Ricoh MP C4000 ADF image problem

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  • Phil B.
    Field Supervisor

    10,000+ Posts
    • Jul 2016
    • 22798

    #16
    Re: Ricoh MP C4000 ADF image problem

    Originally posted by joserf
    you have the bulging adf ... you have to take the exposure glass and put it horizontally ... the adf car is uneven and it creates shade ... there is also the option of dirty glasses but it misses me more ... a hug
    WTF are you trying to say? ADF car? do you mean CARRIAGE? or are you talking about the rails?

    sounds like you are talking out yo ass.

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    • keithxxiii
      Just a tech

      250+ Posts
      • Nov 2014
      • 468

      #17
      Re: Ricoh MP C4000 ADF image problem

      Originally posted by Oze
      Check the gray balance settings on the birth certificate.
      That tends to give you a cyan background if it's out of whack.
      SP4-609-001(Book scan)
      SP4-609-002(DF scan).
      Check all the settings against the birth certificate down to SP4-611-002.
      +1 on this suggestion. I had an almost exactly same problem on an MPC3004. Cyan background while copying from ADF.
      Tech has replaced IPU, Scanner assembly, SIOB. When I visited the site, i did a backup of the nvram, cleared it, did some test copies and works fine.
      When data has been restored, the same problem came back.

      It's pain when you have to set all the values from the Birth Certificate of the machine.

      Just a friendly reminder tho, check your logging data if you have an SC code 1XX.
      Aye! Cut the crap

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      • savi0r
        Trusted Tech
        • Sep 2010
        • 363

        #18
        Re: Ricoh MP C4000 ADF image problem

        Thank you all for the replies. I can handle restoring the initial values in sm. I'm going to work on the copier today and i'll keep you updated.

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        • Kimi
          Trusted Tech

          100+ Posts
          • Feb 2018
          • 105

          #19
          Re: Ricoh MP C4000 ADF image problem

          printing off a non-default smc also might help with checking the BC (not been on the tools for a few years now)

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          • joserf
            Technician
            • Feb 2019
            • 24

            #20
            Re: Ricoh MP C4000 ADF image problem

            if I was referring to the lanes where the lamp and the crystals are ... if the adf has had weight on top you have to put it back again, taking it from where the glass is and pushing it up with your hands until you see that it is horizontal . that is the problem that you have insurance

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