mpc 4502 black color quality

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  • anpetros
    Technician
    • May 2011
    • 43

    [CQ] mpc 4502 black color quality

    hello everybody .I have an mpc 4502 which has problem with black.Toner is not evenly distributed on the paper and i have white or more blacked areas.Please see atachment for details.black pcu has 75k.Thank you all in advance for your help.
    Attached Files
  • FrohnB
    Service Manager

    Site Contributor
    1,000+ Posts
    • Jul 2017
    • 1919

    #2
    Re: mpc 4502 black color quality

    What's the count on Development unit? Count on Transfer/ Sep. Roller? Have you cleaned the laser glasses? All the colors look a little grainy.
    Omertà

    Comment

    • fshead
      Service Manager

      1,000+ Posts
      • Jan 2009
      • 2356

      #3
      Re: mpc 4502 black color quality

      it looks very undertoned.
      maybe from sitting for a long time?
      has the machine been used?

      Comment

      • logrady2331
        Trusted Tech

        250+ Posts
        • Feb 2011
        • 301

        #4
        Re: mpc 4502 black color quality

        A worn out heat sleeve will give copy quality issues like this.

        Comment

        • fshead
          Service Manager

          1,000+ Posts
          • Jan 2009
          • 2356

          #5
          Re: mpc 4502 black color quality

          i had a sleeve do that too but it also gave me small smudges......
          DO A SKY shot and stop it before fuser unit

          Comment

          • anpetros
            Technician
            • May 2011
            • 43

            #6
            Re: mpc 4502 black color quality

            Originally posted by FrohnB
            What's the count on Development unit? Count on Transfer/ Sep. Roller? Have you cleaned the laser glasses? All the colors look a little grainy.
            117k black developer and transfer/sep.That's the total copy count .Yes i have cleaned the laser housing by removing it.Black is very grainy .Magenda has some grains also but not that much.

            Comment

            • anpetros
              Technician
              • May 2011
              • 43

              #7
              Re: mpc 4502 black color quality

              Originally posted by fshead
              it looks very undertoned.
              maybe from sitting for a long time?
              has the machine been used?
              Yes the machine has been sitting for a long time but i made some....200 copies.nothing has changed.Did forced toner supply,several process controls,and cleaned laser housing as well as black unit.

              Comment

              • anpetros
                Technician
                • May 2011
                • 43

                #8
                Re: mpc 4502 black color quality

                Originally posted by fshead
                i had a sleeve do that too but it also gave me small smudges......
                DO A SKY shot and stop it before fuser unit
                I did a skyshot and...indeed.Unfused areas are ok.I cannot believe it.I will replace them and let everybody know the result.

                Comment

                • Mark Bbb
                  Service Manager

                  1,000+ Posts
                  • Jun 2012
                  • 1662

                  #9
                  Re: mpc 4502 black color quality

                  what are the total counters?

                  Comment

                  • JDYAL
                    Trusted Tech

                    Site Contributor
                    100+ Posts
                    • Sep 2008
                    • 186

                    #10
                    Re: mpc 4502 black color quality

                    Since the machine has been sitting for a while I would pull the pcdu's apart and clean the charge rollers. A good cleaning after a machine has been sitting for a while usually takes care of a lot of issues.

                    Comment

                    • anpetros
                      Technician
                      • May 2011
                      • 43

                      #11
                      Re: mpc 4502 black color quality

                      Originally posted by Mark Bbb
                      what are the total counters?
                      Color total 78997 and b/w total 43876

                      Comment

                      • Mark Bbb
                        Service Manager

                        1,000+ Posts
                        • Jun 2012
                        • 1662

                        #12
                        Re: mpc 4502 black color quality

                        take out black pcdu and shake gently (keep horizontal!) 15 times (back and forth)...
                        Better?

                        Comment

                        • CopyBats
                          Trusted Tech

                          100+ Posts
                          • Aug 2011
                          • 131

                          #13
                          Re: mpc 4502 black color quality

                          What is the condition of your ITB unit? I can see colours bleeding over the black prints. Have you done calibration with these prints to try to get the machine to correct the undertaking/grainy image
                          If it works, don't touch it.

                          Comment

                          • fshead
                            Service Manager

                            1,000+ Posts
                            • Jan 2009
                            • 2356

                            #14
                            Re: mpc 4502 black color quality

                            you can set the machine to do single color and do a 2 inch sky shot and see the fill for cyan or yellow or magenta

                            How to enable single color mode - use SP5-618 change to 0

                            Comment

                            • anpetros
                              Technician
                              • May 2011
                              • 43

                              #15
                              Re: mpc 4502 black color quality

                              It was the fusing unit sleeve...Stil cannot beleive it .At 117k ,less than half of its life.That fusing unit...............Thank you very much for your help.

                              Comment

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