Ricoh SR 910 finisher malfunction

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • mikadonovan
    Senior Tech

    Site Contributor
    2,500+ Posts
    • May 2008
    • 2931

    #1

    Ricoh SR 910 finisher malfunction

    I have a sr910 finisher that is on a Ricoh cl7200 color printer. When a print command is sent to the machine while it is in sleep mode a "misfeed in R finisher" will occur. It will reset and work fine after that. It does not occur when sending print jobs to it while in a ready state.It seems to be a problem with the finisher as it occurs on every printer it is attatched to. I have replaced the interlocks and the paper sensors are good. All printers had up to date firmware. Any ideas?
    NEVER ASSUME ANYTHING
  • Shadow1
    Service Manager

    Site Contributor
    1,000+ Posts
    • Sep 2008
    • 1642

    #2
    Check the Finisher Firmware level. I also remember some sort of "replace the logic board" update for these finishers, but can't remember the specifics - may be wrong - brain not working right today - early shutdown in anticipation of turkey overload...
    73 DE W5SSJ

    Comment

    • mikadonovan
      Senior Tech

      Site Contributor
      2,500+ Posts
      • May 2008
      • 2931

      #3
      The finisher firmware I updated to the latest when I did the printer. At the moment I have no access to the latest tech bulletins......dang it...........
      NEVER ASSUME ANYTHING

      Comment

      • Shadow1
        Service Manager

        Site Contributor
        1,000+ Posts
        • Sep 2008
        • 1642

        #4
        This bulletin might apply - required updates to use an SR910 with that model printer
        Attached Files
        73 DE W5SSJ

        Comment

        • mikadonovan
          Senior Tech

          Site Contributor
          2,500+ Posts
          • May 2008
          • 2931

          #5
          It looks like this bulletin includes a new eprom. I bet that this will do the trick. I will get one on order. THANK YOU for the info.
          NEVER ASSUME ANYTHING

          Comment

          • mikadonovan
            Senior Tech

            Site Contributor
            2,500+ Posts
            • May 2008
            • 2931

            #6
            Just an update. The eprom did fix the problem. Thanks all for good info.
            NEVER ASSUME ANYTHING

            Comment

            • diniot
              Junior Member
              • Jun 2009
              • 1

              #7
              SR910 finisher on CL7300

              Hi,
              I've just seen a mention that the SR910 can work with the CL7200 with just an update chip - the pdf the thread was referring to though seems to suggest replacing a bunch of parts as well though. The document is :


              I just bought a CL7300 and tried to use an SR910 finisher on it but it would not work. It would see it on startup - keeps complaining about a jam (the R message) and to open the finisher door.. as soon as you do it initializes then says ok but won't print to it.
              so I left the finisher thinking I have to find the SR950 that is normally for this printer.
              If it's just a firmware chip where can this be obtained??
              TIA!

              Comment

              Working...