Ricoh MPc4502 not surw what to call this

[digicor]

This what I get from just one PC in the office running win10, this same pc prints to a mpc7501 just fine, ive un installed,reinstalled,drivers are up to date, firmware is current, buffer is 256 font is set at 0,
SKM_C3350190311154001.pdf

[rhe]

Re: Ricoh MPc4502 not surw what to call this

Have you updated fimware PCL,FONTS

[digicor]

Re: Ricoh MPc4502 not surw what to call this

i have updated the firmware, i will check and see if the fonts are in the update.

[fshead]

Re: Ricoh MPc4502 not surw what to call this

looks like peyote mushrooms got mixxed in the toner..

[slimslob]

Re: Ricoh MPc4502 not surw what to call this

Since th e header and footer print correctly, I would look at the document itself. Maybe download it again.

[LNorris]

Re: Ricoh MPc4502 not surw what to call this

instead of printing directly from website, save as pdf then print (like slimsbob indicated)

[CopyBats]

Re: Ricoh MPc4502 not surw what to call this

After you've installed new drivers, make sure you've also closed and then reopened the actual browser itself you're printing from. I am assuming from the looks of it that this is a webpage that is being printed.

Also take a look at print preview with the correct printer selected to make sure that the document shows correctly.

[Mark Bbb]

Re: Ricoh MPc4502 not surw what to call this

instead of printing directly from website, save as pdf then print (like slimsbob indicated)

If the above "cure" is not working, and the printer is installed as "local" on that pc, erase the driver and reinstall.

[digicor]

Re: Ricoh MPc4502 not surw what to call this

thanks Ill let you all know what fixes it...

[JDYAL]

Re: Ricoh MPc4502 not surw what to call this

I have a bank that uses a certain type of software and it does not like Ricoh print drivers. Normally when this happens I have to contact there IT department to rectify the issue. Same problem with a bowling alley that uses same type of software. I have had an older print driver solve the problem. Not sure if this applies to your situation just adding my 2 cents.

[digicor]

Re: Ricoh MPc4502 not surw what to call this

older print drive? Hmmm okay , its worth a try

[MitchD]

Re: Ricoh MPc4502 not surw what to call this

I would be more concerned that the customer still running a c7501

[digicor]

Re: Ricoh MPc4502 not surw what to call this

yeah, hahahaha i know, but they seem to be attached to it like kids blanket... Ive made several attempts to rid them of it,, No luck, even gone as far as giving them a deal no one else could say no to , and yes,, they said no to it... LOL
as long as i keep it running,but that day is coming.!!!