posts
    • Feb 2017
    • 201

    #2
    Re: MPC306ZSP - SC442-00 error

    Originally posted by copier tech
    Hi all,

    i'm facing this error, will not clear.

    ITB looks fine nothing broken from what I can see, however I have ordered a new one.

    i'd also like to order the ITB HP contact motor & sensor but can not find this listed in the parts manual, it looks like it is located behind the main drive (from service manual) could anyone help me locate it in the parts manual please!?

    [ATTACH=CONFIG]39760[/ATTACH]
    Don't order or change the contact motor first! Have a look to the sensor where is placed arround transferroller section side cover. Have a sensor check with the sp INPUT CHECK.

    Comment

    • copier tech
      Field Supervisor

      5,000+ Posts
      • Jan 2014
      • 7931

      #3
      Re: MPC306ZSP - SC442-00 error

      Originally posted by aktasson
      Don't order or change the contact motor first! Have a look to the sensor where is placed arround transferroller section side cover. Have a sensor check with the sp INPUT CHECK.

      Which sensor are you referring to exactly?
      Machine started working for a few days now the error has returned & wont clear, no parts replaced yet!
      Machine also threw SC501 a couple of times too.
      Let us eat, drink, and be merry, because tomorrow we may die!

      For all your firmware & service manual needs please visit us at:

      www.copierfirmware.co.uk - www.printerfirmware.co.uk

      Comment

      • aktasson
        Trusted Tech

        100+ Posts
        • Feb 2017
        • 201

        #4
        Re: MPC306ZSP - SC442-00 error

        Originally posted by copier tech
        Which sensor are you referring to exactly?
        Machine started working for a few days now the error has returned & wont clear, no parts replaced yet!
        Machine also threw SC501 a couple of times too.
        When you start the machine with power on, then you will hear one time shortly the itb contact motor. That's fine. But if you hear at power an a continuously run of the itb contact motor up to the sc code, then the machine could have a sensor problem from the ptr unit. It's placed side cover arround paper transferroller. There was also an rtb. I will search for it. And I would install the latest firmware.
        And Check if the side cover is correct closed and no damage is visible.

        Comment

        • copier tech
          Field Supervisor

          5,000+ Posts
          • Jan 2014
          • 7931

          #5
          Re: MPC306ZSP - SC442-00 error

          Originally posted by aktasson
          When you start the machine with power on, then you will hear one time shortly the itb contact motor. That's fine. But if you hear at power an a continuously run of the itb contact motor up to the sc code, then the machine could have a sensor problem from the ptr unit. It's placed side cover arround paper transferroller. There was also an rtb. I will search for it. And I would install the latest firmware.
          And Check if the side cover is correct closed and no damage is visible.

          If you could find that RTF i'b be grateful, nothing on our UK site.

          All FW is current.

          From the manual the ITB contact sensor & motor this code relates to is in the back of the machine behind main drive? The only sensors around the PTR are for paper feed?
          Let us eat, drink, and be merry, because tomorrow we may die!

          For all your firmware & service manual needs please visit us at:

          www.copierfirmware.co.uk - www.printerfirmware.co.uk

          Comment

          • Mark Bbb
            Service Manager

            1,000+ Posts
            • Jun 2012
            • 1662

            #6
            Re: MPC306ZSP - SC442-00 error

            I remember there where some issues with the ITB on mpc3002... Timing disk faillure i guess...
            I don't know if there is any on this model...
            But it might perhaps help
            Good luck!!!

            Comment

            • aktasson
              Trusted Tech

              100+ Posts
              • Feb 2017
              • 201

              #7
              Re: MPC306ZSP - SC442-00 error

              Originally posted by copier tech
              If you could find that RTF i'b be grateful, nothing on our UK site.

              All FW is current.

              From the manual the ITB contact sensor & motor this code relates to is in the back of the machine behind main drive? The only sensors around the PTR are for paper feed?
              I know it's not sc442 but check this first for backup.

              [Symptom]
              Intermittend SC452 allmost overnight
              ------------------------------------------------------
              [Cause]
              Sensor below the Transferroller is not OK
              Second possibility: the Door close mechanism is not really close
              ------------------------------------------------------
              [Action]
              Change the sensor or change the Hook's for the Close - Door mechanism
              Do not change the Transfer Position Motor how it is written in Service Manual.
              This takes minimum 2h with no solution
              ------------------------------------------------------
              Attached Files

              Comment

              • copier tech
                Field Supervisor

                5,000+ Posts
                • Jan 2014
                • 7931

                #8
                Re: MPC306ZSP - SC442-00 error

                FE5B6428-5803-437A-85C9-BDAC87A771A4.jpg
                Originally posted by aktasson
                I know it's not sc442 but check this first for backup.

                [Symptom]
                Intermittend SC452 allmost overnight
                ------------------------------------------------------
                [Cause]
                Sensor below the Transferroller is not OK
                Second possibility: the Door close mechanism is not really close
                ------------------------------------------------------
                [Action]
                Change the sensor or change the Hook's for the Close - Door mechanism
                Do not change the Transfer Position Motor how it is written in Service Manual.
                This takes minimum 2h with no solution
                ------------------------------------------------------
                Let us eat, drink, and be merry, because tomorrow we may die!

                For all your firmware & service manual needs please visit us at:

                www.copierfirmware.co.uk - www.printerfirmware.co.uk

                Comment

                • aktasson
                  Trusted Tech

                  100+ Posts
                  • Feb 2017
                  • 201

                  #9
                  Re: MPC306ZSP - SC442-00 error

                  Originally posted by copier tech
                  [ATTACH=CONFIG]39785[/ATTACH]
                  As i see there are different motors. How is the location, interferences over the power line or radio waves possible?
                  Attached Files

                  Comment

                  • slimslob
                    Retired

                    Site Contributor
                    25,000+ Posts
                    • May 2013
                    • 35064

                    #10
                    Re: MPC306ZSP - SC442-00 error

                    Originally posted by copier tech
                    [ATTACH=CONFIG]39785[/ATTACH]
                    SC501 is a problem (unspecified) with paper tray 1. Common cause is something interfering with the paper lift.

                    Comment

                    • copier tech
                      Field Supervisor

                      5,000+ Posts
                      • Jan 2014
                      • 7931

                      #11
                      Re: MPC306ZSP - SC442-00 error

                      Originally posted by slimslob
                      SC501 is a problem (unspecified) with paper tray 1. Common cause is something interfering with the paper lift.
                      Attached Files
                      Let us eat, drink, and be merry, because tomorrow we may die!

                      For all your firmware & service manual needs please visit us at:

                      www.copierfirmware.co.uk - www.printerfirmware.co.uk

                      Comment

                      • aktasson
                        Trusted Tech

                        100+ Posts
                        • Feb 2017
                        • 201

                        #12
                        Re: MPC306ZSP - SC442-00 error

                        Originally posted by copier tech
                        If you could find that RTF i'b be grateful, nothing on our UK site.

                        All FW is current.

                        From the manual the ITB contact sensor & motor this code relates to is in the back of the machine behind main drive? The only sensors around the PTR are for paper feed?
                        Have you found in the meantime the cause of sc442?

                        Comment

                        • copier tech
                          Field Supervisor

                          5,000+ Posts
                          • Jan 2014
                          • 7931

                          #13
                          Re: MPC306ZSP - SC442-00 error

                          I have removed this machine back to my office & installed a new machine for my customer.

                          However been using the faulty machine every day the error(s) have not returned so no idea!
                          Let us eat, drink, and be merry, because tomorrow we may die!

                          For all your firmware & service manual needs please visit us at:

                          www.copierfirmware.co.uk - www.printerfirmware.co.uk

                          Comment

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