MPC 2003: new toner bottle, but half filled (?)

[luca72]

hi guys, I have a strange problem on the mpc2003, the customer consumes a yellow toner cartridge with high capacity every week, during the delivery of the toner the customer pointed out to me (I had never noticed) that the cartridge seems full for less than half, then I tried to weigh it with a precision scale, and the weight is correct (218g), I wanted to ask all of you if in your market the same cartridge is full ?, as I saw that in Italy the code is 841926 instead in the USA it would seem 841919, the toner cover does not interest me, I just wanted to understand if it is normal that a new original cartridge is full to less than half ...
what is the difference between 841926 and 841919 thanks ...... ps even the other colors are not full of toner up to the top

[davel]

Re: MPC 2003: new toner bottle, but half filled (?)

Look at any other toner bottle, then shake it.

[luca72]

Re: MPC 2003: new toner bottle, but half filled (?)

Look at any other toner bottle, then shake it.

thanks for the answer dave, I tried to shake it, actually for a few seconds increases in volume (like beer), but for example the one in the photo below is the mpc2500, and as you can see it is almost full unlike that of mpc2003, those in your countries as they are?
I suspect that for marketing reasons, I change the amount (and also the RF-chip) according to the countries

[blazebusiness]

Re: MPC 2003: new toner bottle, but half filled (?)

hi guys, I have a strange problem on the mpc2003, the customer consumes a yellow toner cartridge with high capacity every week, during the delivery of the toner the customer pointed out to me (I had never noticed) that the cartridge seems full for less than half, then I tried to weigh it with a precision scale, and the weight is correct (218g), I wanted to ask all of you if in your market the same cartridge is full ?, as I saw that in Italy the code is 841926 instead in the USA it would seem 841919, the toner cover does not interest me, I just wanted to understand if it is normal that a new original cartridge is full to less than half ...
what is the difference between 841926 and 841919 thanks ...... ps even the other colors are not full of toner up to the top

If the toner bottle weight is correct and you are using what they deem to be too much Yellow....I would look at what type of documents they are printing. If the documents they print have a lot of Yellow (or green or red, since yellow is a component of both those colors).... then that explains the high yellow toner usage.

IF Using The CMYK model: (the subtractive color model used in printing)


Y plus M = Red
Y plus C = Green

[Phil B.]

Re: MPC 2003: new toner bottle, but half filled (?)

much like potato chips.... toners are filled by WEIGHT... not by VOLUME.

you weighed it .. it weighed correctly..

now as far as yellow USEAGE, like what was mentioned, are they printing a lot of yellow? what is the life on the consumables?

is the toner spilling into the waste bottle or in the body of the machine?
is there developer powder on the printed pages?

[fshead]

Re: MPC 2003: new toner bottle, but half filled (?)

most of the colors i service are never full.
I never have to weigh the toners that are vacuum sealed but have done it on the ones,ie mpc300
that are not.
I use a small scale i use to weigh my pizza flour when i make dough,just covering it with saran wrap.
The color i see running hot is usually magenta over here

[luca72]

Re: MPC 2003: new toner bottle, but half filled (?)

If the toner bottle weight is correct and you are using what they deem to be too much Yellow....I would look at what type of documents they are printing. If the documents they print have a lot of Yellow (or green or red, since yellow is a component of both those colors).... then that explains the high yellow toner usage.

IF Using The CMYK model: (the subtractive color model used in printing)


Y plus M = Red
Y plus C = Green

Thank you for replying, attached the pdf of the smc for the control coverage of the machine in question, I know that more yellow uses before it ends, of course, but my main problem and that it seemed strange that a cartridge for a machine of this type it's only half full ... so I wondered if only here they sell it like this, or in the rest of the world they're filled with more

[luca72]

Re: MPC 2003: new toner bottle, but half filled (?)

much like potato chips.... toners are filled by WEIGHT... not by VOLUME.

you weighed it .. it weighed correctly..

now as far as yellow USEAGE, like what was mentioned, are they printing a lot of yellow? what is the life on the consumables?

is the toner spilling into the waste bottle or in the body of the machine?
is there developer powder on the printed pages?

thanks for replying, the waste bottles are changing them very quickly, but the machine is super clean inside, (I'm crazy about cleaning he, he, he)

[luca72]

Re: MPC 2003: new toner bottle, but half filled (?)

most of the colors i service are never full.
I never have to weigh the toners that are vacuum sealed but have done it on the ones,ie mpc300
that are not.
I use a small scale i use to weigh my pizza flour when i make dough,just covering it with saran wrap.
The color i see running hot is usually magenta over here

thanks for answering, talking about pizza I was hungry, however I used a ultra precision scale pusher-style, which I use to calibrate the cartridge of my pioneer stereo turntable to 1.5g

[AjitN]

Re: MPC 2003: new toner bottle, but half filled (?)

hi guys, I have a strange problem on the mpc2003, the customer consumes a yellow toner cartridge with high capacity every week,
what is the difference between 841926 and 841919 thanks ...... ps even the other colors are not full of toner up to the top

Hi

I can understand it is very difficult situation, but let me tell you that toner bottle is never full & it should not be.
When bottle rotates, it expand toner filled in bottle, so it is always filled 3/4 normally.
I serially think that you are not using OEM toner, which I also do not use regularly, depends on Customer. But let me tell you that I am using C8000 (Which is cheap & ORIGINAL)toner for low speed machines & which works great. I think You are definitely using non OEM toner as you need to w.eight it. Its OK.
Try my suggestion if you are using non OEM Toner(even if package looks same, cheers to China make).
Hope this helps.

[daveh12]

Re: MPC 2003: new toner bottle, but half filled (?)

Different yields on the toners for low end machines. Higher yield toners on the high end machines, probably just use similar toner bottles so not filled as much. if the weigh is what it is supposed to be then its fine. Just check the type of prints being printed, if the yellow is emptying faster than the rest and its not in the waste toner bottle or machine interior then its what they are printing has a higher percentage of yellow coverage.

[luca72]

Re: MPC 2003: new toner bottle, but half filled (?)

Hi

I can understand it is very difficult situation, but let me tell you that toner bottle is never full & it should not be.
When bottle rotates, it expand toner filled in bottle, so it is always filled 3/4 normally.
I serially think that you are not using OEM toner, which I also do not use regularly, depends on Customer. But let me tell you that I am using C8000 (Which is cheap & ORIGINAL)toner for low speed machines & which works great. I think You are definitely using non OEM toner as you need to w.eight it. Its OK.
Try my suggestion if you are using non OEM Toner(even if package looks same, cheers to China make).
Hope this helps.

hello, thanks to you for answering, as we are official dealers ricoh milano, we buy only original toner ricoh, which we buy and is shipped directly from ricoh italia, also because I saw that the target is still 9,5k pages with both the original and the compatible one, but thanks for the clarification, I have been doing this job for more than 30 years, but I swear I have never noticed how full (or empty ) the toner bottles are However, if actually rotating, it swells, it may be that there is a logic of operation behind it

[luca72]

Re: MPC 2003: new toner bottle, but half filled (?)

Different yields on the toners for low end machines. Higher yield toners on the high end machines, probably just use similar toner bottles so not filled as much. if the weigh is what it is supposed to be then its fine. Just check the type of prints being printed, if the yellow is emptying faster than the rest and its not in the waste toner bottle or machine interior then its what they are printing has a higher percentage of yellow coverage.

thanks for answering me, what you're saying is exactly what my boss is saying

the curious thing is that we order high-capacity ones, but then standard bottle are only dirty with toner? ... LOL!

[sturmtrooper]

Re: MPC 2003: new toner bottle, but half filled (?)

hi guys, I have a strange problem on the mpc2003, the customer consumes a yellow toner cartridge with high capacity every week, during the delivery of the toner the customer pointed out to me (I had never noticed) that the cartridge seems full for less than half, then I tried to weigh it with a precision scale, and the weight is correct (218g), I wanted to ask all of you if in your market the same cartridge is full ?, as I saw that in Italy the code is 841926 instead in the USA it would seem 841919, the toner cover does not interest me, I just wanted to understand if it is normal that a new original cartridge is full to less than half ...
what is the difference between 841926 and 841919 thanks ...... ps even the other colors are not full of toner up to the top

I think the others have gone over everything but to sum up: The C2003-2503 toners are lower yield and weight than the C3004-3503 toners which are lower yield than the C4503-5503-6003 toners. Additionally I don't think any of the toner bottles are ever filled completely to their full volume, but since most of them are grey you can't really tell. The color ones, yellow especially are rather translucent though.

I believe the reason for this is that since the bottles feed from the horizontal if the level of toner in the bottle were to be higher than the feed port in the bottle the weight of the toner pushing down would try to force it out of the bottle instead of being fed out at a measured pace by the augurs inside the bottle itself. On top of that too much toner in the bottle might result in it compacting itself under it's own weight. This is very noticeable if you leave a bottle of 6110D toner standing on end for too long, it will cake up instead of flowing freely.

Based on the picture of the bottle you posted it looks about as full as any of the same bottles I have seen here in the US that we have gotten from Ricoh USA.

As to their color usage you might be able to find a coverage amount by color near the end of the 5990-4 report. You may find that they are using more yellow than cyan or magenta. At the end of the day the toner has to go somewhere, if it's not ending up in the waste bottle or in the guts of the machine it's probably going out fused onto the paper.

[FrohnB]

Re: MPC 2003: new toner bottle, but half filled (?)

I've noticed the same thing with toner bottles here in the U.S. The 2003's are that way, but they weigh out to what they're supposed to be, same with the C305 toners (only about halfway filled). When they change out a yellow toner, is there still toner left in the bottle? (aside from the miniscule amount that usually remains). These 03 series machines have had issues with sub hopper augers getting mangled and not feeding in proper amount of toner, but I think you usually get an "add toner" condition.