ricoh pro c5200s shows jam but theres no jams

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • dalewb74
    Service Manager

    Site Contributor
    1,000+ Posts
    • Feb 2018
    • 1064

    ricoh pro c5200s shows jam but theres no jams

    this copier shows a jam in the LCIT 4050 and displays a J007. but whenever you open the 4050 there is no paper jam, and when you close it it starts printing again. i have tried increasing and decreasing the fan. and have also replaced the paper feed rollers. any ideas on what is causing this? thanks for your help. i have noticed when changing the fan speed that i get a J015 and there is an actual jam.
  • slimslob
    Retired

    Site Contributor
    25,000+ Posts
    • May 2013
    • 35067

    #2
    Re: ricoh pro c5200s shows jam but theres no jams

    Originally posted by dalewb74
    this copier shows a jam in the LCIT 4050 and displays a J007. but whenever you open the 4050 there is no paper jam, and when you close it it starts printing again. i have tried increasing and decreasing the fan. and have also replaced the paper feed rollers. any ideas on what is causing this? thanks for your help. i have noticed when changing the fan speed that i get a J015 and there is an actual jam.
    I believe that J007 is a tray 1 failure to feed and J015 is a failure to reach LCT F3 Transport sensor. What type of paper is being used? Have you tried feeding it from a different tray?

    Comment

    • dalewb74
      Service Manager

      Site Contributor
      1,000+ Posts
      • Feb 2018
      • 1064

      #3
      Re: ricoh pro c5200s shows jam but theres no jams

      it feeds fine from the other trays. it just when using the additional 2,200 large capacity that sits over to the right of the machine that it has the J007. it's the LCIT RT4050. we have tried different sizes paper, which gets the error. but we haven't used a heavier weight. i believe its a 24lbs.

      Comment

      • dalewb74
        Service Manager

        Site Contributor
        1,000+ Posts
        • Feb 2018
        • 1064

        #4
        Re: ricoh pro c5200s shows jam but theres no jams

        something i forgot to add is we have also tried different brands of paper, same weight and such with the same result.

        Comment

        • Phil B.
          Field Supervisor

          10,000+ Posts
          • Jul 2016
          • 22808

          #5
          Re: ricoh pro c5200s shows jam but theres no jams

          have you cleaned the sensors in the LCT?

          run the sensor test and find out which sensor is flakey

          Comment

          • dalewb74
            Service Manager

            Site Contributor
            1,000+ Posts
            • Feb 2018
            • 1064

            #6
            Re: ricoh pro c5200s shows jam but theres no jams

            i have the service manual. but the only sensors i am finding says TM/P front, center, and rear. but doesn't identify front, center, and rear of what. i have no way of knowing if it's for ADF or whatever.

            Comment

            • slimslob
              Retired

              Site Contributor
              25,000+ Posts
              • May 2013
              • 35067

              #7
              Re: ricoh pro c5200s shows jam but theres no jams

              Originally posted by dalewb74
              i have the service manual. but the only sensors i am finding says TM/P front, center, and rear. but doesn't identify front, center, and rear of what. i have no way of knowing if it's for ADF or whatever.
              Hire a trained technician.

              Comment

              • Phil B.
                Field Supervisor

                10,000+ Posts
                • Jul 2016
                • 22808

                #8
                Re: ricoh pro c5200s shows jam but theres no jams

                Originally posted by dalewb74
                i have the service manual. but the only sensors i am finding says TM/P front, center, and rear. but doesn't identify front, center, and rear of what. i have no way of knowing if it's for ADF or whatever.
                Ricoh has the accessories ( finisher/LCIT ect ) in separate manuals .... try looking in PARTS manual for the location of sensors

                Comment

                • Oscar57
                  Technician

                  50+ Posts
                  • Apr 2008
                  • 79

                  #9
                  Re: ricoh pro c5200s shows jam but theres no jams

                  Hi,

                  I'm having the same exact problem. Did you ever find out what was causing this to happen?

                  Comment

                  • slimslob
                    Retired

                    Site Contributor
                    25,000+ Posts
                    • May 2013
                    • 35067

                    #10
                    Re: ricoh pro c5200s shows jam but theres no jams

                    Originally posted by Oscar57
                    Hi,

                    I'm having the same exact problem. Did you ever find out what was causing this to happen?
                    This thread is nearly 2 years old. We considered that dead and buried. We don't like grave diggers. Start a new thread. Include as much detail on your problem as you can.

                    Comment

                    • mrwho
                      Major Asshole!

                      Site Contributor
                      2,500+ Posts
                      • Apr 2009
                      • 4303

                      #11
                      Re: ricoh pro c5200s shows jam but theres no jams

                      Originally posted by slimslob
                      This thread is nearly 2 years old. We considered that dead and buried. We don't like grave diggers. Start a new thread. Include as much detail on your problem as you can.
                      And, if you reach a solution, please post it in the thread - although this thread is dead and buried, we still don't know how the op solved his problem...
                      ' "But the salesman said . . ." The salesman's an asshole!'
                      Mascan42

                      'You will always find some Eskimo ready to instruct the Congolese on how to cope with heat waves.'

                      Ibid

                      I'm just an ex-tech lurking around and spreading disinformation!

                      Comment

                      • Phil B.
                        Field Supervisor

                        10,000+ Posts
                        • Jul 2016
                        • 22808

                        #12
                        Re: ricoh pro c5200s shows jam but theres no jams

                        Originally posted by mrwho
                        And, if you reach a solution, please post it in the thread - although this thread is dead and buried, we still don't know how the op solved his problem...
                        Being 2 years and no reply, I don't think we will ever find out.

                        Sent from my SM-G960U using Tapatalk

                        Comment

                        Working...