MP 6002 Keeps going light

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  • T911
    Senior Tech

    500+ Posts
    • Jun 2007
    • 628

    MP 6002 Keeps going light

    Every two to three days it goes very light (washed out). If you tone it up it comes back. The developer and drum have been changed calibrated and processed. Machine only has 250k on it. Ideas appreciated.
  • Mark Bbb
    Service Manager

    1,000+ Posts
    • Jun 2012
    • 1662

    #2
    Re: MP 6002 Keeps going light

    if you repalce the developer in any other way then the serv.man. prescribes, this trouble might occur.
    prescribesprescribes

    Comment

    • blazebusiness
      SanDiegoCopierRepair.com

      Site Contributor
      1,000+ Posts
      • Apr 2010
      • 1246

      #3
      Re: MP 6002 Keeps going light

      Light prints(and overtoning and dumping) on the 6002 (and 7502,9002) is unfortunately a known common issue. Ricoh released firmware to help with this issue. Also, see the attached bulletin.TSB Light Images_Toner Dusting_Over Toning.pdf
      Last edited by blazebusiness; 07-05-2018, 04:14 PM.
      sigpicAnything can be made to work if you fiddle with it long enough- San Diego Copier Repair.com

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      • slimslob
        Retired

        Site Contributor
        25,000+ Posts
        • May 2013
        • 35064

        #4
        Re: MP 6002 Keeps going light

        The first things I used to do when I had a machine that kept getting light in a short time is to clean all toner hazing from the PCU frame, properly clean the ID sensor, replace the cleaning brush and initialize ID sensor SP3001-002.

        Comment

        • Oze
          Ricoh Fanboy

          1,000+ Posts
          • Jul 2008
          • 1663

          #5
          Re: MP 6002 Keeps going light

          Does it display low toner messages as well?
          I had an MP5002 this week that displayed low toner messages after a toner change.
          I reset SP2-976-001 to "0" to reset the toner bottle 'on time' counter and the bottle icon displayed full again but the fault returned a day or two later.
          I replaced the toner supply unit because I noticed that the density was light (It had a new pcdu the previous week) and it's fine now.
          Machine has 1.5mil on the clock and a new machine has been ordered.


          Last edited by Oze; 07-06-2018, 12:16 AM.

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          • Lagonda
            Service Manager

            Site Contributor
            1,000+ Posts
            • Aug 2008
            • 1650

            #6
            Re: MP 6002 Keeps going light

            All of the above as well as check toner delivery clutch and are they using genuine Ricoh toner?
            At least 50% of IT is a solution looking for a problem.

            Comment

            • luca72
              Field Supervisor

              1,000+ Posts
              • Oct 2017
              • 1556

              #7
              Re: MP 6002 Keeps going light

              Originally posted by T911
              Every two to three days it goes very light (washed out). If you tone it up it comes back. The developer and drum have been changed calibrated and processed. Machine only has 250k on it. Ideas appreciated.
              do not waste time, immediately clean the laser polygon and all the various lenses and mirrors under the metal door of the optics ... (guaranteed 100%), I have become stupid for months on similar models to change developers, drums, sensors id, etc, etc
              "loneliness is an invention of the white man, when we are alone we talk to everything around us, we are never alone" (Ojibwa)

              Comment

              • MIKON
                Trusted Tech

                100+ Posts
                • Jul 2015
                • 179

                #8
                Re: MP 6002 Keeps going light

                Remove all old developer vacuum developer off mag roller clean mag roller with scotch brite pad install new developer.

                Comment

                • Boltaction
                  Technician

                  Site Contributor
                  50+ Posts
                  • Jul 2016
                  • 93

                  #9
                  Re: MP 6002 Keeps going light

                  If I remember correctly, I thought there was a technical bulliten regarding this problem where the developer unit needed to be replaced. I had an MP6502 go light on me after 85k total pages, replaced developer and it went light again after another 50k or so and I ended up replacing the unit and drum and so far its done well ever since.

                  Comment

                  • mikadonovan
                    Senior Tech

                    Site Contributor
                    2,500+ Posts
                    • May 2008
                    • 2936

                    #10
                    Re: MP 6002 Keeps going light

                    This model will lighten the image if the ozone filters are dirty/clogged.
                    NEVER ASSUME ANYTHING

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