ricoh 3352 SC411 error

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  • mkdirs
    Trusted Tech

    Site Contributor
    100+ Posts
    • Oct 2014
    • 177

    ricoh 3352 SC411 error

    any help with SC411 error
    i replaced the image unit with new one sam code
    also the charge roll and the fuser

    I think some thing with the separation

    thanks
    Xerotk.com
    xerox copier technician
  • slimslob
    Retired

    Site Contributor
    25,000+ Posts
    • May 2013
    • 35064

    #2
    Re: ricoh 3352 SC411 error

    Have you tried looking in the service manual? If you had you would have seen the following.

    Separation bias leak error
    A separation bias leak signal was detected.
     High voltage supply board defective
     Discharge plate defective
    1. Check the harness of the high voltage supply board.
    2. Replace the high voltage supply board.
    3. Replace the discharge plate.

    Comment

    • Phil B.
      Field Supervisor

      10,000+ Posts
      • Jul 2016
      • 22808

      #3
      Re: ricoh 3352 SC411 error

      Originally posted by slimslob
      Have you tried looking in the service manual? If you had you would have seen the following.

      Separation bias leak error
      A separation bias leak signal was detected.
       High voltage supply board defective
       Discharge plate defective
      1. Check the harness of the high voltage supply board.
      2. Replace the high voltage supply board.
      3. Replace the discharge plate.
      wow you meanie! you really EXPECT someone to USE the TOOLS given to them to do their job?

      Comment

      • copyaction
        Senior Tech

        Site Contributor
        500+ Posts
        • Oct 2007
        • 976

        #4

        Comment

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