[Misc] Cant upload image to C305SPF

[Guest]

Hi,

having problems uploading an image to the main screen of a C305SFP via the web image monitor. I'm making sure the image is JPEG file, size is http://support.ricoh.com/bb_v1oi/pub_e/oi_view/0001044/0001044959/view/convenient/int/0021.htm

Anyone else had this issue or know how to fix?

I know you can do it via an SD card to which i have not attempted yet but do not have my hands on an SD currently, will get one if cant do it via the web image monitor?

[ridgemill]

Re: Cant upload image to C305SPF

We've used 324px width by 66px height, 300 dpi, and 24 bit depth .JPG, successfully. Make sure you aren't using Chrome, as the web managers tend not accept user input.

[copier tech]

Re: Cant upload image to C305SPF

Hi,

having problems uploading an image to the main screen of a C305SFP via the web image monitor. I'm making sure the image is JPEG file, size is http://support.ricoh.com/bb_v1oi/pub_e/oi_view/0001044/0001044959/view/convenient/int/0021.htm

Anyone else had this issue or know how to fix?

I know you can do it via an SD card to which i have not attempted yet but do not have my hands on an SD currently, will get one if cant do it via the web image monitor?

Hi,

The correct resolution size for the mpc305 should be 180 pixels wide x 40 pixels

[jhealy21]

Re: Cant upload image to C305SPF

Hi,

The correct resolution size for the mpc305 should be 180 pixels wide x 40 pixels

Still no luck, Even tried with a JPG file which worked out 137 x 26 and that came up with the same error. 'FILE IS INVALID'. Any other ideas?

I've also tried it on different browsers. Firefox, Edge and Chrome. All getting the same error.

[jhealy21]

Re: Cant upload image to C305SPF

All fixed now, didnt realise the size has got to be below 15KB, not the 45KB I thought it was. Duh!