Ricoh scan folder time

[COPIERMAN]

i have a customer that has a new PO software. When they email from copier and receive document they need it to be in normal time not military time. I have look in user tools scanner features also in service mode and doent see where i can change it. I was wonder if someone can tell me how to change time. Thanks for any help in this matter.

[slimslob]

Re: Ricoh scan folder time

How about the model number?

[slimslob]

Re: Ricoh scan folder time

When they email from copier and receive document they need it to be in normal time not military time.

Could be a function of the email server(s) sent through, the email program used to receive or the OS on your computer.

[mincopier]

Re: Ricoh scan folder time

Have you tried emailing yourself from the copier to wee what the time comes across as. Ricoh devices are usually in the "normal" 12 hour format by default.

[copier tech]

Re: Ricoh scan folder time

Is the time set in the copier correct?

[COPIERMAN]

Re: Ricoh scan folder time

Ricoh Mp 2000 is copier I have attached and PDF showing what i am looking to change

[copier tech]

Re: Ricoh scan folder time

Ricoh Mp 2000 is copier I have attached and PDF showing what i am looking to change

Thats the time of the copier, so set the copier time as per your client request.

[COPIERMAN]

Re: Ricoh scan folder time

Thanks for everyone help i found in service mode 5-302 set time had to adjust till i got it to show correctly with it being an older mp2000 you have to set time zones. With newer copier i didn't have to mess with them they adjust for time zones.

[davel]

Re: Ricoh scan folder time

That still won't stop it displaying time in 24 hour format.