Ricoh MP C4000 ADF image problem

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  • savi0r
    Trusted Tech
    • Sep 2010
    • 363

    [Misc] Ricoh MP C4000 ADF image problem

    Hi guys. I have a weird problem with a mp c4000. It prints perfectly, from the exposure glass it copies great but from adf it makes this weird background on half the page. If I scan from the adf, the background does not appear on the scanned image. I attached the scanned prints and copies. First page is a test pattern, second is a copy from exposure glass and the third and fourth are copies from the adf. Any ideeas are welcome. Thank you.
    Attached Files
  • slimslob
    Retired

    Site Contributor
    25,000+ Posts
    • May 2013
    • 35067

    #2
    Re: Ricoh MP C4000 ADF image problem

    On all three of the copies I am seeing a line that indicates lint or a spot of dust on a mirror. On the copy from the glass I can see cyan background on one edge which cyan toner on the bottom of the platen glass. The ADF copies appear that there is massive toner on the slit glass.

    Comment

    • savi0r
      Trusted Tech
      • Sep 2010
      • 363

      #3
      Re: Ricoh MP C4000 ADF image problem

      The platen glass and mirros are clean. Can it be from something else than the scanner if the print is ok? Just to know where to dig.

      Comment

      • Oze
        Ricoh Fanboy

        1,000+ Posts
        • Jul 2008
        • 1663

        #4
        Re: Ricoh MP C4000 ADF image problem

        Check the gray balance settings on the birth certificate.
        That tends to give you a cyan background if it's out of whack.
        SP4-609-001(Book scan)
        SP4-609-002(DF scan).
        Check all the settings against the birth certificate down to SP4-611-002.

        Comment

        • savi0r
          Trusted Tech
          • Sep 2010
          • 363

          #5
          Re: Ricoh MP C4000 ADF image problem

          Originally posted by Oze
          Check the gray balance settings on the birth certificate.
          That tends to give you a cyan background if it's out of whack.
          SP4-609-001(Book scan)
          SP4-609-002(DF scan).
          Check all the settings against the birth certificate down to SP4-611-002.
          What's " birth certificate"?

          Comment

          • Oze
            Ricoh Fanboy

            1,000+ Posts
            • Jul 2008
            • 1663

            #6
            Re: Ricoh MP C4000 ADF image problem

            Originally posted by savi0r
            What's " birth certificate"?
            Ugh......the list of factory default settings that came with the machine from the factory.
            It usually lives under the front door card.
            I take it you're not a Ricoh tech?

            Comment

            • Phil B.
              Field Supervisor

              10,000+ Posts
              • Jul 2016
              • 22808

              #7
              Re: Ricoh MP C4000 ADF image problem

              Originally posted by savi0r
              What's " birth certificate"?
              wow!

              the "BC" is the printed page under an inner front cover that has all BIAS and other settings for the machine...

              many 'techs' go in screwing with settings.. forgot what they did.. the BC helps them to revert the machine back to before their FauxPaux.

              if you aren't sure about this.. maybe get a service manual and READ before attempting ANY service.

              I have spent countless hours trying to 'repair' what another tech fucked up.

              Comment

              • Phil B.
                Field Supervisor

                10,000+ Posts
                • Jul 2016
                • 22808

                #8
                Re: Ricoh MP C4000 ADF image problem

                Originally posted by Oze
                Check the gray balance settings on the birth certificate.
                That tends to give you a cyan background if it's out of whack.
                SP4-609-001(Book scan)
                SP4-609-002(DF scan).
                Check all the settings against the birth certificate down to SP4-611-002.
                He might no know how to get into SM.. Birth Certificate??????tread lightly my Friend... you might dig yourself a hole here.

                Comment

                • slimslob
                  Retired

                  Site Contributor
                  25,000+ Posts
                  • May 2013
                  • 35067

                  #9
                  Re: Ricoh MP C4000 ADF image problem

                  If everything is properly clean and all settings, then it is either the SBU or IPU. The SBU is the board on the back on the lens and you have to replace the entire lens block assembly D0291771. The IPU is part of the BICU board. Considering the age of the MP C4000, you might be better off to replace it with something new.

                  Comment

                  • Oze
                    Ricoh Fanboy

                    1,000+ Posts
                    • Jul 2008
                    • 1663

                    #10
                    Re: Ricoh MP C4000 ADF image problem

                    Originally posted by Phil B.
                    He might no know how to get into SM.. Birth Certificate??????tread lightly my Friend... you might dig yourself a hole here.
                    Yeah..I hear ya.
                    He sounded like he might have known enough in his initial post but meh...after the "Birth certificate" query you just might be right

                    Comment

                    • Phil B.
                      Field Supervisor

                      10,000+ Posts
                      • Jul 2016
                      • 22808

                      #11
                      Re: Ricoh MP C4000 ADF image problem

                      Originally posted by savi0r
                      The platen glass and mirros are clean. Can it be from something else than the scanner if the print is ok? Just to know where to dig.
                      Did you also clean the white plate?

                      Sent from my SM-G960U using Tapatalk

                      Comment

                      • joserf
                        Technician
                        • Feb 2019
                        • 24

                        #12
                        Re: Ricoh MP C4000 ADF image problem

                        that's the solution .... change plates no man hahahaha

                        Comment

                        • joserf
                          Technician
                          • Feb 2019
                          • 24

                          #13
                          Re: Ricoh MP C4000 ADF image problem

                          you have the bulging adf ... you have to take the exposure glass and put it horizontally ... the adf car is uneven and it creates shade ... there is also the option of dirty glasses but it misses me more ... a hug
                          you have the bulging adf ... you have to take the exposure glass and put it horizontally ... the adf car is uneven and it creates shade ... there is also the option of dirty glasses but it misses me more ... a hug

                          Comment

                          • joserf
                            Technician
                            • Feb 2019
                            • 24

                            #14
                            Re: Ricoh MP C4000 ADF image problem

                            you have the bulging adf ... you have to take the exposure glass and put it horizontally ... the adf car is uneven and it creates shade ... there is also the option of dirty glasses but it misses me more ... a hug

                            Comment

                            • Phil B.
                              Field Supervisor

                              10,000+ Posts
                              • Jul 2016
                              • 22808

                              #15
                              Re: Ricoh MP C4000 ADF image problem

                              Originally posted by joserf
                              that's the solution .... change plates no man hahahaha
                              I didn't say CHANGE I said Clean white plate... that's how the scanner balances the white recognition for scanning


                              Sent from my SM-G960U using Tapatalk

                              Comment

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