MP 6503 noise

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  • Bozz
    Technician
    • Oct 2014
    • 16
    #1

    MP 6503 noise

    Hey i have a MP 6503 that makes a big clunk noise. Customer uses lock printing and says it happens when a print job is sent to the printer but not while it is printing. Usually its just in rest mode and receiving the data in, not even waking up to print it and making this noise. Video attached the printer is not in rest mode but still makes the noise when receiving data.

    I had the controller box swung out and couldn't see anything moving whilst in was in rest mode and receiving the data. Would the drum or dev turn while in rest mode receiving data but not printing? I pulled the drum and dev out and could not find any issue.

    I thought it may trigger the fuser to warm up even though its not going to print but turning the rollers and nothing feels off, i didn't take the fuser out was running short of time.

    Also thought it could be the draws lifting if in sleep and receiving data but i emptied and loaded all the draws no noise.

    Does not happen at all during a print run.


    Thanks for your ideas.
    Tags: data, noise, print, receiving, rest
    • Oze
      Ricoh Fanboy

      1,000+ Posts
      • Jul 2008
      • 1663
      #2
      Re: MP 6503 noise

      Output mode is your friend.....my friend.
      Have you tried turning stuff on and off in output mode?

        Comment

        • copier tech
          Field Supervisor

          5,000+ Posts
          • Jan 2014
          • 7931
          #3
          Re: MP 6503 noise

          This model does make a single clunk sound if being send a job from sleep.

          I think its the draw lock mechanism, but this is normal.

          I cant open your video.
          Let us eat, drink, and be merry, because tomorrow we may die!

          For all your firmware & service manual needs please visit us at:

          www.copierfirmware.co.uk - www.printerfirmware.co.uk
          ​

            Comment

            • Bozz
              Technician
              • Oct 2014
              • 16
              #4
              Re: MP 6503 noise

              Originally posted by copier tech
              This model does make a single clunk sound if being send a job from sleep.

              I think its the draw lock mechanism, but this is normal.

              I cant open your video.

              Thanks for the reply. Can you view it now?

                Comment

                • Bozz
                  Technician
                  • Oct 2014
                  • 16
                  #5
                  Re: MP 6503 noise

                  Originally posted by Oze
                  Output mode is your friend.....my friend.
                  Have you tried turning stuff on and off in output mode?

                  Tried everything in there i could think to try. Maybe i was missing something with a clutch or something. Can you see the video?

                    Comment

                    • slimslob
                      Retired

                      Site Contributor
                      25,000+ Posts
                      • May 2013
                      • 35063
                      #6
                      Re: MP 6503 noise

                      I believe that to reduce flat spots on the pressure roller, this model has has pressure release mechanism that moves the pressure roller away from the hot roller when the machine sets idle.

                        Comment

                        • davel
                          Technician

                          1,000+ Posts
                          • Oct 2011
                          • 1045
                          #7
                          Re: MP 6503 noise

                          Originally posted by copier tech
                          This model does make a single clunk sound if being send a job from sleep.

                          I think its the draw lock mechanism, but this is normal.

                          I cant open your video.
                          Draw lock is on MPC, MP6503 is the SOP update to MP6002.

                            Comment

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