Jam question

[Guest]

MP301- All paper removed from paper path, customer broke a guide off the fuser, still can't get jam to clear. Any ideas

[copyaction]

Re: Jam question

All paper removed from paper path, customer broke a guide off the fuser, still can't get jam to clear. Any ideas

Probably get get more responses with a model #

[Phil B.]

Re: Jam question

Probably get get more responses with a model #

MP301?!

[Phil B.]

Re: Jam question

MP301- All paper removed from paper path, customer broke a guide off the fuser, still can't get jam to clear. Any ideas

did you pull the fuser and inspect sensor actuators ?

what have you tried?

really the LACK of info is AMAZING!

[Tecnicopia]

Re: Jam question

Jam code?

Enviado desde mi Redmi 4X mediante Tapatalk

[copyaction]

Re: Jam question

MP301?!

Clearly it wasn’t there when I posted that

D127-4459 gate plate. If this is the guide that was broken there is a switch actuator on one end

9A422F7C-80D9-4859-AE4C-FE9926D8A2D9.jpg

[Phil B.]

Re: Jam question

you are correct Sir, the first time I looked at the post it wasn't there either

" Last edited by Alexbanning; 1 Hour Ago at 12:41 PM. "

[sandmanmac]

Re: Jam question

Clearly it wasn’t there when I posted that

D127-4459 gate plate. If this is the guide that was broken there is a switch actuator on one end

[ATTACH=CONFIG]40222[/ATTACH]

Absolutely that's it!
But why would one think that a broken guide like that would have ANYTHING at all to do with a jam indicator or overall function of a machine? Afterall, it does appear to be a pretty redundant part.
Wow..His answer is actually in his post

[slimslob]

Re: Jam question

Probably get get more responses with a model #

did you pull the fuser and inspect sensor actuators ?

what have you tried?

really the LACK of info is AMAZING!

Jam code?

Enviado desde mi Redmi 4X mediante Tapatalk

Clearly this new batch of junior technicians must think we are all master mind readers here with as little information they out if their initial posts.

[Tecnicopia]

Re: Jam question

Too many people think that the forums are SMS or whatsapp messages.

On the other hand, the lack of interest that is detected when asking the question is usually related to not finding the solution to the breakdown before getting here, throwing the stone, to see if they tell me what happens.

Only the way to ask the question, denotes that there is no method to follow, the guides are not checked, the code of jam in Sp 7xxx is not checked, sensors are not tested in input check.

I am also Junior Tech, but I dedicate it to write a post 20 minutes with google translator, just because the time of others is worth as much as mine and I have to give the maximum information so as not to make others waste their time.

Enviado desde mi Redmi 4X mediante Tapatalk

[Phil B.]

Re: Jam question

Clearly this new batch of junior technicians must think we are all master mind readers here with as little information they out if their initial posts.

Me thinks it's because they were never trained to DIAGNOSE the problem! I see the most BASIC of troubleshooting steps COMPLETELY overlooked. Hardly anyone READS a manual anymore, never mind try on their own to figure out the problem. Sad.