Ricoh MP 9002 ADF jamming

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  • Boltaction
    Technician

    Site Contributor
    50+ Posts
    • Jul 2016
    • 92

    #16
    Re: Ricoh MP 9002 ADF jamming

    Originally posted by MIKON
    Did you remove the assembly like in my pic and remove the pulley off the shaft or did you clean and lube it as stated in the TSB????
    Yes I have, but as I said before, I've been using silicon compound on these shafts and bushings recently so I'm planning on going back with tri-flow or silk glide and go over everything again.

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    • Mark Bbb
      Service Manager

      1,000+ Posts
      • Jun 2012
      • 1662

      #17
      Re: Ricoh MP 9002 ADF jamming

      Originally posted by Boltaction
      I have considered it, I have a feeder from an MP6000 that I can pull guides from.
      Look at the spot underneath the pick up rollers, the guide could be deepened there.
      If it is, than the original guides are the problem.

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      • Boltaction
        Technician

        Site Contributor
        50+ Posts
        • Jul 2016
        • 92

        #18
        Re: Ricoh MP 9002 ADF jamming

        To give an update; I went back for jamming and removed the transport motor bracket including the idler pulley. Cleaned the shafts and lubricated with tri-flow. Also went through every bushing in the feeder and did the same thing.

        Running my transport motor in service mode and putting pressure on the registration roller, it doesn't bind as easily as it did before where I would barely apply pressure to it and it would bind and stop.

        Short runs of 5-20 pages about 50 times or so tested great no jams.

        I appreciate all of your responses, hopefully this gives me months of usage until my next service call.

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        • MitchD
          Trusted Tech

          100+ Posts
          • Oct 2012
          • 164

          #19
          Re: Ricoh MP 9002 ADF jamming

          Few years ago I had a 7502 that gave me fits for months. I was in a dept that used the machine for primary scanning to email. It didn't matter if it was a 10 - 50 - 100 page doc, the first page would jam every so often. Now if the first page made it the entire job would pass through the ADF with no issues. It was only the first page that would jam and tear up the trail edge of the paper. We tried everything! All TSB's, Firmware, cables, belts, sensors, ect...... Ended up being the damn paper feed motor. Replaced that and it worked great still to this day! Not sure if you are having the exact same issue or not, but maybe a step in the right direction for you.

          Good Luck!MP7502.jpg
          Last edited by MitchD; 07-09-2018, 04:42 PM.
          "Heavy music to the normal ear is nothing but a loud annoyance. Most people think of it as obnoxious, talentless music but to someone who really listens and is really in love with music knows how beautiful and amazing it can be" Tommy Rogers of Between The Buried and Me"

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          • Boltaction
            Technician

            Site Contributor
            50+ Posts
            • Jul 2016
            • 92

            #20
            Re: Ricoh MP 9002 ADF jamming

            Originally posted by MitchD
            Few years ago I had a 7502 that gave me fits for months. I was in a dept that used the machine for primarly scanning to email. It didnt matter if it was a 10 - 50 - 100 page doc, the first page would jam every so often. Now if the first page made it the entire job would pass through the ADF with no issues. It was only the first page that would jam and tear up the trail edge of the paper. We tried everything! All TSB's, Firmware, cables, belts, sensors, ect...... Ended up being the damn paper feed motor. Replaced that and it worked great still to this day! Not sure if you are having the exact same issue or not, but maybe a step in the right direction for you.

            Good Luck![ATTACH=CONFIG]40052[/ATTACH]
            Because the motor would bind and then jam, I ended up swapping my paper feed motor with my transport motor and it didnt change anything. Still, I wasn't entirely convinced the motor wasn't a problem so I took both from a working feeder in my shop and replaced them with no change in symptom. In your picture, the paper jams at the registration roller as mine did, however when mine would jam, it would tear my pages and in some case would damn near rip them in half. Which makes it a bigger headache because their originals are medical documents and need to be scanned in good condition.

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            • Boltaction
              Technician

              Site Contributor
              50+ Posts
              • Jul 2016
              • 92

              #21
              Re: Ricoh MP 9002 ADF jamming

              One more update for you guys. It has been over two weeks since I serviced the ADF, however, I received a service call for ADF jamming.

              First thing I did was check my jam counters... 22 original paper jams since I was there last. Since they work 7 days a week, that's an average of about 1 jam per day. That is a considerable improvement since their original paper type routinely will jam based on the paper itself. Regardless, I went through the feeder and made sure my sensors and rollers were clean and called it good.

              If I can average one jam per day for the foreseeable future, I call that success.

              Once again, thanks to all who responded.

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