printer driver settings lost in windows 10

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  • sandmanmac
    Field Supervisor

    Site Contributor
    2,500+ Posts
    • Feb 2009
    • 3979

    #16
    Re: printer driver settings lost in windows 10

    Originally posted by bsm2
    Control Panel (icon view)> Network and Sharing Center > Change advanced sharing settings (on left side of screen)


    Under: Private > Network discovery


    There is a box that says "Turn on automatic setup of network connected devices."


    Uncheck that box and click "Save changes."
    While I agree this will resolve the issue, it's only a temporary solution in my experience. Windows updates frequently reset it back to "automatically detect..."
    It makes no sense that he can't disable the setting via the WIM. I always disable WSD (device /printer/scanner) before installations, and have never had an issue saving the settings

    Comment

    • Mark Bbb
      Service Manager

      1,000+ Posts
      • Jun 2012
      • 1662

      #17
      Re: printer driver settings lost in windows 10

      Originally posted by bsm2
      Nope just helping out a non IT tech with the correct information enjoy no worries
      Ok, hmm, i give you the chance of doubt...

      Comment

      • bsm2
        IT Manager

        25,000+ Posts
        • Feb 2008
        • 29947

        #18
        Re: printer driver settings lost in windows 10

        Originally posted by Mark Bbb
        Ok, hmm, i give you the chance of doubt...
        Guess thats why your a supervisor

        Comment

        • Mark Bbb
          Service Manager

          1,000+ Posts
          • Jun 2012
          • 1662

          #19
          Re: printer driver settings lost in windows 10

          Originally posted by bsm2
          Guess thats why your a supervisor
          If you can't tell me how i get this wsd disabled, please leave the mambo jambo with words for yourself?

          Comment

          • Mark Bbb
            Service Manager

            1,000+ Posts
            • Jun 2012
            • 1662

            #20
            Re: printer driver settings lost in windows 10

            Originally posted by Mark Bbb
            If you can't tell me how i get this wsd disabled, please leave the mambo jambo with words for yourself?
            Sorry. That was mean of me, unthankfull, unhappy, rude, irreverent, wrong, childisch, shabby, below the belt, vapid, ...
            Through the synonyms now...

            Comment

            • bsm2
              IT Manager

              25,000+ Posts
              • Feb 2008
              • 29947

              #21
              Re: printer driver settings lost in windows 10

              Originally posted by Mark Bbb
              Sorry. That was mean of me, unthankfull, unhappy, rude, irreverent, wrong, childisch, shabby, below the belt, vapid, ...
              Through the synonyms now...

              HA HA HA HA HA HA Ha Reading is Required Understanding is your problem
              Information has already been posted

              Comment

              • slimslob
                Retired

                Site Contributor
                25,000+ Posts
                • May 2013
                • 37379

                #22
                Re: printer driver settings lost in windows 10

                Originally posted by Mark Bbb
                If i uncheck this, customer might get other problems, no?
                The only problem would be if they don't know how to manually install a printer driver they might have to call you.

                Comment

                • slimslob
                  Retired

                  Site Contributor
                  25,000+ Posts
                  • May 2013
                  • 37379

                  #23
                  Re: printer driver settings lost in windows 10

                  Originally posted by bsm2
                  Control Panel (icon view)> Network and Sharing Center > Change advanced sharing settings (on left side of screen)


                  Under: Private > Network discovery


                  There is a box that says "Turn on automatic setup of network connected devices."


                  Uncheck that box and click "Save changes."
                  I wish I knew that years ago. Would have saved me having to click "The printer I want isn't listed" then selecting add a local or network printer with manual settings.

                  Comment

                  • Mark Bbb
                    Service Manager

                    1,000+ Posts
                    • Jun 2012
                    • 1662

                    #24
                    Re: printer driver settings lost in windows 10

                    For every 8 hosts i have removed the NW printer (universal & WSD) - installed by the IT company - and reinstalled it with the correct driver and port localy per host.
                    Could the reason (that the driver automaticaly jumps to WSD-port and universal driver) be that the original installed machine (by IT) is forcing itself because it is a network printer?
                    With other words, does windows give priority to a network printer above localy installed printer?

                    Comment

                    • bsm2
                      IT Manager

                      25,000+ Posts
                      • Feb 2008
                      • 29947

                      #25
                      Re: printer driver settings lost in windows 10

                      Originally posted by Mark Bbb
                      For every 8 hosts i have removed the NW printer (universal & WSD) - installed by the IT company - and reinstalled it with the correct driver and port localy per host.
                      Could the reason (that the driver automaticaly jumps to WSD-port and universal driver) be that the original installed machine (by IT) is forcing itself because it is a network printer?
                      With other words, does windows give priority to a network printer above localy installed printer?


                      If you let windows find the printer, it will install the incorrect driver and port. The printer must be installed with driver from manufacture web site

                      There IT incorrectly did the install.

                      Comment

                      • FrohnB
                        Service Manager

                        Site Contributor
                        1,000+ Posts
                        • Jul 2017
                        • 1919

                        #26
                        Re: printer driver settings lost in windows 10

                        We have run into this OVER and OVER and OVER with Windows 10!! The issue being that every now and then when Windows does an update, it will, for whatever reason, decide to change your port to a WSD port and change your driver to a "Ricoh Class Driver". SO, in all of our cases, I have gone into the printer's properties, and changed the port back to original TCP/IP port, and reload the correct driver. I also go into customer's computer, and under "Settings" (the little cog Icon above the power Icon), "Devices" --> "Printers and Scanners" --> Then scroll down and UNcheck the box that says "Let Windows Manage my Default Printer". Biggest symptom for this is a print job that takes FOREVER to print.
                        Omertà

                        Comment

                        • Tatteous
                          Technician
                          • May 2017
                          • 24

                          #27
                          Re: printer driver settings lost in windows 10

                          Originally posted by Mark Bbb
                          At one host the PCL6 setting and port number setting of the Ricoh mpc3001 printer is automaticily (?) set to "WSD-port" and "universal printer driver", sometimes. I think this happens when customer shuts off the machine.
                          Anyone has seen this before?
                          I clear all WSD driver and auto port drivers. Then install in Win10 with the "my machine wasn't found" and use the IP address like in Win7 Machine specific PCL6 driver only.
                          Use RAW port. Que name lp. Check the box for LPR Byte Count Enable. Deselect SNMP.

                          Comment

                          • bsm2
                            IT Manager

                            25,000+ Posts
                            • Feb 2008
                            • 29947

                            #28
                            Re: printer driver settings lost in windows 10

                            Originally posted by Tatteous
                            I clear all WSD driver and auto port drivers. Then install in Win10 with the "my machine wasn't found" and use the IP address like in Win7 Machine specific PCL6 driver only.
                            Use RAW port. Que name lp. Check the box for LPR Byte Count Enable. Deselect SNMP.

                            Its Raw 9100 port uncheck snmp

                            forget the byte count and que name

                            Comment

                            • Mark Bbb
                              Service Manager

                              1,000+ Posts
                              • Jun 2012
                              • 1662

                              #29
                              Re: printer driver settings lost in windows 10

                              Originally posted by bsm2
                              Its Raw 9100 port uncheck snmp

                              forget the byte count and que name

                              We never change this setting.

                              Comment

                              • Mark Bbb
                                Service Manager

                                1,000+ Posts
                                • Jun 2012
                                • 1662

                                #30
                                Re: printer driver settings lost in windows 10

                                Originally posted by Tatteous
                                I clear all WSD driver and auto port drivers. Then install in Win10 with the "my machine wasn't found" and use the IP address like in Win7 Machine specific PCL6 driver only.
                                Use RAW port. Que name lp. Check the box for LPR Byte Count Enable. Deselect SNMP.
                                That is exact what we are doing too, but IT company's nowaday's make customars network as "forbidden zone's".
                                Even when customar want us to install it, they refuse to give us access, they tell customer we are the amateurs...

                                Comment

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